The doctors and nurses are thorough and caring. Also, the staff make the waiting area attractive for different holidays.

Dr. Robin Arguelles is such an amazing Dr. I always leave knowing I'm in good hands. She's so personable, kind and very thorough. I hit the jackpot with her as my Dr. The nurse Erika kept in contact with me over all my test I had done. She goes above and beyond. read more

09-14-2022 update: Podiatrists won't take my case until fully a year has elapsed since Dr. Herr botched my toe surgery. read more

My experience with Dr. Rabago... To be fair, maybe it's MFA to blame for overbooking and overloading doctors with patients. He was there for the birth of my daughter and maybe that allowed me to ignore earlier red flags. He is a great low-stress, NO-QUESTIONS-ASKED kind of doctor. If you want a little more explanation and guidance, he doesn't have the time for you. He was recommended to us by a friend we trust. My last two experiences are what solidified my opinion of Dr. Rabago and MFA. #1 - I have a dental procedure done while I am sick and I receive a nasal bacterial infection that lasts over a month. My wife is sick at the time we both see Dr Rabago but hers is a viral nasal infection. Now any doctor worth his salt can ask basic symptom questions to be clued in on which is which and provide the proper treatment. It is pretty common knowledge that the medical field is over-utilizing antibiotics and because of it, antibiotic-resistant strains are developing more quickly than they should. The solution is to reserve treatment for absolutely needed cases. Bacterial Nasal infections require it while viral nasal infections do not. Dr Rabago takes the lazy route and prescribes antibiotics for us both. When I confront him about it, in a rush, he snidely questions how I know which infection I have. I tell him because I've had it for over a month. He's silent. And that's pretty much the end of that experience. #2 For those familiar with asthma... It's not good to constantly use the albuterol rescue inhaler so they stick us on some form of "controller" thats safer to use on a daily basis. Well the valley's air isnt getting any better so pretty good guess is I'm going to need the controller inhaler prescription for a good long while. Dr. Rabago agrees to prescribe me the Controller Inhaler i need for a year. Pharmacy calls me up after the year and says it's expired on the doctor will not renew. I call the office and they tell me the doctor wants to see me before renewing again. That's understandable, but the nearest appt with Rabago is over a month out. I schedule it. I tell them that I still need the controller inhaler from now until the appt. I'm told Dr Rabago will agree to write a prescription if I schedule the appt. I do it. Nothing happens. I call Costco. They say still being denied. I call the office, Rabago is gone until Tuesday... Best they can do is set an appt with a PA later in the week and I'm left with the impression the PA can only give temp prescriptions. Rather than go to 2 separate appts I give Rabago office a call to see if i can just get the temp prescription until the main appt a month out... They tell me just go to PA appt that she can give me a year-long prescription. Cool. Only I remeber I need to change the appt for another day in the week. I call. They blocked my number. My doctors office blocked my number. Have some decency and remove me as a patient before pretending to continue to provide care and block a number. I called maybe 4 times in the span of a week for a temp prescription Dr Rabago said he would provide if I scheduled the month-out appt. That was a lie. MFA and Dr Rabago are not quality healthcare providers. They are about quantity. Getting patients in and out. I like Dr. Sugimoto. He actually was able to explain his diagnoses and treated us like human beings capable of grasping basic medical concepts and not a patient mill run like an overbooking airline. read more

I've been going here for many years. Everyone in the office has always been awesome. I used to see Patty, but I've been going to Kristen since Patty left. Kristen just picked up where Patty left off. She includes me in my health decisions. I never have to wait a long time to get into my appointment, and my messages are always responded to in a timely fashion. The shot clinics at MFA are very well done. I've always gotten in and out very quickly. read more

The Dr is great, took my baby here for newborn check up took a long time but tolerable I was already bias since I didn't like the 13th st MFA from my previous child but figured since that was 4 years ago I'd try this one. The second visit she got immunizations took 45 mins for dr to get in the room ok no biggie it is a drs office but I don't understand why it would take another 35 mins for a nurse to come in and give the shots. My baby had a vaccine reaction to all 3 sites the vaccine was given, red swollen and hard lumps for 10 days, I could see maybe one site but not all 3. Ended up making her next appointment with a different facility and she received the same exact vaccines and had no reaction what so ever. My guess would be the way they were administered but what do I know. read more

This is mostly a complaint on the billings department. I believe that their system is inefficient due to how they receive their information. I say this because I feel wronged that I am being penalized for the fact that they sent the bills to the wrong address after my delivery. All the other medical groups had the most current one, and this particular group billed the wrong one. Which for some reason, billings does not want to accept the fault because they didn't receive any returns in the mail. I have proof that the information the hospital I delivered was updated to the most current one. MFA even said on the phone that they received the information from the hospital I delivered from, so I called the hospital (Dignity) to check if they had the current address on that same day they received that information. Which Dignity did. Yet MFA insists that they are in the right because they did not receive any returned mail. USPS in Merced does not hold any letters unless requested, so I am assuming that the tenants living in my old house is either throwing those away or they just don't return them. And I think what gets to me is that the customer service I received was hostile and unsympathetic. When I was willing to settle, they won't return my calls to pay the bill before I have it sent to collections. So I am sure that my credit score is screwed because the billings department won't answer the phone. And I have no reference to an account number to pay off the bill because they have been sending it to the wrong address. Overall, I would say be careful. I am pretty sure I received excellent care with the doctors from this group. I don't even know if you could even double check if the information was correct if everyone else has the right one. read more

I would not recommend this office to anyone!!! Worst staff ever. I arrived to my 1 o'clock appointment at 12:40, I was not called back for another 40 MINUTES, and everyone who walked in at least 10-20 minutes after me were all brought back before me. I went up to the front to make sure I was still on the list and not forgotten about and I was informed that they were waiting on a room, so I sat back down BUT If you were waiting on a room then where were all of these other people going???? My doctor was nice but the staff were not, which just made for a very uncomfortable environment. Then to find out they lost the samples I had left and wanted me to come back, I did not have any time to go back but I did, not to mention they over charged me on my co-pay and I only figured that out because I called the insurance company myself since I had a good feeling about the over charge. OH AND WHEN I LEFT the rude nurse decided to say "you're welcome" so I turned around and said how I did not appreciate her comment and she rolled her eyes giving a rude look and ignored me. read more