The doctor's and nurses are great! However, we need to work on the customer service for the front…read moreend ladies. I was having problems with transferring a referral and instead of trying to help, every time I called they developed a attitude and said rudely "I don't know what to tell you, we don't have it." Absolutely unprofessional. I have no clue if it was because I am 19 years old, but they did not talk to me as an adult. I needed this appointment to check on my baby who I haven't seen since I was 7 weeks pregnant, and I am currently almost 16 weeks. I just wanted some help with making sure my baby was doing okay, and they did not succeed in helping a panicking mama!

I was 18 with an ovarian cyst. The doctors in Abilene misled me and treated me like I was…read moreoveracting and told me I didn't have to worry it would go away. 5 years it didn't and through this time. I sought help from all doctors and GYNO with no avail. I was so close to giving up seeking treatment, till I was referred to this clinic. The ladies were the sweetest people ever I was terrified after driving 1.5 hours away, and they treated me like I mattered like a human. One month later my surgery was scheduled. Yesterday, I had my surgery. The Dr was extremely informative and from past X-rays was prepared to go in and do what was needed. During surgery plans had changed due to the findings and Dr.Stewart did everything and more so easily, so quickly for my health benefit as an individual. This changed my life. So much pain I lived with gone. For the first time in years I'm looking forward to my health. Thank you.

I have 3 kids and one on the way. I knew I wanted Dr. Nicole Bullock as my OBGYN. She was my Dr…read more through my 2nd pregnancy. My experience with her was wonderful. She is very caring and informative. She did her best to deliver my baby just as I wished. This was my best pregnancy and delivery I have had. I was hoping to have her again but unfortunately she is no longer near me. I was so sad to hear this. I just want to leave a review for someone who is searing for a caring, patient, informative OBGYN. Maybe she is in your area. If so don't hesitate to see if she is taking patience so you can be hers. She is absolutely the best. She will care for you, your baby, and your needs like no other.

Dr. Bullock is amazing! I came to Abilene for a visit over Memorial Day. I was 14 weeks pregnant…read moreand got really sick. So I ended up stuck needing a OB. Called 7 offices that would not take me as a patient even though I have insurance(all in my network). Had to go to the E.R. after 2 days and it happened that she was on call. I explained to her my situation, she said "hmm I'll take you." I had a very rough pregnancy, she listened to all of my concerns, figured out in collaboration with me and her colleagues, and is super cool to boot! I would highly recommend her to any expectant mothers!

Dr. Rishi is the BEST doctor. She is super professional. She is thorough. The exam was painless…read moreand quick. I didn't have to wait very long before the appt. 5 stars.

Rude, brisk, rushed. Didn't stay long enough to fully listen to my concerns, and brushed off the…read moreconcerns I did manage to mention in the short time she was seeing me. Refused to talk to me about treatment options. Spent most of the three minutes she was in the room with me to comment that it was good that I wasn't overweight, because so many of her patients were. My weight had no direct bearing on my concerns, so this was basically time wasted.

I would not recommend this provider if you value your time. I waited 2 months to see her for my…read moreinitial appointment because she was one of the only providers in Abilene recommended by the National Menopause Society. I read some negative reviews online but was willing to take a chance if it guaranteed I would be treated by a provider knowledgable in menopause and HRT. Her office requests newly established patients arrive 30 minutes prior to the visit. I respected her policy and arrived 30 minutes early. With this policy in place, I assumed that she valued timeliness and that she would be on time for my visit. I ended up waiting one hour and 45 minutes for my visit. When she finally arrived, my visit lasted less than 15 minutes. No apology or explantation for the excessively long wait. During the brief appointment, she asked what my husband did for a living, which felt unnecessary and unrelated to my medical care. At the end of the visit, she ordered labs and told me her nurse would return to collect the samples. That never happened. After waiting another 15 minutes, I finally stepped out to ask what the delay was and found the nurse sitting at the desk eating lunch :-/ My next and last visit with her was a telehealth visit scheduled for 1215 to discuss my labs. I sat on the computer for 45 minutes before hanging up. I hoped my first visit was just a fluke and not a trend. I decided to find another provider who respects my time. I would prefer to drive to another city to get the care I deserve.

I love Dr. Mascorro and her office staff, nurses and everyone else. She has always taken the time…read moreto sit with me and explain exactly what is going on. She's very busy but always makes time to listen to all my questions. I feel comfortable with her and can ask her anything! I definitely recommend her if you are pregnant or thinking about pregnancy.

We visited Dr. Ameeta Kapu's office for my 19-year-old daughter to establish care and refill her…read morebirth control for pre-diagnosed PCOS. The doctor required an ultrasound, presented as a routine alternative to a pelvic exam due to her virginity, but failed to inform us it would be coded as diagnostic, not preventive. This lack of informed consent led to a $1,128.20 bill, as our Cigna PPO plan didn't cover it, despite national average ultrasound costs being $120-$800 compared to the hospital's $1,880.33 charge. We were not warned of the financial obligation, which we'd have declined. Dr. Kapu promised a three-month prescription but gave only one month, requiring unnecessary follow-ups. The office's lack of transparency about costs and treatment plans was frustrating. Seek a provider who prioritizes clear consent and billing practices. We could have used Teladoc for free to get the birth control and not be required to do an ultrasound or exam but wanted to become established with someone local who we could trust. She also suggested my daughter try a Gluten free diet. When we asked her to explain what exactly a Gluten is, she told us to "google it" then she said bread basically. My daughter told her she doesn't regularly eat bread and Dr. Kapu then told her to eat lots of Gluten instead. WOW..... Nobody will help with this bill. The doctor's office refers us to the billing department at the hospital, who refers us back to our insurance company, who refers us back to the doctors office, and so on... We're seeking a family practice in Abilene, TX, independent of Hendrick Health System.

The best! Very professional, knowledgeable, doesn't rush you, and really listens. I highly…read moreRecommend Dr. Kapu.

My wife was looking for a new OBGYN and found this place. We went together for the first visit and…read morethe level and care of this place was VERY good. It was very comforting to see a place that takes such care for their patient's.

From the owner: Obstetrics & Gynecologyread more