My Mother and Sister have been at Miravilla Care Center for 2 years…read more Joanna and Deanna have been very supportive and informative during the Pandemic, keeping me and my family updated on all situations which is very much appreciated. The nursing staff is always available to take your call and address your concerns, you can call anytime for reassurance about your loved one. Also, cleanliness is the very important and Miravilla is one of the cleanest facilities I have seen. The Activities Director (Sherry) and her staff truly care for the residents and their well being, catering to each residents needs. Thank you to the entire staff. Shari Crawford

The air conditioning went out in this nursing home 5 days ago during a heat wave and they still…read morehaven't had it fixed WTH

After end-stage osteoarthritis in one leg and two fractures in the other, I found myself--a…read more77-year-old gal who had never been hospitalized--facing a non-weight-bearing recovery. My doctor recommended Sundance Creek Post Acute in Banning, so I went online to do a little research. Sundance Creek did not have the greatest reviews but then again the other facilities in this category did not fair that well either. So Sundance it was! It is established that online reviews for rehab centers can be mostly negative and grim. I decided that since my stay went as well as it did, it was incumbent upon me to make sure that my positive experiences deserved to be shared with others so that there is hope for those who are seeking a facility that offers promise. Following is my takeaway: EXCEPTIONAL CARE: All of the CNAs and LVNs were caring, helpful, and even funny, but I have a special shout-out to Louis Obioha. He has a truly caring CNA heart. If you had any anxiety before his shift started, his calming presence, while very caringly addressing your needs, leaves you with an "all is well" feeling throughout the rest of his shift. MEDICATION CART: "Singing Danny", Karla and Vanessa (LVNs) brought their knowledge of all the medications that you should be taking along with much cheer to the daily med passes. EXPERT THERAPY: The physical therapy team is top-tier and abundant. Their knowledge and encouragement were the primary drivers of my recovery. FACILITY & COMFORT: The facility is "clean as a whistle" thanks to Mr. Longie, who is hard at work by 4:00 AM., who takes great pride in his clean and shiny floors! The housekeeping staff were very thorough with their daily sweeping, dusting and mopping of our rooms. My room was very clean and bright, the bed was comfortable, and my linens were changed daily. LEADERSHIP: The Director, Mr. Brett Kendrick, is an empathetic leader who ensures every patient's needs are met. He wears many hats. Organizer. Peacemaker. Overseer. Facilitator and is able to pick up the slack of others when necessary. He truly is the anchor of this facility. SOCIAL LIFE: From bingo and crafts to church services, there was always something to do in the activity center. My only minor gripe is the food. For the Love of Benji. Can nothing be done to make institutional food palatable? That said, I have to tell you that my choice to stay at Sundance Creek was the absolute correct decision to make. I do not regret the option that I chose. If you need skilled nursing and rehab, Sundance Creek is absolutely worth your consideration. I am including a few pictures of what happiness looks like.

