I first met Jerry's team hosting an Open House event a few months ago in the heart of the San…read moreGabriel Valley area. At the time I was getting ready to sell my house close by, so I wanted to see how the market was. The Open House experience was superb. I followed the house on Redfin and just a few days later the house became Under Contract, and then it was sold at a very good price. When it came to my time, I called Jerry up. He came fully prepared with everything. He provided me full market research, analysis, selling strategy, listing preparations, city compliance/clearance, and a full marketing plan. Everything was well-thought out. Right after the listing, Jerry hosted an Open House event. We received a number of very good offers. Jerry was excellent in the offer selection and the negotiation with buyers. Within just a month, the sale was successfully closed with a very good price. Jerry is sharp, driven, knowledgeable, and transparent. I'd highly recommend Jerry to anyone who needs expert help in Real Estate. He has everything that you need.

Jerry was cheerful, easy to talk to, and offered a competitive rate right from the start without us…read morehaving to negotiate. He was also generous in connecting us with trusted vendors before we even signed a listing agreement, which gave us the flexibility to decide whether to sell or rent during a slower market. His marketing package was comprehensive, including a professional website, aerials, videos, 2D and 3D floor plans, bilingual marketing materials, and even included professional cleaning. Everything was coordinated in a timely manner to prepare for Coming Soon, Listing, and Open House weekend. Jerry also hired wonderful people. Mandy, his marketing assistant, was friendly and incredibly easy to work with. She had a great eye for showcasing our home and was speedy and attentive with all the detailed edits on the website, descriptions, photos, and flyers. Photographer Michael captured the house beautifully with a variety of angles and brilliant lighting, and Justina went above and beyond in cleaning the house, windows, and garage. In addition to his team, it's obvious that Jerry has solid working relationships with his recommended vendors. Everyone gave the impression that they would treat Jerry's clients well with proper attention, fair pricing, and diligent work to present our home well. Yumi created a thoughtful mood board that helped us visualize how the staging would look. She was generous in sharing design advice and honest about what would and wouldn't work, even for areas we planned to decorate ourselves. Mr. Zhuo rearranged his schedule to make sure everything was finished in time and done in a quality manner knowing Jerry's professional standards. He was very responsive, humble, detail-oriented, and knowledgeable. All the preparations paid off when multiple offers came in. Jerry walked us through multiple strategies, shared his recommendations, and was flexible in going with what we were most comfortable with. Near the finish line, Jerry took the initiative to come up with a solution that got buy-in from all parties and sealed the deal before the weekend. We greatly appreciate him for that! Jerry's support went beyond what's expected of a real estate agent. Throughout the process, he helped check on our house and even brought quality food to feed our neighborhood cat. We are truly grateful for that, especially knowing how busy he was. It speaks to Jerry's kind character, which makes him even more nice to work with.

There are so many amazing things I could say about Eva and her team. Starting from how organized,…read morepolite, and professional everyone was, to the success we had selling our home, receiving eight offers in under a week. But what stood out most to me is Eva herself. She's warm and friendly, yet always honest -- sometimes even bluntly so -- which is incredibly refreshing. Selling a home is a big deal, and I didn't want a realtor who was all rainbows and butterflies about it. I wanted someone who would tell me exactly what's going on, guide us through both the easy and the hard parts, and offer advice we could always trust. We had an incredible experience selling our home with Eva. Her straightforwardness and steely confidence made all the difference, and we're so thankful.

Before Eva, we retained a different well-known realtor to sell our house in Pasadena. It didn't go…read morewell, so we pivoted and gave Eva a shot. The difference was night and day. Eva was fully invested in our success and felt like a true partner. The advice she gave was well thought out and far more strategic. Communication was constant and thorough. Two weeks after Eva put our house back on the market, we accepted an offer at a price that hadn't seemed achievable before we hired her. A few issues came up with the buyer during escrow, but Eva was on top of it. She didn't let anything slide and didn't hesitate to fight for us. She fiercely protected our bottom line and wasn't afraid to push back hard when something threatened it. Obviously, we're beyond pleased with Eva and deeply grateful for her help. She's not out to just make a sale. She's interested in truly helping you, and that's a special thing.

Grace helped my husband and I sell our home of 11 years then worked with us an additional year to…read morehelp us find our next home. I "found her" right here on Yelp! And I'm so glad we hit it off right away. Her expertise, taste and experience was crucial in helping us sell our home (closed in a month & over asking). Then we became buyers; she was patient with us the entire process, answered many frantic text messages filled with questions, crazy ideas and doubts. We trusted her the entire way, which meant we could rest easy during escrow. We have finally closed and are so excited about our new chapter. Grace may be excited to finally be rid of us after 1-year with us, but we will miss her! Thank you Grace!

