I couldn't be happier than I have been with Miami Shine! I have been using them for 6mths. The team that comes to the property I manage are absolutely wonderful, polite, timely and really good! And in this town good housekeepers are impossible to find. Ryan who heads up Miami Shine is wonderful too. Very responsive and accommodating! Highly recommended! read more

So worst experience ever and I was so excited to find a good maid service. I read the reviews posted and thought no way this place could suck but I was so wrong. So I talk to the owner and he seemed polite enough and was able to schedule me right away. We agreed on 2 girls from 12-3 for $139. Which is high for miami maid service but I thought well if there that good its worth it. So 12 o'clock comes and goes no one is here which is the first sign but I figure it's miami we all run late. 12:45 the maid finally shows up. And I say the maid because there was just 1. But I am pretty easy going and don't make a fuss so I just go with it. So the whole reason I was getting the maid service is because my mom is coming to visit and I have two dogs that shed and cause dust so I wanted a deep clean. I made the bed and cleaned around the apt before they came. hoping that they would stick to mainly cleaning the cabinets base boards window seals ext. I had about 5 dishes soaking in hot water but besides that apt is relatively clean. So I show the girl around explain what I need and leave. Knowing the time is running later I come back at 4 and she explains she isn't done yet which I figure I must be getting extra time because it one girl and my apt is getting detailed. But also a problem because I work at 5. I come back at 4:30 kinda in a rush, and she is packed up and ready to go I look around and and notice my fan wasn't cleaned and ask her to clean the fans, there are 3. Come back she is waiting in hall to leave I am in a rush pay her, go inside and noticed she cleaned just one fan. At this point I am irritated I call the owner explain what happened and also questioned why there was just one girl. He explained it must be a miss communication on both parts and they will gladly come back but at this point but I am rushing to goto work. Which originally they should have been out by 3. He offers me a 50 dollar credit for my next vist instead. Then I start to look around and relies I have just been scammed I have no idea what she was doing but the place was barely touched. I informed the owner I won't be needing his services or recommending his business ever. He offers to send another girl but implies it's my fault and there was to much work! !! I never write bad reviews but I am livid I have had bad maid services in miami before this place made them look like supper heros. And I have had one amazing service, and could kick my self for not keeping there number. I will attach some pics so you can see the after. read more

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Cintia did an amazing job!! She was on time and worked fast! The place looked and smelled amazing. I was very pleased with Miami Shine.

If you want extremely responsive, customer-focused service and a spotlessly cleaned home, Miami Shine is the place to go. I dealt with Ryan and Cintia. A dynamic duo. Ryan assisted me with making all arrangements, and Cintia performed the job. In a word: WOW! Not only was my place sparkling clean, but it was also very professionally done, including straightening up before I was having guests. I would very highly recommend Miami Shine. The price was competitive, the customer service was off the charts great, and the payment process was a breeze and completed remotely. I can not recommend Miami Shine enough. I have already recommended MS to a relative and I have scheduled the next appointment for my own apartment. read more

Great job. Had a difficult move and needed to get my new apartment cleaned in the morning before I moved in and then my old apartment after I moved out. Called Miami Shine at the last minute and they arrived on time and fully prepared. Highly recommend this crew. They will work with you to get the job done right! Ronnie G read more

I call Ryan on a last minute project for my daughter's studio apartment move in cleaning. He did everything possible and even went the extra mile for us and was able to accommodate the cleaning on the same day. Something that I really appreciated as I know they are really busy. So Cynthia came over, very polite and respectful lady. We pointed out what exactly we wanted and she got down to business immediately. Were very happy with the results. Very detailed and left my daughter's place sparking shining. Thank you guys!! I definitely recommend Miami Shine and will be using them again in the future. read more