I am writing to formally express deep concern and outrage regarding the treatment my aunt received…read moreduring her stay at your facility. What my family and I witnessed was not just disappointing, it was inexcusable! From the moment she was admitted, there were immediate red flags. Despite the presence of numerous staff members, basic standards of care were not met. My aunt was repeatedly left in soiled garments for extended periods, and critical medications were delayed or entirely missed. The neglect was not subtle....it was blatant. Angelica, who was assigned to her floor during several shifts, exhibited a level of indifference that was both shocking and dangerous. Rather than tending to my aunt's needs, she seemed more concerned with avoiding responsibility. On one occasion, I personally witnessed Angelica ignore multiple patient call lights, including my aunt's, for nearly an hour. Melissa, another staff member, displayed an alarming lack of compassion and professionalism. When asked direct questions about my aunt's care plan and physical therapy schedule, she responded dismissively and without any clear knowledge. It took over a week for any form of physical therapy to be initiated. And by then my aunt's mobility had severely deteriorated rapidly. Amanda's conduct was perhaps the most disturbing. She was observed speaking rudely to several patients and was especially careless during basic hygiene care. There were several days where my aunt was not bathed, and her wounds which should have been routinely cleaned and monitored were visibly worsening. Amanda never once acknowledged this or reported concerns, despite it being her direct responsibility. The facility itself was in disarray. It smelled strongly of urine and feces. Patients were heard crying out for help, and some were even seen wandering unattended. This is not a safe or healing environment. When I brought these issues up with the director of the facility, the social services director I met with passive indifference and redirected me to a case manager, Melinda, who seemed more interested in placating us as a family than taking action. Every conversation felt like a bother rather than genuine concern. To add insult to injury, when we decided to transfer my aunt to hospice care due to the rapid decline in her condition they still were completely unaware of what was going on and of her case. She was treated worse than a dog. There may have been a few nurses who tried their best, but isolated acts of kindness cannot undo the widespread and consistent negligence that led to my aunt's decline. This experience has been nothing short of traumatic for me and my family. I urge anyone considering this facility to think twice. The level of carelessness, unprofessionalism, and outright neglect we encountered has had lasting consequences. No one deserves to be treated this way especially not our vulnerable loved ones... there needs to be a better standard of code for this facility and they need to be held accountable for their actions! In other words if you have a family member in need of care I would steer clear from this facility. Hell you'd probably be better off taking care of them at home with no experience.

Save yourself a whole lot of money and wasted time and do NOT send your loved one here. I went…read morethere willingly from 2/21/2022 - 3/16/2022 then left AMA upon realizing how absolutely disgusting the patients were treated. During my stay, I witnessed numerous patients seize out and hit the floor. One patient had SIX seizures before the ambulance arrived. One BHT sat in the living room and watched him seize out (doing nothing) while the other BHT left him, alone, to seize out so he could run next door for the incompetent nurse who didn't make sure that he wouldn't bite his tongue, didn't roll him on his side, didn't put a cold washcloth on his forehead, all he did was put his head in his lap and watch him in horror as he continued to seize. The final straw was when one of my monitored calls with my mother (who was paying for my treatment out of pocket) was cut short unexpectedly. I was pissed off about seeing my therapist once in 2.5 weeks and told my mother I was going to go ama. As soon as the words came out of my mouth, my case manager, Lonnie, said "I'm hanging up the phone now." I said "You're kidding right? I'm in the middle of speaking to my mother." He said, "oh no, I'm not kidding" and hung up the phone while she was mid sentence then kicked me out of his office. So unbelievably not okay. My mother wrote him an email about how not okay it was and her emails are now saying "not delivered". How curious. Management cuts costs in every way that they can. They got rid of our "hot lunch". Now, 7 days a week, for lunch we receive a sandwich and a side salad. We get eggs, hash browns, and either sausage or bacon for breakfast every morning. They also got rid of making us snacks. Now it's just chips. Admissions will brag about their "luxurious accommodations" and tell you to bring a swimsuit. The pool water is tinted brown and has literally never been cleaned. If you bring a swimsuit it will only gather dust. If your loved one is seeking detox, I wish them the best of luck. This place is NOT safe. Their landscaping consists of huge cacti that someone could easily fall on (hello you have a bunch of drug addicts who are detoxing, who designed this hell hole?) and poke an eye out. I had to raise hell for a WEEK before we were given a friggen shower curtain for our shower in a room that four women shared. I was walked in on while showering and the woman complimented my "nice toned body" (incredibly uncomfortable). I had asked for a shower curtain before and after this incident and was ignored by staff. Patients are severely under medicated. One guy that I be-friended was detoxing from meth and given zero (0) detox meds. Only tylenol for the huge open sores all over his body. There is ZERO curriculum that is taught in this place. One guy, Rudy, "teaches" patients "how to stay sober" by talking about how many plates he can lift in the gym for entire class periods ALL DAY LONG. I wish I was kidding. If you choose to go here and realize how much of a horror story this place is and go AMA like I did, you have to walk down a 2 mile dirt road with all of your luggage. You are not allowed to call a Lyft or Uber prior to being kicked out of the house and onto the street in the desert in the middle of NOWHERE with zero cell reception. After you make it down the dirt road around the mountain and to the gate, it's another 5-7 mile walk into town where you'll finally get reception. They will refuse to drive you or allow you to call anyone for help or a ride. They will also refuse to give you any of your medication. I wasn't given my Effexor which can (and will) cause a seizure if stopped abruptly. I could go on with a lot of other incidents, but I'll stop here. This place doesn't care about you. They care about the paycheck. Look elsewhere. I wish I would've.

