Simply Fabulous! I am amazed by the print service if mechanics Jose was informative and speedy response to my vehicle and Management was so nice Gracias! Blessed and highly favored! Happy customer! Ms.Kirkwood Mitierra is Awesome! read more

GM will call you ignorant on the phone multiple times. They don't honor the warranty. Also don't get your plates to you in the legal time allowed. Stay away!!! Cars are crap! read more

HORRIBLE!!! CPI AND GAP paid them off, they won't release the Lien they placed on the vehicle AFTER they were paid out by GAP! Now, we're waiting for the Judge to sign off! Do NOT go here!! They think because you have a "stupid credit score" you're "stupid" as well! See yall in court Mi Tierra!!!! read more

Great costumer service and reliable cars. Brandon help me get a gas saver and quality car with only 1,000 down. He made the process fast, easy, and he got me approved. Great In House Finance Dealership read more

Excelente lugar para comenzar hacer crédito en este país, dan facilidad de pago de acuerdo a tu capacidad con el auto que tú quieras.

This place is good if you have no credit or bad credit. After many dealerships denied my approval I finally could find the one that would get me a good car at a great price. Cris the salesman help me out get a car. I highly recommend read more

If you needed a sign this is it! If I could give them negative stars I WOULD. Please whatever you do do not buy a car from this place. They sell you cars that are falling apart and then ask you to pay to fix it. Then they won't even fix the car. Everyone here is rude. They never answer the phone when you call but if you're one day late on a payment they'll blow your phone up. If they do answer they put you on hold for over an hour. Buying a car from here is one of my biggest regrets and I'm trying to pay it off as soon as possible so I won't have to deal with these people anymore. read more

When you go in person to pay the lady is super rude. My mom pay the car online for a whole year and nobody complained and this lady saying that we can't do it anymore. She's super rude!!!! Y'all need to get someone else because my she's super super rude . And she gets mad once we return it back I was being nice and my mom was being nice and this lady decides to catch an attitude either she need to change or fired because She's making this store look mad like super bad read more

I had my thoughts when coming over here because of the bad reviews, but I actually had a great experience. Brandon helped me get my dream truck! Great service and very knoledgeable of the truck. read more

Horrible horrible horrible HORRIBLE HORRIBLE customer service. They are so anal about getting their payments made on time, but when you have a real issue, they are incompetent, mediocre, and oftentimes leave it up to you as a customer to figure it out. They're in business because they take advantage of their own people (Latinos) who are in need of a car. Clearly they don't care about their clients since there's a plethora of terrible reviews that span over the course of years & nothing has changed. This is a predatory auto company that should not be in business. read more

I've seen them work with people so long has all the documentation is provable and real. They helped with an extension on payment, I just talked with my account manager every time she called. read more

Mi Tierra Auto Sales - Auto Loan Providers Near Me - Houston, Texas

I give them one star based off the fact they hassle you about a pay payment being a day late and will not fix my car that was a lemon that I bought..I was told I can defer a payment but they won't do it why never can give me a clear answer I will be giving this car back I don't give a damn!!! read more

Wish I could give this place 0 stars. They will call your phone after being a day late but won't call about repairs to your vehicle. Be prepared for them to have your car for days to repair problems that should've been fixed before purchase and I mean simple problems. Guess I have to speak Spanish to get some good customer service or something dunno...imma pay this bitch off but fuck them read more

Dishonest - Predatory - Unprofessional After speaking with a representative at Mi Tierra Auto Sales on 4545 Spencer Hwy Pasadena TX, 77504. I was assured that they would be able to work within my limitations to assist me in purchasing the specific car I wanted. I repeatedly inquired as to whether or not they'd be able to accept my out of state ID...if they had the car in question at the price point we discussed...and if I came all the way out there (via ride share) would we be able to close the deal today. Again, I asked these same questions repeatedly and I was assured by the representative at Mi Tierra that they would not only be able to work with me, but the deal could be completed by close of business. I caught a ride share ($120 round trip) all the way out there only to be told that they wouldn't be able to work with me because of my out of state ID and the fact that my current address is more than 60 miles from their location. The manager Christina was very unapologetic about the entire situation. I feel like they lured me there under false pretenses. I do NOT recommend anyone in the Houston/Pasadena area do business with Mi Tierra, I recommend finding another option with better customer reviews. read more

I purchased a car in January of 2022 and didn't even have the car a month & I had to take it back so that THEY could fix my car. Not to mention I had to get my own car detailed because "Mario" said they didn't have anyone to detail my car for me , the car obviously was a repo from a different customer. I was sold a car that didn't have break lights due to the car having electrical issues! I've been without a car for 2 weeks & still my car isn't ready I was quoted 3-4 days and it has turned into weeks. Nobody answers the phone, they have lack of communication when it comes to keeping their customers updated on there vehicle repairs. read more

Honestly they deserve 0 stars. Rude customer service. Cars are not reliable. Go somewhere else for a car.