I am so disappointed and feel really ripped off by this service. I paid $250 (which includes a small tip to be polite) for two women to clean my very small (less than 600 sq ft) apartment and balcony. The balcony service itself was $75 and I expected a deep clean as advertised. But, I was left with stains on the floor and streaked furniture outside from them failing to dust the furniture before wiping it down with water. Inside, they missed the following despite advertising a thorough deep clean with steamers on their website: *crumbs and other debris under my sofa cushions *dust and other debris under my bed *dust on both ceiling fan blades *dust on my tv cabinet *finger prints and other dust on my tv *dirt and a spill on my closet floor *dust and debris under my bedroom chest *dirt and stains on my balcony floor *streaky balcony furniture *did not dust/clean my coffee table On top of that one of them cleaned my toilet with my kitchen gloves. AND they used an entire roll of paper towels. For this price I would expect them to bring their own. Also I was booked for three hours and they left early, clearly indicating they had no desire to double check their own work. I had to ask them to clean the sofa and not only did they not do it properly, they claimed they didn't have the right equipment. I provided a few tools to help them including a vacuum and they still didn't do it right. They were going to leave with my sofa covered in dog hair after charging me over $150 for the interior of the smallest unit in my building. They didn't even have to make my bed - I did that part. I called the owner immediately after my inspection of their work to express my dissatisfaction. I also sent a message through the website the following day. No response. I noticed I had to reach out three times to make the appointment originally which should have been a warning sign. I was willing to pay a premium for better service but now I feel let down, ripped off, and worse, I have to clean up behind them to get what they missed. I'm super bummed and would never use or recommend this service to anyone. TOTALLY not worth the extra money. read more

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The pros: 1.Customer service at this company is great. The owner spent a lot of time on the phone with me explaining what they can do. 2. Two people came to clean my apartment. 3. They showed up on time. 4. 1 spoke English and cleaned very well. 5. They have this steam cleaning gun which is supposed to sanitize my kitchen cabinet doors. 6. Easy paypal system The cons: 1. I had to make sure they had parking; even moving my own car to make space for them in my building. Otherwise, I was told, they may not ever come back. 2. 2 people came to clean my apartment. The 2nd spoke no English, did not do a good job cleaning, broke an item and said nothing. He did not seem to understand the instructions of his partner. When I asked it it was his first day, she replied "No, he just doesn't see very well, so I have to go over everything he does" 3. This an overpriced service. I chose it because I was under the impression that they were more thorough and reliable than the others. It would have been worth the price if this was the case. Sadly it wasn't. read more

After reading all of the glowing reviews from yelp, I was really excited to schedule my appointment with Miami Shine. Overall, I would highly recommend that folks to take the glowing reviews with *a bit* more skepticism. Yes, as others noted, it was hard to get a hold of someone to schedule an actual appointment -- it took a couple of back and forth messages to get one in the books. And second, the cleaning they've done is average, particularly for how much it cost. So overall, do they do a good job -- yep; but is it worth the extra money that you paid for (i.e., value) -- no. read more

I recently returned home after months away and had an abysmal task ahead of me with only days to get it done before I set off again. After a little phone tag I was able to reach Alan who promptly set me up for an appt, and gave me a full brief on what I could expect. What they did was phenomenal! I had been nervous about unfulfilled expectations but by the time they left, I was hugs and gratitude! (I may have scared her with the hug but I couldn't help myself) In the city that I love, I've found in short supply people who can come in and deliver. They did and I am so appreciative. I will be using Miami Shine again. Ps. You may not reach them on the first try, but don't give up. They're worth it. read more

Came down for my usual visit to see my friend down in Miami -- i know i know, maybe i should go other places but wouldn't you come down down all the time if you had a free fancy condo to stay at while you're down there? Anyways, every time I came down she'd hire a cleaner and they'd be SO disappointing that they were pretty much dismissed after a few tries. She was just about to give up on cleaners when she gave it one last try and it just so happened to be Miami Shine Cleaners. Wow, we were FINALLY satisfied. If you were to ever meet my friend, you'd know that she is quite a hurricane with things EVERYWHERE - so there was much to clean. They are quite the meticulous one - everything sanitized, organized... whatever other word you want to that pertaines to cleaning. . I really felt like I was in a display condo bc it was so perfect. Because of their great service and low cost... I was able to enjoy my vacay in a nice, dust free, and sterilized place. yay! If only they'd expand to Philadelphia... (hint hint) read more