My daughter went to California Highlands for 2 months. She overdosed multiple times and I did it…read morereceive a phone call stating that she had overdosed. After two weeks of being at California Highlands, the facility sent my daughter to sober living. She was not ready after only two weeks. She ended up overdosing multiple times. My daughter also stated that California Highlands had alcohol sanitizer at the facility and an individual overdosed on the sanitizer and almost died. My sister said he was losing unconscious multiple times but the staff "didnt notice anything was wrong". Please be careful and do your research when trying to find treatment! Thanks!

Do not send your loved one here. I don't know how they got so many five-star reviews. They have…read morepolicies that are unacceptable and do not communicate them to families or patients in advance of payment. Although I have emailed them repeatedly, I still do not have a detailed list of charges or a receipt for payment. My daughter walked out a week early. They monitor phone calls to family, and while I was talking to my daughter, who was very upset, her case manager hung up the phone. There's no way anyone should make that decision when a parent is talking to their child. I was supporting the facility and trying to get her to stay, but didn't have the opportunity to finish the call. This practice is completely unacceptable and is not even done to prison inmates. The head of the facility, who is the psychologist, refused to let her call and update her regular, treating, long-term psychologist, which is absolutely ridiculous. She went there for addiction treatment to prescription drugs. The only positive thing that happened was when N/A came in to speak. Otherwise, the focus was on alcohol. They did not refund the last week of her stay in full and have not responded to my request for an explanation. Groups were overall, not good. One regular group leader talked about sports a lot, which cut into productive group time. I have repeatedly requested names of people to contact up the ladder to discuss the situation, but have not gotten a response in over a month. The first week she was there undergoing detox, I was very happy with the facility because the nurses communicated with me regularly. It went downhill from there. The owner, whoever that is, responded to my Google review with a canned reply. I would really like that persons name and phone number.

My mother was sent here due to elderly neglect from her previous home and needed rehabilitation…read more Since my mother has been here she has been shown nothing but compassion and wonderful care from all the staff. This building may be a bit older, but it is very clean. Everyone here is super nice and helpful. I am so sad that it only a short term care facility, as I would love be to keep my mother here long term as my mother seems happier and healthier. If you are looking for a caring facility for your parent/parents, I highly recommend Vista Real Post Acute.

I went to visit my friend who had been sent there from Palm Springs Regional Hospital…read more I walked to the gate, opened it and a siren went off!!! I walked towards the front desk and two male patients had been fighting, shouting and screaming. I was escorted to my friend's room and the assistant was attempting to get ABC on the TV, with no avail. The bathroom was for 6 rooms, no locks, toilets too low. My friend's sister-In-law stepped on 2 roaches and at that moment we all decided to leave because this is not a recovery facility it's a death facility. Every time some enters or exits an alarm goes off. Flies were also observed looking for food to eat. The staff were very nice in spite of the condition of the facility. This is not a place where a Veteran should be sent.

