Off to a great start! Hats off to Tiffany for knowing her stuff and taking care of business. She…read moreis a pleasure to work with. Having come from a poor experience with AmFam (Dan True) I must say my expectations were not set very high. Tiffany greatly exceeded my expectations and made the transition very easy. So far so good!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Vancouver, WA area since 2006, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I've had Karen as my healthcare insurance specialist for many years now. Not only is she an expert…read morein her field, she's also been my healthcare advocate. I don't usually do reviews, but when asked and they deserve it, I will give my review. And I will recommend them to my friends and family. If you've gotten that far, you have had to have done an "OUTSTANDING" job/service for me! Karen has fulfilled that criteria and than some! So if you're looking for an outstanding healthcare speacialist, who takes the time to find the right plan for you, is responsive to your calls, and will advocate for you, then Karen is the agent for you! Thanks again Karen for all you've done for me, it's much appreciated! Matthew Smith, Vancouver, WA

From the owner: We offer complimentary no cost services to help source and review the benefits of a Medicare…read moreAdvantage or Medicare Supplement plan, and then complete the enrollment process for our clients. NW Senior Insurance Solutions works with multiple Medicare Advantage and Medicare Supplement Plan carriers to offer our clients a variety of plans that fit their coverage needs.

great agent with a very friendly staff, they always help me when I need it. if you are shopping for…read moreinsurance, pay them a visit you won't regret it

From the owner: Insure Carefully, Dream Fearlesslyread more

Sent him a short note today (1/24/24), called me back promptly and answered my questions. Seemed…read morevery professional.

An EXCELLENT agent makes ALL the difference. I changed agents over 2 years ago and am so happy I…read moredid, because I like having All State as my insurer, but the agent I had was AWFUL. Once she got your business, she could careless if you needed any help. BUT STEVE JONES is awesome, attentive and wonderful! And Caity from his office is EXTREMELY HELPFUL and was wonderful person to do business with.

Last year when my policy renewed for Progressive, my rate almost doubled for no explainable reason,…read moreI was fed up and started asking around for recommendations for a new agent and was given Ashley's information. She searched and found me multiple competing rates that were way cheaper than what I was paying, I have no idea how she worked her magic but I now pay $400 less per policy term than I did before with full coverage! A couple months after switching, I was hit by a drunk driver on I-5. I was panicking and didn't know where to start with how to report it to insurance. I came to her office the next day (she offered to help me over the phone but I wanted to come in and show her the damage) and she filled everything out for me and got it squared away and told me what the next steps would be. Thanks to her, I was able to get a mountain of paperwork in without lifting a finger while she showed empathy and patience while assuring me everything was taken care of. I was so worried my rates would go up but she said they wouldn't since I'm not at fault and it was a huge relief (I'm not sure how all these things work, that's why I have Ashley!). I recommend Ashley to everyone, even my family in Oregon, after she literally saved the day - TWICE! I'm on my second policy term with Allstate and I don't plan on switching.

ABSOLUTE NIGHTMARE COMPANY!!! STAY AWAY!!! Let me start off by saying this is my first review…read moreever. I have had other problems with companies as most people do, but never before felt the responsibility to warn people. I don't know where to begin to express how completely terrible this company is. I have never been treated so horribly by any company in my life. They are average until you let them know you're shopping rates with other companies which I did because our rates had doubled with them in 2 years. I called them to give them the opportunity to bid against another bid I had that was less than half of what they were charging us. They said they would call me the following week. The next thing I knew we were overdrawn at our bank because they renewed all of our policies and tried to debit our account for the full amount of all policies even though prior to this, we were on a month to month with auto insurance and paid lump sum with the other policies by check. When I called them, Ashley said they couldn't reverse the charges and basically called me a liar when I told them I had talked to Kylie and she was supposed to have someone call me. Only when Ashley listened to the recording of my conversation with Kylie did she believe me. In order to stop the charges, we had to do a stop payment with our bank. When I later talked to Amanda she explained that the end result in canceling would be a credit to our account. A few days later, I received a bill for $42.01. I called back and Amanda gave me a reason why it was a charge. I didn't want to fight with them anymore, so I went online and paid it, thinking this was my final dealings with them. I believe that our bank must have stopped all payments to Allstate and denied the payment so it never went through... unbeknownst to me. I never received another bill and assumed my payment went through but yesterday received a letter from a collection agency. After only one bill, they turned me into collections!!! Oh, I forgot, when we met with our new insurance agent, she informed us that James Schmeling Insurance had moved their office to another city without our knowledge while we were still customers!!! I have never dealt with a less professional company in my life.