I highly recommend Miami Shine Cleaners. Thank goodness for Yelp because this is how I came across this cleaning service! Pros: Professionalism - I spoke with Ryan, the owner of the company, to schedule the first service. He was very professional and explained what Miami Shine Cleaners offers in clear detail. I came away from the conversation knowing exactly what to expect. Pricing - Prices are very reasonable. Attitude - Everyone that I have ever spoken to from Miami Shine Cleaners (both administrative staff and cleaning team) has always been super friendly and polite. Responsive - Miami Shine Cleaners has always responded to my inquiries via email or telephone promptly. I have yet to have to follow up with them on anything because I have always received a response to an inquiry within 1-2 days. Service - The cleaning team did a thorough job on the first visit. My condo was spic and span. They even managed to clean some challenging areas that I've had trouble with in the past without my even asking! I was so impressed that I signed up to receive regular service. (Ivy is awesome!) They exceeded my expectations. Communication: Miami Shine Cleaners is a very easy and hassle-free company to work with. Communication with both Ryan and the cleaning team has always been great, which in my experience is hard to find in Miami! The cleaning team will even ask if there is anything additional you would like done before they leave. Cons: I haven't come across any yet. read more

Ryan is very responsive - calls you back immediately if you don't get him directly and always tries to accommodate your needs. The cLeaning service itself is great. Spotless, efficient, and trust worthy. cleaning products they use have a nice smell to them. What more could you ask - read more

100% Recommended! Excellent service from the moment you contact them until the work is done! The cleaning lady came right on time, which is gold here in Miami, in deed, she called me 30min before and she was right on time with all their products. Miami Shine Cleaners goes beyond the basic and put real effort in doing it right, the bathroom & kitchen exceeded our expectations. My wife and I (specially my wife) are very satisfied with Miami Shine Cleaners, these guys are the real deal! 100% recommended! read more

Broke our appointment for getting my house cleaned upon move out. Had to do it myself. They told me other appointment was taking up their whole day but how is that my problem? They put me at risk of not getting my deposit back. They did offer a voucher for future use but I was really disappointed. On the upside I saved like $150 doing it myself... I just needed some bleach and a magic eraser and it looked f... amazing read more

Once again Ryan and his team exceeded my expectations. My clients home looks great and he also did a great job on the floor to ceiling windows. Everything looks amazing! Thanks Ryan :) read more

Miami Shine Cleaners - Sparkling clean windows! - Home Cleaning Near Me - Miami Beach, Florida

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I had a great experience with Miami Shine, I actually found them on Yelp. I ordered the spring cleaning when I had just moved in to my new condo and the service was above and beyond. I went to work and left the keys to the condo at the reception and by the time I got back everything was done to perfection. I also enjoy that I could send them a SMS message with any question or special request since I am very busy and do not always want to hop on a call every time I have something to say. The customer service was awesome. I recommend Miami Shine and also Danielle did a great job! read more

This place gets a five star review from my home. The manager, Ryan, was friendly and helpful. We had two people come to our home. They arrived on time and went right to work. They were very professional and thorough. My house is clean and my floors are sparkling. Great job! Highly recommended. read more

Miami Shine Cleaners - Clean floors - Home Cleaning Near Me - Miami Beach, Florida

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I was worried I'd see the typical "miami" level of service here, but I was wrong. The owner himself came and did an amazing job on my 2 bed 2 bath condo in the Viceroy. I was moving out, and it looked better than when I moved in. at $150 he put in several hours of work and the kitchen and bathrooms really showed it. The landlord said it looked great and didn't hold any of the deposit. They tossed out all our old food and brought their own supplies. They did show up a little later than I planned, but they did give a window and they were done with time to spare. We are using them again at our new apt after move in and once a month. Thanks Miami Shine. read more

Terrible. I contacted this company last week because I needed someone to do a DEEP CLEANING in my new condo before moving in. I called them and they sold me a $150 service that included the cleaning of cabinets and appliances (dishwasher, oven, fridge, washing machine, dryer and microwave) and now that I've finally moved in and want to use those items I find out how dirty they are. THEY DID NOTHING in those but of course they charged me 50$ extra to clean them. I won't recommend to hire them . I'll attach picture to show what I mean. read more

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Friendly, fast and super clean! Moving to a new place is a stressful time. Let MSC take care of the cleaning part for you!! read more

