My dog has been to many boarding facilities in the past and I must say, Canine Villa Kennels will…read moreALWAYS be my favorite. The staff are always so welcoming and friendly on the phone and in person to my dog and myself. The boarding prices are great. We no longer live in the area but when visiting, she can always use a spa day. For a bath and trim nails, the cost was $30. Again, the prices are absolutely a steal! I was able to drop off at 8am and she was ready prior to 1pm. I highly recommend this location for anyone in need of a great place for boarding and or grooming!

I'm so upset with myself for going against my instincts and taking my dog here. The staff is…read moresuper friendly to you on the phone and in person. I fear once you leave that isn't the situation for the dog. First they told me my dog would spend little time in the cage. That there were pools he was going to play in. He was going to have so much fun. This was his spa day! We agreed that he was to be scissored trimmed. No buzzer. None of that happened. I picked up my dog, he embraced me like he just came back from a war. Jumped up on both legs and was hugging me. He kept that up for an extended amount of time. Every time he got down he jumped back up. I got him in the car and he was crying, which he never does. So I walked him. He had the runs, something fierce. I found that extremely odd, he hadn't strayed from his diet at home. When he gets back into the car, all the hair they trimmed off started falling all over the place. Like he wasn't combed or blown out after his trim. I went to take a drink of my water bottle and he literally got between me and the bottle. He was extremely thirsty. Which is weird for him, he doesn't drink much. I get him home and he is constantly licking his pee pee and his thigh. I see his thigh is full of razor burn and his pee pee seems inflamed. Remember the part about not using the buzzer on him? Obviously they did. He drinks more water and I notice white foam/drool coming from his mouth. That went on for about an hour. I don't know if he ingested shampoo or something in that shop that caused the foaming and the diarrhea. All day he was lethargic. He has a tracking collar, I can tell every step he takes. I can tell if the collar was off. So the collar stayed on the whole time and it registered 72 steps the whole 4 hours he was there. That bit about playing in the pool, having a bunch of fun, no cage time. That was a complete lie. He was the first one checked in, not sure why he had to stay there for 4 hours. My dog is not used to this type of treatment. No dog should be used to this treatment. I will stick to groomers where I am allowed to keep eyes on him the whole time. Also, this is the first groomers that did not ask me for proof of shots. Which means if they didn't ask me, they aren't asking other people. Which means they can be taking in sick dogs. Very scary!

Dr Meyerer performed declawing surgeries on both of my cats. When they came home and got out of the…read morecarrier, I questioned if they actually had the surgery. The cats walked as if nothing had been done!! Dr Meyerer didn't cut off digits or knuckles; he only took out the nail. I couldn't have been happier! My furniture, rugs and curtains were saved ~ as well as my grandchildren's skin!! He and his staff have always been very kind, considerate and helpful during each visit. I don't feel rushed when asking questions, and he's very thorough in asking about the health, feeding habits and care I give my animals. Many thanks to all at the Garden Street Animal Hospital for your devotion and performance in providing the best care to our loved ones.

Dr. Meyerer and his team are exceptional and caring individuals. We can't thank them enough for the…read morecare both during business hours and after they provided for our baby Blu. Started as an emergency same day appointment with continued support and treatment recommendations for bladder stones and pancreatitis. Although he put up a fight to stay with us, his age and previous unknown conditions prior to Dr. Meyerer won the battle. We were devastated but the doctor and staff were unbelievably consoling and sympathetic with us. I would recommend anyone and everyone to trust the care of this team to their fur family. We have since adopted three babies and they are all being welcomed here. Thank you Dr. Meyerer and all of your staff for everything you all do everyday!

Been with them for almost ten years three dogs and a parrot. In fact my chi passed away there…read more Owner called and cried when telling me. They are awesome. Couldn't find better care for your pets. They are like family.

My dog is still not feeling well and her rash ( bumps that leak) have an infection that is getting…read moreworse. I will try to add more photos. Back to the vet for visit #3 because the ointment they gave me isn't working. Her quicks are pretty much closed and her infected eye is getting better.

I had an appointment to bring my two senior cats in for well visits. Unfortunately, the weekend…read morebefore my initial appointment, my male 16 year old cat made a turn for the worse. The office let me bring him in on their Saturday appointment hours so that he wouldn't have to suffer over the weekend. They were very compassionate and caring.

We love Sunrise! We have gone here for several years and have always had a good experience with our…read moredogs. They are trustworthy and kind!

I did not personally choose this business. It was chosen for me by my Vet, Dr Ibarra with Animal…read moreClinic of Merritt Island as they use the services specifically of Best Friends Cremation in Titusville, FL. I had no prior interactions here, & no reason to think my beloved dogs ashes would be treated with anything less then the care one would expect shown to all sent to be returned in the last memories of any furry loved one. I do not know to date what exactly transpired there, only that after a month passed? I inquired through my Vet office as the service was chosen by the office & thought perhaps something had gone wrong. When the Vet office contacted this cremation office? They were told that my dogs name had been of an issue in spelling?? Causing the effective hold up on returning my dogs ashes for pickup to bring him home the only way possible now. Strange to my thoughts as a simple call would have quickly resolved any spelling issues encountered correct? My dogs name is certainly not one of extensive reasearch needed to provide spelling as Axel does not seem to me as a name needing investigational tutelage, but I rationalized perhaps that was a time of exceptional volume of need within the animal cremation profession & decided to wait patiently, so I did not inquire again until another few weeks passed. Sadly, a friend also lost their dog around the same date as Axel? So when he relaid to me he received ashes back in days, not weeks or well over a month as mine were taking, I did become concerned. The misspelling or uncertain of spelling should not have caused the amount of time now passed, it did not then nor now make any sense to myself or others. Again another call was placed to my Vets office and bless them, they were so helpful. After calls were made the ashes finally arrived at the Vet office & available for pickup two (2) days after. The length of time taken over the spelling of my dogs name should not have required well over a month to possibly several in resolve. A five minute phone call would have supplied any information related to spelling correctly a four letter name. Their services are not inexpensive, not in the least. But when you place trust in the handling with the remains of a lived one? You expect a certain level of security in providing the correct remains to the correct person. I however feel in question of exactly that. I have no confidence that what I was provided is indeed my dog. Why would this misspell continue with the return of all? Please see the pictures attached for verification in the continued issue that was the supposed rectified problem holding up this process. So if the issue was never resolved? How do I have assurance in the remains being mine? No, the lack of honest communication between this cremation service & basically the non caring that was provided in returning all without explanation as to why the misspelling was never corrected on ANY of the keepsakes provided, not the certificate of cremation nor was MY last name included as I was the owner of record and as I see it? I paid for a litany of errors & non corrected process. I do not feel secure that what I was given is actual what claimed. I am certain anyone that would go through the seres of misinformation provided would feel as insecure in the remains. Please view attached below. My dogs name is Axel, not any records show *Axle" in his fifteen years. I strongly suggest that if you are in need of your pets cremation services you research & locate a more stable & forthright business then Best Friends Cremation. I would hate for anyone to feel the questions posed from this lack of proper procedures. Trust me, you do not want questions in the last interaction your beloved pet will have.

I had to put my senior cat to sleep after he became deathly ill .I have never been able to cremate…read morea pet before but wished I had. The kind vet at Dr George told me they used Best Friends Cremation and said how nicely everything was done through them. I recieved my cat's ashes with so many sweet extras along with comforting poems. Everything was done exceptionally. Even though I broke down in tears all over again seeing everything they included. It was so comforting to know they take it seriously and know exactly how to make every cremation they handle as though it was a loved one for them too. Thank you so much.