BEWARE! Working…read morewith JR on my health insurance caused me to have a gap in coverage and thousands of dollars out of my pocket for known pre existing medical needs not covered during the gap. While JR was initially responsive and helpful, he failed to submit my health insurance application before the deadline which caused a gap in coverage. This was dispite assurances from JR to my follow up communications that everything was ok, which in hind sight would suggest he was too disorganized to be aware of his error and proved only lip service to my questions. After becoming aware of the error due to my LOSS OF COVERAGE, JR told me he did finally submit my application but would never provide any evidence and stopped communicating all together; thus LEAVING ME WITH NO HEALTH INSURANCE COVERAGE

I post this review reluctantly, but I do so to warn others…read more JR provided good service initially. However, he did make truthful statements about submitting insurance applications for our family. When we discovered from the carrier that he had not submitted our health insurance applications like he said, then he failed to return any messages to us for over 10 days (after repeated voicemails, text messages, and email messages) - though he was able to check-in on Facebook at a bar for a football game. JR's mishandling of my family's health insurance applications delayed our family receiving mental health treatment. JR can provide good service, which he did multiple times for us, but when he made an error he failed to address it. You would be better off dealing with health insurance companies directly than seeking assistance from JR.

Very unprofessional…read more I requested a quote for auto and homeowner's insurance. They sent an email with many questions including driver's license numbers. I spent over an hour answering the questions and replied to their email. They then ghosted me. What a waste of time, AVOID.

The best insurance agent we have ever had. Gives us the best prices on our insurance plans every…read moreyear. Exceptional customer service. Answers his phone! Gets information to us super fast. We will never use another agent. We are spoiled with Neil. Thank you, thank you!

Rachel Lauser has been incredibly helpful to my aged parents in finding the best Medicare…read moresupplement plan. First, she is a good listener. What exactly are we novices who don't speak the health care language saying about what we need from our health care coverage. She listens to our language and translates that into industry language and then feeds it back to us in a way we can understand and make choices. Second, she is exceedingly knowledgeable. I can tell when someone is competent at their craft. Rachel Lauser is such a person. That knowledge is comforting to those of us who depend upon others to connect us to a plan that is so essential to our health and wellbeing in a healthcare system that is bewildering at best. She can reach in to that knowledge tank and produce answers that fit our questions and intents. Third, she is compassionate. We unfortunately had to make several fundamental changes, but she stuck with us throughout the process and treated us as human beings that had value to her. She just rolled with it and kept delivering. More than anything else, she gets five stars for that. The rest of the Appled Team office was supportive and helpful when she was unavailable. They are insurance brokers, health insurance just one of many products they deliver. They are in the business of finding the best insurance for any need. I easily recommend them most highly as surely one of the better insurance brokers in this area.

A friend of mine suggested I call Rachel for a health insurance quote. I made the call, she helped…read moreme set up a new health insurance policy as I recently started my own business. Rachel was accommodating at first, she asked me to write a Yelp review, which I did. Then the communication stopped. I've sent several emails to her dating back to September, and another last week regarding open enrollment. CRICKETS!! Not happy with the lack of follow-through and not one returned email. Open enrollment ends soon and I am scrabbling to find another policy. Not very professional.