Miami Shine Cleaners - After. You don't want to see the before picture! - Home Cleaning Near Me - Miami Beach, Florida

wow! After today's experience, i really wanted to write a review to let people know the kind of service you get from the guys at Miami Shine. I am a very busy guy, so I used to have a couple of different ladies that came to clean and I never felt I could trust them with my things or with my apartment being clean the way i like it. It's hard to find good service in Miami! A friend of mine recommended Miami Shine Cleaners to me, since they did a great job at his business. So I made an appointment with them and gave them a shot. They do a great job cleaning. Period. Very professional, on time, priced appropriately for the quality and consistency of service. These guys clean my apartment every other week. I love the fact that they use all natural cleaners and no crazy chemicals. I am very sensitive to chemical smells and these guys make sure that my place is clean and with a bit of a different aromatherapy every time i come home. They always gave me awesome service, that is why I stayed with them. They even have a copy of my key, so they can come clean when I am not here. Now, today i was changing the water on my 100 gallon fish tank and one of the hoses in the pump broke sending about 50 gallons of water all over my bamboo wood floor!!! I was panicking! My girlfriend had the idea to call these guys, maybe they would know how to save the floor. Turned out that the owner of Miami Shine lives really close by and he showed up personally in 10 minutes!!! I couldn't believe it. He helped me pick up all the water, saving me from having to replace $2000 worth of flooring. He even left the floor super clean and smelling fresh!!! These guys really care about their clients, no matter how big or small. If you want your house or business clean, CALL THEM! ask for Ryan, he is the nicest guy and he will take care of you. read more

Miaimi is a stunning place to live but can be a difficult place to find people to show up and work. Miami Shine has been fantastic about doing just that. They have shown up and done a great job of cleaning my apartment. They are polite, efficient and if I ask for someting done another way, they are happy to acomodate me. I am pleased so far! Ryan does a lovely job of scheduling and keeping on top of his people. read more

An excellent company. You can tell they truly care about their customers. If you're looking for a cleaner to go above and beyond and exceed your expectations then look no further. I've used their services on several occasions and always received A+ customer service, and they always show up on time and get it down promptly. Your space will look immaculate after wards. One of the other reviewers said she couldn't help but give her cleaner a hug after wards--that's no joke. Don't waste your time anywhere else. read more

This is my second time using Miami Shine Cleaners and they've done another amazing job. I only wish I could have them come in every week.

They are amazing! My house has never been so clean! There is nothing like walking into your house after a hard days work and you are welcomed with sent of a freshly cleaned, impecable home! I have tried many other companies and would only recommend this company to the highest degree. Cintia is exceptional and Ryan the manager is very accommodating and professional. read more

Oh yelp, you have failed me again. PROS: -Ryan returned my call right away and after hearing about my need for a deep deep cleaning and carpet shampooing for a 2/2 home he hooked me up with a company he works with called SuperDry carpet cleaning right away and scheduled our deep cleaning ("Spring cleaning" they call it) a couple of days later to have time for the carpet to dry after the shampooing. I am including the carpet company information because these are likely the folks you will encounter with a service from Miami Shine. **notice how this is the ONLY pro** CONS: **carpet shampooing part of the review** -Super Dry carpet cleaning came 2 hours later than the window of time I was given WITHOUT a notification. I had to keep calling and asking for updates. -A young guy finally arrived and was very nice. He proceeded to clean the easy parts of the carpet around the bed and none of the tighter areas around the furniture. -I asked how much the 2 bedrooms of carpet cleaning would cost and he said "oh no one told you a price?" he called his manager I suppose who then spoke with me and said it would be $150 for both rooms (even though he hadn't seen how small they were and the young man only cleaned around the beds). I think he heard me gasp and then knocked it down to $140! HOW GENEROUS. At this point I had wasted my whole day waiting for this carpet guy and was just happy it was over. -When asking this guy who to make the check out to he spelled out the name "Super Dry" and as it was being written said "no no wait, write it to Tal Zamir" it was the name of someone, maybe the manager (?). This was super sketch. **house cleaning part of the review** -Again, the young girl cleaning the house arrived 45 minutes after the window of time provided, BUT at least she called at some point inside the window to say she was running late. -When discussing the 2/2 house over the phone Ryan quoted a price of $200 but said the cleaner would provide an estimate when they arrived. I asked the young girl about it and she said it sounded fine and would call her manager to ask again (?). -"Spring Cleaning" or deep cleaning, apparently means wiping down the front of everything and not the sides or back. I was going to post photos but then decided to just clean it myself. -She even asked if there was anything she missed and I told her the top of some cabinets (eye-level) had a thick layer of dust all along it and she said she would get it, but she didn't. -All of the shelves and items on shelves are as dusty as they were prior to the "deep cleaning" arrival along with the sides and backs of all electronics and items on furniture tops including kitchen appliances. -The floors were only mopped with water and floors and rugs look clean in the middle part but grimy and dusty on all the parts where the floor/rug meet the walls and furniture. I feel really bad because she was a very nice girl and stayed even later than the 3 hours she was supposed to. I don't want this review to hurt her in any way but I just can't believe what high marks this company has on yelp. This was definitely not a 3, 4, or 5 star experience. P.S. I am a real yelper, I don't write reviews to help my friends' businesses or hurt businesses because they are competition. read more