Grace was amazing to work with on both buying our new home and selling our previous one. From the…read morebeginning, it was clear how knowledgeable she is and how well she knows the San Gabriel Valley neighborhoods. Her insight and guidance were so helpful in narrowing down the right area and finding a home that truly felt like the right fit for us. Throughout the entire process, Grace was professional, thoughtful, and incredibly supportive. She gave us solid advice at every stage and made what could have been a very stressful experience feel much more manageable. She's also a strong negotiator and always made us feel like she was looking out for our best interests. Would absolutely recommend Grace to anyone buying or selling in the San Gabriel Valley.

I was referred to Alex when a friend sold their home with her and had a fantastic experience. In…read moreshort, we also had a fantastic experience selling our home! She's easy to work with and highly collaborative. She has a great support system around her which enables her to accommodate our circumstances (contractors, staging, escrow, etc). She laid out the proposal from start to finish and it's really impressive how on point it was. Where she really shines is her attention to detail from an interior design perspective to ensure your home draws the maximum amount of attention and opportunities. Throughout she was hands-on with checking in on the property, inspections, and giving me the rundown of each open house session. If you're looking to optimize your home buying or selling experience, I would highly recommend Alex. She has competitive commissions and it's definitely money well spent.

As a first-time homebuyer, I had a million questions (and a lot of emotions) throughout the…read moreprocess, and Alex was truly incredible every step of the way. She was patient, kind, and always available, answering my emails and texts late at night and early in the morning without hesitation. What I appreciated most was her honesty and transparency. She explained the offering process in detail, walked me thru all the paperwork and made sure I understood everything, and I always felt like she had my best interests at heart. She wasn't just my realtor, she honestly felt like my therapist at times lol, and helped me stay grounded when the emotional ups and downs of the search got overwhelming. I can't imagine going through this experience without her, and I would wholeheartedly recommend Alex to anyone looking to buy a home, especially first-time buyers who need someone they can truly trust!

Mike and the Chou team was great to work with. They are friendly, thorough and very diligent with…read moretheir work. We love how organized they are with the entire process. My client couldn't be happier with a speedy and Smooth Process with them. Thank you Chou team for giving my client this opportunity to be a first time home buyer.

I had an exceptional experience and professional service in working with Mike Chou to sell my home…read morein Alhambra and here is why you should work with him, too! So, I actually found Mike through ChatGPT when I searched for top agents in the area, Mike came up first. After reading his reviews, I reached out, and from that very first call, he was exactly who he said he was: professional, kind, knowledgeable, and easy to talk to. I had interviewed a few other agents, but knew Mike was the right person to work with based on his track record and his kind demeanor. Selling my first home was bittersweet, but Mike made the process feel steady and manageable. His communication is honestly next level, always responsive, proactive, and patient, especially when walking me through paperwork and answering my (many) questions. Even coming from a commercial real estate background, I can say residential is a different world, and Mike handled it all with ease. Mike is a great agent, someone you trust, and someone you want in your circle. He is 100% authentic and sincere. I highly recommend him, you will not regret working with Mike.

When you go to the dictionary and look up "professional" or "capable" or "effective," you'll see…read morethose definitions. What else would you expect? It's a dictionary, that's what it's there for. But along with the definitions of those specific words, you also will see a reference to Kenya Reeves-Costa. Believe it or not, that is a shortened version of her name, as her full name is "Kenya Teresa Sarah Francine "Francy" Keller-Reeves-Costa" but that's too long to fit on a business card. And perhaps that reference in those definitions would hav been hand-written in, but no less accurate. Jokes aside, Kenya is a consummate professional with a crack team at her side: she's diligent, excellent at follow-up, a proactive advocate for her clients and a solid negotiator. You couldn't be in better hands, unless they were the Lord's. Or Galactus'. OK, maybe not Galactus', but the Lord's or...some other...giant person. Ant Man? He gets big sometimes, right? I think I saw that in a movie. Forgive me, I'm meandering because I've been drinking. It's just water, but still...phew: strong stuff. Anyway, highly recommend!

Relationships are key, integrity matters and your gut is probably right! These are three of the big…read morelessons that were reinforced through our time working with Kenya. It has been a few months since we moved into our new home. I wanted to let the whirlwind of the home search and purchase process cool off a little bit before writing this review. I love our new home and our neighborhood and Kenya played critical role in helping us get here.. She took the time to show us enough properties to get a solid sense of what we were looking for and the things that were important to us. She also threw a couple of houses in the mix which helped us zero in on what we didn't want lol. Once we did find the house that we were very excited about, Kenya walked us through the process of making an offer, getting inspections, negotiating etc. Unfortunately the seller's agent proved not to be operating in good faith and we had to withdraw the offer. Kenya quickly pivoted and was able to use a connection she made earlier to get us access to another home in the neighborhood before it was even listed. In the end, the second home was a much better fit for us. It was a much better experience working with the second agent and sellers and the timing worked out well. This is my first time buying a home and Kenya and her team made a very stressful few months as pleasant as possible. I'm grateful to have had her on our team!