I stayed for about 30 days and I was pleasantly surprised. The staff was professional,…read moreknowledgeable, and friendly. The staff went out of their way every day to make sure my every need was met. I came in with a serious health issue, and am going home a much better man. I hope that I never need their services again, but if me or my Family ever do, I would choose Oak Glen Acute Care again. BIG SHOUT OUT TO: Irene my wound care nurse... fabulous. Ed, my Physical Therapist. I'm stronger than I've been in years thanks to him. Joanne, my morning nurse, always started my day with a smile. Reyna "the queen nurse," and Sara my day nurse. Everyone was great and made my treatment easier by explaining exactly what was going on and what they were doing. Thank you all for everything!

**I would not recommend Oak Glen Post Acute to anyone that ACTUALLY likes their loved one**…read more My grandfather arrived on August 11, 2026, in the afternoon following surgery. What happened over the next several days was completely unacceptable. On his first day, he was not given a shower or an examination. His pain medication was not given in a timely manner and was sometimes hours late. Even worse, throughout his entire stay, no one came to assist him with using the restroom. For someone recovering from surgery and sent to a rehabilitation facility specifically because they need additional care and assistance, I find that absolutely inexcusable. I spoke with a supervisor, Jojo, about the problems with his pain medication and the lack of assistance. When I called my grandfather on August 12, the same problems were still happening, and he STILL had not started physical therapy. At this point, my grandfather was already fed up with the facility. I convinced him to give me an opportunity to go there myself and speak with staff in person before we made the decision to remove him. On August 13, I went to the facility and again spoke with Jojo because, quite frankly, she seemed like one of the only people there actually doing work. I specifically explained that my grandfather needed to start physical therapy, needed a shower, and needed his pain medication on time. She appeared surprised when I told her that he had received neither physical therapy nor a shower since arriving. I was assured these things would be addressed. While I was there, I was also extremely unimpressed with the condition of the grounds. The property looked dirty and poorly maintained, with dying plants and an overall neglected appearance. I learned that the property apparently used to be an orphanage, and unfortunately the entire place gave me the feeling of a place where forgotten people are sent and left behind. After watching how my grandfather was treated, that feeling only became stronger. On August 14, he FINALLY received a physical therapy session, three days after arriving. However, he still had not received a shower, still was not receiving assistance with the restroom, and was still having problems receiving his pain medication on time. I texted Jojo and told her that I would be removing him from the facility the following day. At that point I was no longer willing to keep giving the facility chances to provide the level of basic care that should have been happening from the beginning. Only after I complained again by text was he offered a shower, close to 6 p.m. He declined because of how late it was. His pain medication issues were also continuing. Once I made it clear that we were removing him, I suddenly began receiving calls from higher-ups. By then, it was too late. I had already raised these concerns repeatedly and had also contacted his insurance case manager. The final experience on August 15 made an already terrible situation even worse. My husband went to pick up my grandfather as we had already told the facility we were going to do. According to my husband, the head nurse (a tall woman with brown hair and glasses) yelled at him, berated and belittled him, and even accused him of stealing a wheelchair THAT WE BROUGHT WITH US. She then loudly talked about my husband to another nurse in the hallway. The behavior he described was shockingly unprofessional and completely inappropriate for someone working in healthcare. Maybe she was possessed by a ghost of one of the bratty children from the orphanage. I was later told that she behaved this way because we were taking my grandfather out against medical advice. That does not excuse her behavior whatsoever. If the facility was so concerned about his medical well-being, that concern should have been demonstrated through timely medication, assistance with basic needs, hygiene, rehabilitation, and attentive care from DAY ONE. You cannot repeatedly fail to meet someone's needs and then suddenly act outraged when their family decides enough is enough. What makes this even more frustrating is that this nurse reportedly claimed she did not know about my grandfather's condition, yet suddenly had plenty to say and had plenty of questions when we were removing him. My husband asked when my grandfather had last received his pain medication and was not given an answer. He also requested aftercare paperwork and was not provided with it. Thankfully, my grandfather's case manager through his insurance helped us get everything sorted out afterward. We gave this facility multiple opportunities to correct these problems. We spoke with staff, raised concerns repeatedly, went there in person, followed up again, and involved his case manager. Removing him was not some impulsive decision. It happened after several days of watching the same basic care issues continue despite repeated complaints and assurances that they would be addressed.