Funny that the one star review I wrote for this company "didn't make the cut" and is in the filtered reviews. Think twice before booking Miami Shine Cleaners to clean your home. I was disappointed and still am, as there was never an attempt to apologize for their poor customer service and unsatisfactory job done at my home. read more

Ryan is very quick to call or text. He makes scheduling very easy. Cintia and her partner were fantastic on their first visit to my apartment. I don't think my oven was ever as clean as the day they were there. I have already scheduled my next appointment with Miami Shine and I plan to quit cleaning for good! I never thought someone could be as meticulous as I was...until I experienced Miami Shine. read more

This outfit does not deserve even one star...they deserve a minus rating or NO STAR. I hired them and paid them $140 for an in/out cleaning service for my son who is moving out of his apartment. I just arrived today to help him move his stuff. They DID NOT DO any dusting, or vacuuming...they did not clean the refrigerator, the top of the stove was marginally cleaned, so was the toilet and bathroom. To be honest with you I am not sure what they did. Unfortunately my son did not hold them to the task, but this is beside the point. Lesson learned. If I had time I would go and visit their location and give them a piece of my mind. DO NOT USE THIS SERVICE read more

We've had Miami Shine come to our condo two times now and they have been great. They were very nice and went above and beyond our expectations. They even organized underneath my kitchen sink. The payment over paypal was really convenient, as well. Ryan, the owner, was very attentive and made sure that I was satisfied with the cleaning. We have already contacted them again for another cleaning. read more

Miami Shine brought my carpet back from the dead! My beloved cat suffers from acid reflux and her spewage is not only unpleasant to clean up, but it is also really difficult to get out of the carpet (even with the best-reviewed carpet sprays from Amazon). The carpet was not looking good and I was pretty sure my security deposit would be going toward new carpet for the condo upon moving out. Fortunately, Miami Shine came to the rescue. For a nominal fee, the carpets look even better than they did when I moved in. Scheduling the appointment was seamless and the carpet cleaner was professional. In all, I couldn't ask for much more. I will be a repeat customer and I recommend Miami Shine without any reservation! read more

This is actually the 2nd time I use Miami Shine's service, and I believe I'm sticking with them. It's been really hard finding a cleaning service with some real results in Miami. My few experiences prior to this have left me disappointed with the lack of attention to detail (and that's really what it's all about at the end of the day)! These ladies did an absolutely phenomenal job. Very meticulous, I had to say nothing, and they dug into everything I expected and more. Their division of labour was great, they had a plan for how to go about cleaning my 1 bed apartment, and they did it in just under 3 hours- fast and efficient. One thing I do really appreciate about Miami shine's service is they come fully equipped with everything. You need provide nothing at all. They have their own vacuum, sanitizer machine, mops, fresh rags (I've actually had other cleaner services in Miami in the past come with used rags =/ eww) These guys even provide your bins with their own trash bags. So its totally worth the extra dollars minus the headache! my place is left spotless and fresh smelling. OH, did I mention they even arrived with flowers!!? Lovely, yes, I'll definitely be using Miami Shine's service again! read more

