I have never experienced such atrocious service from a business in my life as I did with this party…read morerental venue. The communication was beyond horrendous--every time I called, I was told I would receive a call back that never came, and every time I texted, I was ignored completely. Their excuse was always that weekends were busy, even when I reached out on a Tuesday or Wednesday. I had to repeat the number of tables and chairs I needed multiple times to both owners, and it was clearly written on my invoice, yet when I arrived, it was still wrong. The audacity of Elizabeth to tell me that I gave her the wrong numbers--when she had them typed out on my invoice--was unbelievable. When I calmly brought up that their communication had been extremely poor, Elizabeth became very aggressive and defensive, repeatedly asking "how" and then proceeding to blame me for every issue. Despite me having proof of everything, she continued to deny any wrongdoing. I had also informed them several times that I was renting a soft play area, yet she later claimed I never mentioned it and demanded insurance for it on the day of the event. Of course, I complied, but what truly frustrated me was learning from the soft play company that they had done multiple events at this venue and had never once been asked for insurance before. Thankfully, being professionals, they sent the documentation within minutes. Now, about the venue itself--it was absolutely disgusting. The chairs were mismatched and stained, the curtains had brown stains along the bottom, and the tables were all different sizes. The floors appeared to be painted black, but the paint smelled strange and was full of dents and divots that were actual tripping hazards. They advertise having two bathrooms, but there's only one. Most of the items included in their "packages" were run-down, broken, or dirty. We were also told multiple times that the parking lot would be empty on Saturday, so there would be no issues with parking. That was another blatant lie. The lot was completely full, and many of my guests had nowhere to park. Some had to leave their cars behind other vehicles, others had to park far away, and a few even had to go home and Uber back, which was a huge inconvenience--especially since we specifically confirmed parking availability ahead of time. The final straw came at the end of the event. Even though they charge a cleaning fee, my group decided to tidy up a bit to be courteous. The woman who came to clean was alone--expected to stack all the chairs, move tables, and clean the entire venue by herself. She even had to ask us to take out our own trash because she couldn't carry it. Of course, we helped her, but it's completely absurd that guests are paying a cleaning fee and still doing the cleaning themselves. For the love of God, do not waste your time or money at this venue. The experience was a complete nightmare from start to finish. The only bright spot was Linda, who I believe is the other owner--she was kind, polite, and genuinely tried to help. If you absolutely have to book here (which I strongly advise against), deal only with Linda. Elizabeth, on the other hand, was an absolutely dreadful person to communicate with, and her attitude and lack of professionalism made an already bad situation even worse. UPDATE: Based on the reply from the vendor once again they do not take accountability for anything, I also have calls, messages and multiple people who heard our conversations, if we want to show documentation, I have A LOT! It would be great if they took responsibility and did better for other clients in the future. Telling me that I am making false remarks and changing the narrative to fit their own benefits, only strengthens everything I mentioned before. At the end of the day I do NOT benefit in any way by speaking the truth about what happened so why would I make "false remarks". Once again they are saying things they had promised in the beginning when I had booked and then never delivered which is why I am frustrated. Take responsibility for saying one thing and doing another, you are a business and you are selling one thing while advertising another. Hopefully they'll see the errors in their way before they ruin someone else's experience.

Just to say, the experience was over all Magical. From the beginning with the communication and…read moreanswering all questions and concerns, to the event outcome. The team went out of their way to ensure every detail i wanted was provided. I was amazed with the decorations, set up and all the attention and service provided. Making me and my family feel taken cared of. Thank you for making your customers Dreams Come TRUE. 15s event 10/11/25

Great company. Fast delivery. No extra conversations. Everything on point. Beautiful balloons…read more Great price. Would like to deal with you again. Thank you!!

Reached out to this business with short notice for a bouquet of balloons to be delivered to a hotel…read moreupon my friend's check-in for a celebratory weekend. This business was very easy to coordinate with and made delivery on their time commitment. They were also easy to communicate with over text or phone, and it was great to see their work on Instagram and Google to select my request. The balloon bouquet looked super cute and my friend loved them! The price was reasonable especially with delivery included. Make sure to request total price including taxes and any fees.

I met my wedding planner at the very venue where I dreamed of getting married. She was there…read morecoordinating another wedding that day, and it was absolutely stunning. I remember thinking, "Who planned this beautiful wedding?" and I knew I had to get her information. From the moment we connected, she was with me through everything. She helped guide me through my constantly changing ideas, kept me focused when I felt overwhelmed, and somehow brought my dream wedding to life -- even more beautifully than I could have imagined. Every vendor she recommended was incredible, and I truly cannot say enough good things about the entire team she put together. Everything flowed so perfectly, and the attention to detail made the whole day feel like a fairytale. It's been four months since our wedding, and our guests are still talking about how magical everything was and how beautiful the entire day looked and felt. I am beyond thankful for her, her hard work, and the unforgettable experience she created for us. I couldn't have asked for a better wedding planner!

