One of the best doctors I've ever had. Completed a diagnosis that other doctors missed, spent a lot…read moreof time and effort in caring for me. Performed surgery on my jaw, which lead to my healing! She was kind, compassionate, and skilled. Exemplary!

The most unprofessional office you could ever imagine. Staff behind the desk discussing "poop"…read morehumor at the top of their lungs, making fun of patients after they hang up the phone, discussing personal, non-business issues within full earshot of the waiting room. What a joke, I walked out and will never return. Note: To be clear, this review is for the Folsom office

This is the worst office staff of a medical provider I have EVER seen! This place is never open…read moreduring operating hours....and NOT a single person will answer the phone. It has been a week and a half since I was told by Dr. Yee's P.A. Erwin, that I needed to have a throat scan done. No problem. BUT to get this office to send over the procedure request to DRI is another JOKE of a problem. The 2 female receptionists are on their phones the entire time shopping or browsing. Then they just sit and laugh loudly and I have an appointment on Dec. 13th to see the scan results! I can't even get the scan done without it being ordered. Plus, this 'waiting room / office' is extremely filthy! Looks like they do not even vacuum the carpet, and it is STAINED horrribly. Not happy with this first experience with this staff of 3. Photos to come.

I rarely leave reviews, but after my experience, I simply can't stay silent…read more I went to Dr. Deanne Nyland with a specific problem. She performed surgery on me but did not fix the issue I originally came in for. What is most upsetting is that only after the surgery did I find out that my problem could have been completely resolved in a single visit. Instead, only part of the problem was addressed. If all the possible options and consequences had been explained to me beforehand, I would have made a completely different decision. Now I have to live with a result that I am not happy with and the realization that the opportunity to fully solve the issue was missed. I feel extremely disappointed because I trusted my health to this so-called doctor. After the surgery, I was left with regret and frustration, knowing that I now have to suffer because of an incompetent specialist. My experience with this doctor was extremely negative. I strongly recommend avoiding Dr. Deanne Nyland and this clinic. If it were possible to give 0 stars, I would do so without hesitation.

I wish I could put ZERO stars. This place has been truly insufferable to deal with. Every time I…read morecalled to schedule an appointment from the referral I received they gave me different information. After more than a month of waiting they FINALLY were able to schedule my son an appointment and they said their soonest is in October. I will find a different ENT for my son. If they can't manage to get their facts straight during scheduling I worry how incompetent the rest of the staff is. I am seeing all these negative reviews and it makes me feel so much better about my ill feelings towards this awful place. Do better!!

A very expensive visit! Just a heads up when visiting Dr…read more Nyland. Ask what the fee will be before the visit! I went in for a consult. The time spent with the doctor amounted to 5 minutes. For this she billed me $438.00. Let me repeat - that was $438 for 5 minutes of her time. For some reason, she felt she could charge me for 40 minutes (according to insurance).

I saw Dr. Roberts-Nyland only once; she was pleasant, listened to my symptoms and said she would…read moreprescribe a medication for me. That was 4 days ago and two phone calls later and still she has not called my pharmacy with the prescription. I finally have given up. I will look for another Doctor.

ENTs are in short supply, there's no great solution as far as getting good care quickly…read more I'd say this guy is top notch, the doctor himself gets 5 stars, it's just the office scheduling apparatus is confusing if you're a bit disorganized. Problems were really due to my own disorganization but if you aren't punctual and organized you'll have to reschedule. First off it took about 6-7 weeks to get an appointment, but this is actually good as I explain later. Apparently ENTs need an audiologist's report to have an objective chart of frequency/deficit relationships with your hearing. This takes an hour, too expensive for an MD to do--so this is done by an ancillary person-- audiologist -- who has to have a separate appointment with you. So you get two appointments. There are also two offices, one in Woodland and one in Davis and if you are get confused and go to the wrong place you'll be too late to make it to the other office and will have to make another appointment maybe a week later. Guess how I know. They do try to schedule you with the audiologist one hour before doctor at the same location so if everything goes smooth it's not a headache. So make sure you grasp not just WHEN but WHERE your appointment is, because if you google the phone number to get the appointment it's two layers, you get the referral service first who gets you on a separate call to the people who can actually tell you when and where your appointment is. And they might not remind you WHICH OFFICE your appointment is. It's definitely more clumsy than have a number getting you to a receptionist who directly looks things up. Zavod himself is great, obviously very smart, very polite but engaging with refined Old World manners. I guess the long time to get an appointment helps him from being overworked and burnt out. He takes time to thoroughly get your history and details, and the time to carefully and sympathetically explain everything. Other doctor's offices I've gone to have a crowded waiting room because they're doing a model where the MD spends the absolute minimum time to bill the service with you, tell you the general category of your diagnosis, and then the next patient is herded in. They are at best superficially genial and detached, and you can tell they are not really interested in medicine anymore. They aren't tuned into the nuances of your particular case which offer the opportunity to optimize treatment. Zavod's not like that, he seems to have his clinical curiosity and empathy intact. At one point I laughed when he was describing my moderately severe condition and he looked sort of shocked. I explained that the whole apparatus he was carefully explaining was sort of comical, and reassured him I took my condition seriously. He wanted me to take my case seriously because he himself did, which is a good ad for him. I only acted so weird because I'm sort of a Buddhist and the body is just a cloud floating by.

Took our newborn in for a simple tongue clip. Very pleasant clean professional office. Friendly…read morereceptionist and nice nurse greeted us promptly on time. Dr Zavod eased our apprehension and had us in/out in 30min. Great experience.