I arrived here 16 months ago 12 days after a 5-disk cervical spine fusion. I was in a great deal of…read morepain and realize now that I was also suffering from depression. For 4 months I was unable to get out of bed. Without exception the staff never gave up on me. In the beginning I couldn't even feed myself. Everyone worked very hard to make me believe in myself, they succeeded. I can say the only reason anyone would, want to do the difficult work that everyone does here is because they truly care, it certainly isn't for the money. My recovery was slow and difficult, but I realized from the beginning it would be a marathon not a sprint. The physical therapy department is staffed with well-trained people who care and always create a positive and friendly environment. The activity department work very hard to provide everything from popcorn and movies to bingo games and many other fun projects. After being told I might never walk again, last Friday I walked almost a full mile. I can now do all the things necessary that we take for granted, showering, dressing myself, putting my shoes on and lacing them. Etc.., etc. I am finally ready to "graduate" from here and move on to another much lower level of care. I will miss all of the amazing people here who have made this possible, they truly feel like family. So, yes, I have no problem recommending this facility with only one reservation. The food, for whatever reason is not up to the level that rates 5 stars, but because everyone else is so exceptional I am willing to reluctantly overlook that shortcoming.

Horrible!!! Some I take care of an elderly lady that was transferred there today April 27, 2026…read more According to there website it says they are open 24 hours. I've been trying to call for an hour. Some man's voice come on sounding very rude and when I try to ask about the patient I get disconnected!!! I will be filing a report tomorrow!

Don was very helpful when we placed our mother in a board and care. He acquainted himself with our…read moremother and her needs so he could match her with the best facility possible. He is very caring and will work hard to find the best place for your loved one.

From the owner: Our service is free to seniors looking for an alternative living option and we come to where you…read moreare located. It is our goal to find you or your loved ones alternate living options that make them feel at home as much as possible. Senior's Avenue provides free referrals to seniors in Los Angeles, Orange, Riverside, San Bernardino and San Diego Counties. We at Senior's Avenue know how hard it is for families when coming to the decision that they can no longer take care of their loved ones, to which they have to consider an alternative living option. Options include assisted living, board and care or a residential care facility for the elderly. These are just some of the alternative living options families consider for their loved ones. There are a lot of questions about alternative living options and confusion as to which one is the best for their loved ones. Our other referral services at a glance Adult Day Services Home Care Agencies Memory Care Lane Senior Apartments

The women that work the front desk in the lab and in the pharmacy are rude!! If you're that…read moremiserable just quit! They're old enough to collect SSI!!

I've never been, was looking for a Lab Corp, the phone number listed for Loma Linda Highland…read moreSprings Medical Center in Beaumont but it takes you to the Walgreens on Highland and Ramsey, finally got ahold of the Loma Linda Center, got the correct number from Walgreens, called and no one but no one helped, it was 4:47pm, they kept me on hold long till it was 5pm. when they close. Got no service, no answers, did not speak to anyone. All I can wanted was to make a simple appt. If you need them the correct ph number is 951-849-3030. Good luck. I am not happy with their service.

Out of about 7 (non recommended) reviews 2 of them are from Adam - the owner and another 2 are from…read moreRandy k - the co-owner. The other reviews seem super fake because they are not from the patients who went through the program but from the relatives who brought them there. I still have no clue as to what kind of detox they provide or if they even provide detox. Do patients live in different houses and are bussed to the business building where they have groups? No clue what they do.

Day By Day Treatment is a one of a kind center that really cares about their clients and their well…read morebeing. The staff goes above and beyond for those in need of help!! I highly recommend Day By Day Treatment if your family member or you the client is in need and would like help regaining your life back Drug or Alcohol FREE!!