Had my wedding here in 2019. Up to this day all my guests still rave about the food at our…read morereception. Every dish was delicious. The team really did everything they could do we could have an unforgettable experience. Thank you to the staff, specially Nelly, who made sure every detail mattered in the planning and execution of the wedding. We couldn't have asked for a better reception. 10/10 would have my wedding here again!

It was a night we will never forget. Harry you are amazing. Thank you for all the months of help…read moreand support and suggestions to make our wedding such a beautiful and special day. You went above and beyond. Everything turned out flawless and wonderful. A big thanks to the entire team at Briza as well. From day one it has been as smooth and straightforward a process as anyone could expect a wedding reception to be. Great food, attentive staff and the drinks kept coming. Thanks again.

Once again PL Party Rentals came thru for our last minute event this past weekend. A family member…read morecontacted another vendor that still had not confirmed delivery nor returned numerous calls. Automatically I contacted Pablo from PL Party Rentals. It was this past Friday, late afternoon, and I needed chairs, tables and bounce house for next day-Saturday 3 pm. Without hesitation, Pablo immediately came thru for our little guys first birthday! The most amazing part was that Pablo and Luis were out of town but regardless, he still came thru for us! Our party was a success thanks to them!!!!

My wife and I needed rental chairs and tables last minute for a Christmas party and couldn't find a…read morecompany to accommodate our needs. We came across PL Party Rentals and we're so grateful that we did! The quality of the chairs and tables were excellent. They were super clean and practically new. They were super affordable and very helpful in delivering the chairs because they didn't fit in our car. They offered to help deliver the rental items right on the spot without hesitation. I highly recommend this company and look forward to using them again in the future. 5/5 stars!

Everything tasted fresh. The empanadas were delicious. My daughters enjoyed the steak. My husband…read morewas talking about coming back. One of my daughters is very picky about what she puts in her mouth but she actually loved and finished the jasmine rice that came with the steak dish. I didn't quite enjoy my salmon and the spinach that I asked for as a side was too oily! I love a restaurant that brings out fresh bread. It was amazing! Our waitress gave us her name but I don't remember. You will hear her talking in the video as she patiently explained the desserts that they had. She was the best.. we are going back tomorrow for brunch.

Open Kitchen is one of those rare finds that immediately makes you feel like a regular, even on…read moreyour first visit. From the moment you walk in, there's a warm, welcoming energy -- part upscale café, part gourmet market, and entirely delightful. The food is nothing short of outstanding. Everything is fresh, thoughtfully prepared, and full of flavor. Whether you're stopping in for a healthy lunch, a cozy dinner, or just grabbing a coffee and pastry, the quality is consistent and always impressive. The menu has something for everyone -- from crisp salads and comforting pastas to standout daily specials that are hard to pass up. The staff is friendly, knowledgeable, and genuinely passionate (starting with Inés - Chef and owner) on what they serve. You can tell there's real care behind every detail, from the curated wine selection to the artisanal groceries lining the shelves. Open Kitchen is more than just a restaurant -- it's a community spot where good food meets good people and friends; which I have been a customer for more than 9 years. A must-visit in Bay Harbor Islands!

Shannon did a fantastic job with the lighting for my Vizcaya wedding. He was extremely helpful in…read moresuggesting which areas needed more lighting and where I can save money. He was quick to respond and worked with my budget and expectations. Highly recommend his services.

We attended a wedding reception at the Penthouse at Riverside Wharf in downtown Miami and had a…read morewonderful time. This is a great event venue mainly for a couple reasons: 1. It has excellent elevated views of the Miami skyline to the east and the Miami River, boats, and the W Flagler St Drawbridge (historical landmark, built in 1938) to the west. I believe the penthouse is located on the 10th floor of a relatively new building. 2. The venue is modern and versatile. The inside spaces (including restrooms) had a clean, updated look. For this event, there were multiple bars and food stations set up both indoors and outdoors. The dance floor was outside. The combination of string lights, rooftop patio decor, and the city skyline was beautiful. There was only one elevator to get everyone up and down, so there was a bottleneck there. They brought in a fire dancer to perform outside on the rooftop, which was really cool.

My friends and I went to The Penthouse at Riverside Wharf this weekend, and what a view!…read more The venue has great views on both sides - it has an urban background with the skyline and the freeway on one side, and an awesome view of The Wharf and waterfront on the other side. There's limited street parking, but there's an adjacent parking lot. I'd recommend using a valet service if you are hosting an event here. I absolutely loved the views here, which is why this place gets 5 stars!