Excellent customer service and fair pricing. Shows up on time. From front office, to set up and…read moredelivery, it has all been a wonderful experience! Far, far better than two other providers i have had in the past.

We've been customers for over 25 years and over those years have been approached by the big…read moreregional providers to switch - new tanks, no cost to switch, they'll reimburse us for propane in our tank - we've been intrigued but always said no. We recently had a service call and the guy who came out and made it all better was Tim Nash - as in Nash Gas. The second generation owner - totally professional and knowledgable, but also knew us - knew me and my wife, our house, our layout, and our dog Blue. You can't get that from the big providers. I've also compared their prices against bigger providers - absolutely in line. My family is proud to be getting great service and value while supporting a local family business.

Brad and crew always polite. Go out of there way to make sure I have it when needed. Best prices…read moreand never had problems like with another company.

Brad and the crew at Mid States are the epitome of customer service. I've never had an unfriendly…read moreexchange with anyone in 12 years. We started using them when we moved to the country. I've price checked the cost of gas a couple times in the past but finally gave up years ago, because Brad always had everyone beat. You can pre-pay for your gas on a contract, or you can roll the dice and pay as you go (and hope there's not a shortage in December driving prices up). We buy ours every summer/fall for the winter to lock in the price. One year someone drove over the top of our underground tank and broke the plastic "hatch". Brad was out here within a week with a used hatch he'd come up with somewhere and rather than digging completely down to the tank to bolt it on, was able to cut the old one out and install the new one in a way that doesn't leak water, and saved me a ton of money (and him a ton of work!). They're always johnny on the spot with fills; we try not to let our tank get below 30% so that we can give them flexibility but if you've got an emergency or run out of gas, they'll be there immediately (emergency charges apply obviously, but they're not unreasonable). Just a great company to deal with every time I've interacted with them, and they've got the cheapest price on gas anytime I've ever checked around. Even if they didn't I'd likely keep using them because they're a small family company rather than a conglomerate. When the owner of the company gives you his cell phone number for emergencies, you know you're going to be well taken care of!

They got me filled on the same day I called and leveled my tank…read more Quick No nonsense Small towns are part of the real world

horrible gas company. secretary is rude and feels she has power. doesn't work like that in the real…read moreworld only small towns. find a different company with compassion.

Best around can't beat em . Local good ol boy services . Fast and friendly. I will only use them!read more

Went in for a BBQ propane tank fill and left impressed!…read more Stop by Liberty Rental 4 U for all your rental needs. This is a true local small business that really appreciates the customer. Never do a propane exchange again! They fill you BBQ propane tank to the full 20lbs for cheaper than the 15lbs you get from the exchange places.

As a business Owner this is how a business should be! I rented a trencher and paid for 2 days…read moreupfront. I returned the next morning but no one was at the store for the return like I was told there would be even due to restricted hours of business. (Closed Tues & Wed) I kept the machine and tried to return it Wed morning. The Owner was there and returned it in for me. He said he would give me a refund for the extra day I paid for and he would email me the receipt with a refund for the extra day I paid for. I had both within 30 minutes. Wow quick! Friendly, No hassle customer service, good quality products.

I was in your Liberty store on 5/20/26. Went to bird section and 2 young employees were standing…read morearound and it looked like they were flirting with each other. I asked where the squirrel poisons were and they seemed irritated with me for even interfering with their conversation. The young lady pointed me to aisle 35. Went to check out and this was my interaction with cashier --- Cashier : did you find everything you were looking for? ME: No, I didn't. Cashier: Ok What the heck? Do you not train your employees in customer service or at the very least how to interact with buyers. Don't they understand that I am the one contributing to their paychecks. I don't understand whether Feldman's doesn't care or the employees aren't being trained. Ugh!!!

I went today to get bales of straw for my animals. The employee fell twice because they have not…read moreplowed or put any salt down. No attempt whatsoever also had to climb up a broken ladder into the semi trailer. I felt so horrible for the employee. I don't know that I'll ever spend any money here again just seems like any effort at all would have avoided such a situation. Not sure how they keep any decent employees when they're treated so horribly.