I came to this shop because I previously had my mother's car repaired here and had a good…read moreexperience, so I trusted them with my own vehicle. Unfortunately, my experience this time was extremely disappointing. The first time I picked up my car, there were multiple noticeable issues that made it seem like the work was rushed and not properly inspected. The bumper was not clipped on correctly, the car had not been calibrated, and the door was rattling while driving. I brought the car back a second time to address the rattling, only to be told they were sorry because that part had apparently never been completed. Even after bringing it back, the rattling issue still persisted. On top of that, when I went to add windshield washer fluid, I discovered the reservoir was cracked. This makes it clear the undercarriage of the vehicle was never properly inspected, which is concerning because that was one of the main reasons the car was there in the first place. After having the car inspected elsewhere, I also learned the strut was not installed correctly. At this point, I will not be bringing the car back for a third time. I'm less interested in hearing that my feedback is appreciated and more concerned about the lack of quality control. There clearly needs to be a better system in place to ensure vehicles are properly repaired and inspected before being returned to customers. Based on my experience, this shop may be fine for very minor fixes, but I would not trust them with more significant repairs.

Disappointed Despite Great Customer Service - But Second Repair Was Improved…read more I recently brought my car to Tropical Paint and Body Shop after a rear-end collision. The accident wasn't too severe, but the rear bumper, hatch, and a portion of the quarter panel needed to be replaced. The other driver's insurance suggested a few shops, and I chose Tropical based on decent reviews. Right away, I was impressed with Janet at the front desk. She's professional, friendly, and truly goes above and beyond. She kept me informed, explained everything clearly, and made the process smooth. Her customer service is easily five-star. However, when I picked up my car after 21 days in the shop, I was very disappointed. The quality of the repair work was far from acceptable: The rear glass wasn't properly installed. The defroster didn't work. The hatch and panel gaps were noticeably misaligned. The new taillight was poorly installed. Two bumper parts were mismatched in color. There were visible paint runs and imperfections. The bumper paint didn't match the rest of the car at all. I submitted a detailed list of the issues along with photos and even a PowerPoint presentation. Thankfully, the shop agreed to take the car back and correct the work. When I picked up the car the second time, the difference was clear -- the car looked much better. The gaps were aligned, and the overall finish was significantly improved. There were still a couple of minor imperfections, but after having to return the car once already, I didn't feel comfortable taking it back again. In the end, while I appreciate that they made the effort to fix the problems, this shouldn't have happened in the first place -- especially after having the car for three weeks. I hope they improve their quality control, because customer service alone isn't enough to make up for poor initial workmanship.

My assistant and I recently had to get the bumper of her 2009 SLK55 AMG replaced and painted, and…read moreshe opted for Marlin Motors. This turned out to be an excellent decision. The professionalism and transparency displayed by the team was noteworthy. From the outset, Marlin Motors was forthright about the pricing, which was both fair and competitive. There were no hidden costs or last-minute additions - a refreshing change from some other places we've dealt with.

Excellent work from start to finish, and very quick! They originally said it could take two weeks,…read morebut I took my car in on Monday and it was ready by Friday. The car looks like new, and everyone was very attentive and professional -- from the owner Vydesh- to Cynthia, excellent customer service. I'm extremely satisfied with their service and highly recommend this body shop."

Would never take another job to that place they not only took for ever ,six weeks to be exact and…read moredid not do what supposed to would not recommend

I can't even begin to express my gratitude for the impeccable service, professionalism, and…read morehumanity displayed by the wonderful humans at Collision Center of Miami Dade. It has been a whirlwind since my accident in April , and with limited knowledge of car mechanics and whatnot, everything was always explicitly explained to me in terms I could understand. Communication was exceptional. Dairon and Victor are superb and I would never recommend another business other than them. I'm not sure what Dairon's brother's name is, but he was amazing as well. They went well *above* above and beyond. Truly grateful to these guys for everything they did for me. These are really good people, not just out for a paycheck. I finally got my Jeep back and I couldn't be happier. Highly recommended!

Amazing service, affordable, and very nice people, would recommend for anyone with Mercedes -…read moreDearriba

I am so glad I found Strictly Mercedes. I recently finalized a purchase offer on a beautiful 2019…read moreSL 550 from a dealership in Miami. However, I live in another state! As you can imagine, purchasing a car, without ever having seen the car can create a certain amount of anxiety. I needed a pre-purchase inspection before signing a purchase contract. I needed someone to look this car over with 20/20 vision! After my research , I selected Strictly Mercedes! Am I glad I did! The thoroughness of their inspection gave me the comfort I needed to purchase the car. Jose walked me through the details of his inspection with the utmost detail, as if he were buying the car. Even mentioning the most minor imperfections on the car just wanting to give me the benefit of really knowing what I was getting. As a result of Strictly Mercedes' inspection, I was able to address two findings on the car with the dealership. Without going into detail, the dealership (also a reputable business as I came to understand) corrected the 2 problems to my satisfaction with no hesitation. Based on my experience with Strictly Mercedes I would highly recommend them as a conscientious service provider!

Tl:dr - Mitch and Maggie at the shop are great. They proactively called me every 2-3 days with…read morestatus updates. Highest recommendation. Context: I was rear ended by an absent minded driver. I worked with their insurance company and picked A Auto Tech based on online reviews. They lived up to those reviews and exceeded them. Great communication and customer service.

Dealing with Auto Mechanics and Body Shop companies has been historically a miserable experience…read morefor me and most everyone I know. Never knowing if they are doing the repairs properly and whether or not they are overcharging or taking advantage of you, which is usually the case. For women its even worse. I brought my Car there years ago for an insurance claim on someones recommendation and have also brought it to repair other things over the years (Teenagers!!) I've only had excellent experiences. Mitch is an honest, decent person which very hard to find today in general, much less the auto repair industry. I highly recommend this company.

I took my car after an accident and Rolando was very attentive and professional in repairing my…read morecar. The price was reasonable, the car was ready in three days and the looks great. I definitely recommend.

I've taken two of my vehicles here for repairs, and both experiences have been excellent. Elliot is…read moreincredibly professional, knowledgeable, and genuinely committed to helping get your car issues resolved quickly and honestly. It's also reassuring that the shop stands behind their work with a guarantee. Finding a trustworthy repair shop isn't always easy, but this place has definitely earned my confidence and future business.

The car dionostic was $248 is very high the competition is half the price . Six sparkplugs…read moreand cables $661. The whole bill was outrageous. I have been going there for a long time but no more .

Best experience with any body shop. Don't go anywhere else! Jason and crew are excellent…read more Everything was done when they said it would be and the car looks perfect. Highest recommendation!

Excellent service, great pricing, hood repair looks like brand new. Strongly recommended.read more