I was a tenant at one of the properties Jeremy managed. Jeremy and his team went above and beyond…read moreour expectations during our time at the rental. We've rented throughout LA for the last 12 years and have experienced all types of management, from working directly with the owners to large property mgmt companies, and Jeremy has provided the best experience thus far. Every and any service issue was met with a prompt response and quick resolution. As a family with a small child, attentiveness and communication are things we value as tenants when it comes to things that need to be addressed. We never had issue with not getting a response and were always updated and aware of progress. It was such a pleasure to have Jeremy as our property management and would highly recommend.

Never called me back , maybe he's to busy but I'm a client, so is better to find another agent!!read more

My husband and I recently met Laura at an open house in Sierra Madre. We had been to many open…read morehouses in the area due to our search for a home with a range of experiences from not greeting us or talking to us at all to being totally friendly and answering our questions, but not being able to answer because they weren't the actual listing agent and didn't know much about the property and everything in between. However, something was very obviously and immediately different about Laura that we hadn't seen. You can tell that she really loves what she does and is passionate about the process. I was impressed by her compassion towards us, her care and attention to the property and her sellers and even having an extra event and inviting the neighbors. Who does that? Anyone would be lucky to work with her and I would definitely recommend her.

The Berns team was a dream to work with on our condo sale. From the very start, Jason and Laura…read moreBerns immediately stood out to us for their professionalism, responsiveness, and well thought out plan about how they would sell our property. They also reacted to us touring them around our unit in real time, and I felt more confident as they were honest with what they would do or change from the outset, rather than saying what they thought I might want to hear. They have deep expertise, selling over 100 properties a year, so they have a very good beat on the current market and what works to sell your home to meet your goals (in our case, we hoped to reach a certain price quickly because we already had plans to move out). The team is deep and goes beyond just Jason and Laura. They have several other team members that specialize in different services, as well. We interacted with Alex and Mike who helped us ready our property for the open houses, and were always available to answer questions. If you wish, they will also put together a "transformation contract" where they will pay up front for work to be done to the property (e.g., painting, handyman jobs, staging) and then will take their payment out of escrow after the property sells. Also, the team does not take any percentage of those quotes - all the money goes to the contractors. To me, this not only reflected their confidence in their ability to sell the property, but also was just genuinely helpful from a cash flow perspective, while also supporting local contractors. We went this route, and it was quite amazing, as they managed everything from scheduling, to letting people in the house, payment, etc. It was a seamless process. Then when once we got an offer, their transaction manager, Alma, was super helpful in answering all of our questions about the closing process. I was initially a little concerned after we signed to work with them and I saw all the other properties they were currently selling as pretty much all of them were substantially more expensive than our property as they were luxury single family homes. In other words, I was worried we could be seen as lower priority because we wouldn't make them nearly as much money as sales of these other properties. However, not once during the entire process did I feel that way in practice. Our questions and concerns were always responded to immediately, and above and beyond what I expected. I had a fair bit of anxiety during the process as it was the first time we had sold a property, but Laura was there to sooth my anxieties and help me through every stage of the process. Jason, Laura and the entire team are not only pros, but just great and kind people. I cannot think of any feedback I would provide in a constructive manner as we were very happy, well informed throughout the whole process and ended up with a result we were very happy with. I would absolutely work with the Berns team again and recommend them whole heartedly.

Solid neighbor. Expert in the older Craftsman style homes and starter homes. He knows potential…read morebargins and the 'dream homes'. He advised myself and investor friend. His children all went to South Pasadena schools. His wife is a teacher. Many real estate signs from different agents in the area, Derek is the only one I know lives at the hub of South Pasadena every day. Talk to him. No high pressure. He knows all the surrounding areas.

I hired Derek Vaughan to manage my South Pasadena property this summer while I was abroad. I had…read morethree different tenants plus electrical and sewage problems plus the raging Corona pandemic all going on at once. Somehow Derek was able to continuously handle this complicated situation so I could avoid losing income or having my home fall apart. One of my tenants who was having a hard time finding/buying a home in South Pasadena is now working with Derek because of his knowledge of the community and real estate trends. Derek goes the extra mile and has proven himself indispensable!

It's been a true pleasure working with Joan for our real estate needs. She is…read moreexceptional--knowledgeable, caring, professional, and genuinely committed to making the entire process as smooth and stress-free as possible. From the very beginning, Joan took the time to explain everything clearly, answer all of our questions, and provide thoughtful guidance on what would work best for us when selling our home. We always felt that she had our best interests in mind and never felt pressured to make a decision. What really stood out was how attentive and communicative she was throughout the entire process. She was always available whenever we needed help, and her weekly updates kept us informed of our progress and made sure we always knew what was happening next. Her responsiveness, attention to detail, and willingness to go above and beyond gave us tremendous peace of mind. We felt truly taken care of from start to finish, and we couldn't have asked for a better person to guide us through such an important transaction. I would wholeheartedly recommend Joan to anyone looking to buy or sell a home. She is an absolute pleasure to work with and an outstanding real estate professional!

I recommend Joan without reservation. Joan made our home purchase experience seamless from start to…read morefinish. She is clear, knowledgeable, a warm and comprehensive communicator, and excellent at understanding and exceeding customer needs. We really enjoyed working with her and recommend her to everyone we know.