Such a great service!! The Miami Shine team showed up at my house and immediately got to work. I was so impressed with all of the details they were able to get to. Especially the window sills and all of the surfaces in my entire home. The service was fantastic, I got a heads up text 30 mins before the team arrived and they were right on time. If you can't afford the monthly cleaning I would still definitely recommend contacting Miami Shine for those special occasions. I had the team come in right before my parents came to visit in the weekend and they were super impressed! read more

What a fantastic service from start to finish! 1-I sent a request for cleaning online, and received a follow up email the same business day that confirmed by appointment 2- Cleaning crew called when they were on their way and showed up right on time 3- Highly professional--took me through the package I booked (spring cleaning) and the cost breakdown, what they could do, etc. Asked for a tour of my house so that they could see what I wanted them to focus on--very attentive! 4- Cleaning thoroughly for 3 hours. My house is gorgeous! 5- Explained to me other offers from the company, particularly the housekeeping service--I'll definitely be signing up for this regular cleaning! Mimi and Ivy were my cleaning team and they were excellent. One thing to be aware of is that the company only accepts cash or paypal, so be prepared with your computer on hand to send the payment. Best cleaning service I have found in Miami! read more

I'm a full time student that lives in Brickell and I have a huge place that was in dire need of cleaning. I found Miami Shine on yelp and called them right away. Ryan and his crew were nice enough to book me for the next day! They left my place spotless, dust free! They did an amazing job, very detailed! Miami Shine is definitely trustworthy, I was very pleased..I'll be calling them again! read more

VERY IMPRESSIVE!! I just moved into a condo/hotel and had not totally finished organizing everything that I had unpacked. In addition, my white marble floors were a mess with the mover's footprints everywhere, and random pieces of paper and tape strewn about. The Miami Shine team came early in the morning, right before I had to run to work. I rattled off a list of things I thought needed to be done and ran out the door. When I walked in that night from a long day at the office, I could not have been any happier with the magic that they worked. The house smelt great and looked spotless!! Everything from organizing my soaps and bottles, to folding all of my linens, towels, and they even folded the corners of my toilet paper like they do in fancy hotels! I highly recommend Miami Shine cleaning services. Even if you just treat your self once a month, it is worth it. They were on time, professional, trustworthy, spoke English, took direction well, and paid attention to the small details. I love when people in the service industry go the extra mile without being asked. Being in the customer service/ client relations industry myself, I find it to be such a rare thing to get that kind of service in return, especially in South Florida nowadays... Miami Shine uses only all natural cleaning products which is a major bonus to me. The house smelt great for days after they left. read more

Once again I am overwhelmed by Ryan's and his team's FANTASTIC work!!! I needed a lot of help getting ready for my walk-through with the landlord before I moved out. Miami Shine did an AMAZING job and, needless to say, I got my full deposit back. The steam cleaning is PERFECT for deep cleaning grout, tile and marble. And their consistent attention to detail made my fridge, microwave, oven and cabinets look BETTER than when I moved in. They also have very reasonable prices so it's totally worthwhile to let them do a professional job so I don't have to take a day off work to do a crappy job or buy cleaning chemicals which would sit under my sink forever. read more

I've been in the south Florida area for 2 years now using different cleaning services, haven't found the right cleaning service that I feel comfortable with that I trust who does a specular job at the same time. Until I called Miami Shine! From the moment I spoke with the owner on phone to set my appt till the moment the cleaning ladies finished the job. I am happy customer and would like to thank Miami shine for making feel like family. I recommend using Miami shine for any cleaning service needs. read more

I would love to give Miami Shine 5 stars. The first time they came they did the best job of any cleaning service we ever tried. They were nice, worked thoroughly, and even brought flowers! But when we tried to have them back, things got sketchy. First my husband called and spoke with them, and they said they'd call back to schedule. They never called, so he called back to follow up and left a message. Nothing. So I called - TWICE - and referenced the great job they did for us before. Still nothing! It's a shame because we thought they were different from the other unreliable services that plague the Miami area. read more