Very rude people only concern is money there very nice once purchasing a vehicle afterwards they treat you poorly they don't car about there customers read more

Back in February my hubby and I bought a vehicle here and they treated us very well and were very attentive during the signing of the paperwork. We did pay a low down payment which was very affordable. When we signed the paperwork the salesman Mario said we had warranty for a year on motor and transmission and 6 months for ac and other things I can't recall at the moment. Maybe a month or 2 later we started having issues with the vehicle but we're hesitant to take it to the dealer bc they don't have loaners and this is are only vehicle. We finally decided to take it in on the 3rd month and was told the warranty was for a year OR a certain amount of miles, whichever came first. We weren't told that at signing and when we got the vehicle we traveled out of town so we put in some miles plus it is our daily vehicle. My hubby figured it out and fixed it himself. If after reading all this you decide to buy a vehicle use your own insurance not there's bc it only covers them not you. We made the mistake of buying their insurance for $140 I think, only bc I didn't wanna hassle with my insurance company at the moment of the sale. When we bought the vehicle it claims on the paperwork that it's a king ranch when in fact it's not but they slapped that on to be able to sell more expensive. We will never buy another vehicle from them EVER! read more

Felix, Mario and the rest of the team were awesome! They really helped us out a lot and was very professional. We were able to find what we were looking for with a price we were comfortable with! read more

These people are scam artist that overcharge for Lemons and there are many different sites and complaints they get over in people with bad credit I hope they put this place out of business read more

Total fucking money hungry people! They will rip you off like nothing! Make sure that you ask what is the full price including FINANCE CHARGES, At first they told me it would be 14K for a car I wanted then didn't mention the full prize including finance. At the end I will end up paying 20K for a 2004 car. Boy did they do me! Smh! Don't recommend it to anyone! Trust the reviews because they are super right! read more

Fuck this place. They're ALWAYS rude and have no idea what customer service is!! I've been trying to make a payment for the last 3 days and when someone answers the phone it's just "ok let me transfer you" and no one will pick up and let it go to voice mail. I had problems with the vehicle after I bought it and had to take it in for repairs MULTIPLE times. Don't even waste your time and money at this joke of a business. read more

This place has bad service. One of the ladies at the teller box office always has an unwanted attitude. The restroom here is beyond horrific. Every time I go make a payment I hear people complain about their service. This place is a scam and I would highly not recommend this auto loan dealership. Interest rates are out of this world. Just overall bad experience and I regret leasing a vehicle from this place !!! read more

DO NOT BUY FROM HERE!! THEY'RE SCAM ARTISTS! All the good reviews are because they ask you to write one the day they put you in a vehicle. Not telling you they're all about money and if your car is wrecked, they will give you the run around telling you they're fixing the car, have you continue making payments and a deductible only to be told your vehicle's declared a 'total loss' a month later?? They won't give me any info on the car being a total loss except a 'receipt' saying I owe nothing on it. YET, I get a call days later from my new dealership (Northstar Auto, WHICH I HIGHLY RECOMMEND) saying Mi Tierra is claiming I still owe $13,000 on a car I was told in the end was only worth $6,000 resale value. The vehicles are way overpriced and these guys are scam artists! Might I tell you I was buying a 2011 Toyota Corolla they were gonna make me pay $15,000 for. And I'm with Northstar Auto now driving a 2014 Ford Fusion with ecoboost. All leather interior. Really nice car I'm gonna end up paying $16,000 for. Tell me that's not a way better deal. I repeat DO NOT BUY FROM MI TIERRA!! read more

On google they have a 4.6 star rating. Upon further review, I noticed the 5 star reviews were from people that have only reviewed 1-2 places. On the contrary, the 1 star ratings had multiple reviews. I went to their website to see what vehicles they had. When you try to search the inventory, however, they make you sign up with your name, phone number and e-mail to win a tv. (red flag 1 and 2). Okay, Well I saw a lancer that I wanted. I searched the price on car gurus. 7k fair deal. sounds good. I head up there, and they didn't have the car. Oh! WAIT! I'm at mi tierra II!! Okay, my fault for not knowing that someone would waste money on 2 lots, but okay whatever. Just as long as I went to mi tierra 1 instead of 3, after leaving 2. check. I finally got to see the lancer. Stains on the insides, rips everywhere, easy fixes. I open up the hood, which they were reluctant to let me do at first. But once he went in for the paperwork since I was "utterly interested in buying NOW", he meep meeped like road runner and went to his office, to were I popped the hood. There was electrical tape EVERYWHERE. It looked like Frankensteins wiener. Maybe a little worse. The final thing was when they came out and told me the total price. 14K. I looked at him like charlie murphy on the chappelle show during his prince bit, and took off. LOL. did you just say basketball? hahaha. so many dealers in houston, there are better options. don't get scammed. read more

0 STARS ! By far the WORST CAR PLACE to go to. All the cars are crap! Engine light came on by the time i made it home ! Ac stop working 2 weeks later ! Wanted me to pay 100 to get the car fixed ! The people are rude and unprofessional ! Needs to be shut down! read more

People are rude here and prices are insane and just try to cheat you out of your money

Run from this place, they draw up a contract they don't follow! I walked off their lot in 2015 of Nov. from then til Now my account is current. Out of that time i missed a total of THREE payments. So let's just say once a year. They will give you the run around about putting the payment on the back end. Once that's done they are still driving too your place of living and putting notes threatening too come pick up the car. Alma Nieto one of the account reps she is very rude. She will send you to someone in the same position as her to help you. They all work together so once again a RUN..With that being said you'll get a rep and have to stay with that rep until the account close out! The fact that Mr. Roberto called me too trade in my vehicle bc I finally have a low balance, really have me laughing. Why in hell would I do business again with the same company who said I don't pay them on time. On the next review I'll post my account status! People find your car else where these people are scammers. They won't even tell you what they did with the cash down payment, or wait it's for the title and license plates righhtttt still don't add up! Silly rabbits! I'll be getting those keys tho, bc they thought I wouldn't pay and guess what I stayed too show you better! 2019 here and I'm that owner! Thanks for nothing Alma Neito! Oscar was the best sales man I see why he left. & Johnny he's no better run from him to, and ohh yeah Myra as well. read more