I am a retired Internist and former professor at a Medical School in California. I have been…read moreseeing Dr Barker for several years. As others have noted she takes the time to discuss the pros and cons of various approaches. She has excellent communication skills and makes one comfortable. She is currently managing an unexpected ENT issue that was discovered on recent imaging that may result in surgery. She is an incredible physician and caring human being.

She was so nice and her staff too. They got me in quickly…read moreand everything was great. It was pleasant.

I recently went to see Travis T. Tollefson, MD, MPH in Midtown for a second opinion regarding an…read moreENT issue, and I honestly could not feel happier with the experience. From the moment I arrived, the entire office was welcoming and attentive. One thing that really stood out to me was that no one made the visit feel rushed--something that unfortunately isn't always the case with medical appointments. Dr. Tollefson took the time to really talk through everything with me. He explained the situation clearly, went over the pros and cons of my options, and made sure I understood everything before making any decisions. I left the appointment feeling fully informed and completely comfortable with the path forward, which is exactly what you hope for when seeking a second opinion. There was also just a calm, thoughtful atmosphere during the visit. Instead of feeling like another quick appointment on the schedule, it felt like genuine care and attention were given to making sure I had all the knowledge I needed. Helpful tip: If you're looking for a second opinion on an ENT or facial surgery issue, come prepared with your questions. Dr. Tollefson really takes the time to answer them thoroughly. Finding a doctor who is both knowledgeable and willing to truly walk you through your options is rare, and I'm really grateful I found him. I couldn't have asked for a better experience.

Dr. Tollefson is truly one of a kind. His kind personality and sense of humor will immediately make…read moreyou comfortable being around him. Must be the gemini charm in him? Although he specializes in facial plastic surgery, he also travels to Ecuador and China to care for children with facial deformities such as cleft lip and palate. This man has a heart of gold! Once he arrived into the exam room, He immediately made a comment about Madbum! But wait! This guys a Royals fan. Was he trying to impress me ? Haha. ! I was sent to Dr. Tollefson not because I have insecurities or because im self conscious, but because I am my very own toughest critic. I can nitpick all day about things I notice on my face but are completely invisible to other people like Dr. Tollefson himself. What I wanted to have done, Dr. Tollefson refused to do because he's jus the type of person who wont do something he feels isn't important or beneficial. He could've easily agreed to everything and possibly botch my face but he told me he looks at patients as if they were a family member and if he'd want them to go through these procedures. What a kind man, you are mister Tollefson! So even though I didn't get anything done by him, I do have to say that I recommend him because he's honest, kind, and passionate about his work.

I wish I could put ZERO stars. This place has been truly insufferable to deal with. Every time I…read morecalled to schedule an appointment from the referral I received they gave me different information. After more than a month of waiting they FINALLY were able to schedule my son an appointment and they said their soonest is in October. I will find a different ENT for my son. If they can't manage to get their facts straight during scheduling I worry how incompetent the rest of the staff is. I am seeing all these negative reviews and it makes me feel so much better about my ill feelings towards this awful place. Do better!!

I have never been so appalled in how an office is managed. Referral dated 1 month prior, and…read morecalling everyday after a 2 Wk grace period to let the referral get there (7-10business days) waiting for a fax for the referral. Everyday they say they have not received the referral, wait 7-10business days, 7-10 business days. Finally after a month of waiting for the fax to go through, they say another 7-10 business days to process.Who uses fax machines anymore!? I just hope the medical practice is not as horrible as the way the office practices. Worst intro and experience I have had interacting with any type of business. That 1 star is for the nice lady that answered the ph trying to help.

I wish I could put ZERO stars. This place has been truly insufferable to deal with. Every time I…read morecalled to schedule an appointment from the referral I received they gave me different information. After more than a month of waiting they FINALLY were able to schedule my son an appointment and they said their soonest is in October. I will find a different ENT for my son. If they can't manage to get their facts straight during scheduling I worry how incompetent the rest of the staff is. I am seeing all these negative reviews and it makes me feel so much better about my ill feelings towards this awful place. Do better!!

Front office staff is very friendly and actually helpful! For this visit, my regular doctor was…read morenot available so I saw Daniel Goold, PA. We were surprised at the EXCELLENT attentive care we received from Daniel! Definetly will asked to see him again if HE is available.

I'm not sure about doctors education as first. As second…read moreThey are not in compliance with HIPAA. This is evident in the fact that they leave other patients' personal information accessible to any patient. So anyone can see your personal info. As third The doctor sits there discussing personal matters with the nurses in front of you instead of starting the examination. Nobody care about your time. As forth they use emergency contact to reschedule appointment ‍

I waited an entire month for my appointment, only to have it canceled the day before for no valid…read morereason. I first called back in May to schedule my appointment and specifically confirmed that I could be seen as a self-pay patient since I don't have health insurance. The staff assured me this would not be a problem, quoted me $130 for the doctor's visit, and I agreed. Then, just one day before my appointment, someone called asking for my insurance information. I reminded them that I don't have insurance and that I would be paying out of pocket, exactly as we had discussed when I scheduled the appointment. To my surprise, I was told they would not be able to see me after all. I waited an entire month to see this doctor. I have a serious skin condition, and during this time it has continued to worsen and spread across my body. Despite being fully willing and able to pay for my visit myself, I was denied medical care at the last minute. The front desk supervisor, Larisa, was unhelpful and offered no solution whatsoever. Instead of trying to resolve the issue or offering any alternative, I was simply told that I could not be seen. Now I have to start over and find another clinic because neither the office manager nor the front desk staff demonstrated professionalism or competence. This is the first time I've experienced such poor treatment as a patient since moving to Sacramento. I cannot recommend this clinic. The customer service is unacceptable, and the way they handled my appointment was extremely unprofessional.