We love Dr. Buzenski! I used to go to this same office when I was little. He listens to all my…read morequestions and concerns. They always get us in same day if needed and have a 24 hour line you can call.

The medical assistant/receptionist (and the voice of their recorded machine) was extremely rude to…read moreme today. I've never had too many issues with this office in over 9 years. The office did not get back to me regarding my voicemail when they opened today. She said I must have called someone else. Then she calls me back an hour later as if she didn't just talk with me regarding why I called? Did she think I was 2 different people? And so rude about it. I asked how I get my daughter's records switched over to another office and she responded with no care in the world. I was blown away!

Love all of the doctors we have seen. The staff is kind and efficient. Highly recommend!read more

If I could give ZERO stars. This place only cares about your money. Not your child. They turned a…read morefriend of mine away after agreeing to see her daughter when they wanted to wait on vaccinating. Then when they got to the office they told her they would not see her daughter because she isn't vaccinated. (Meanwhile she's only 2 weeks old so the only vaccine she hasn't received is hep b and vitamin k). Today we went to have our 2 month check up and they told us they wouldn't see her because there's an issue with my insurance. Thanks for the heads up! We were in the parking lot, and the only notification I got about the issue was a text saying "please call front desk regarding insurance issue" 2 days before the appointment. When I tried to call I was on hold for 29 minutes without ever speaking to anyone. So I hung up figuring we'd work it out at her appointment. Funny that they turned her away for not vaccinating and turned us away on vaccination day. Thanks for nothing scumbags. We are looking for a new office with doctors that care

Can't say enough about that darn Lauren the medical assistant! She's SO AMAZING with the kids and…read moreshe makes them feel safe and they trust her. The entire staff are an amazing set of people. Caring for kids isn't easy! To have that kind of compassion is a rare find. We are blessed to have them as pediatricians.

Dr. Landers and their staff offer an unheard of level of care. They treat their clients like…read morefamily. We have been going to Pointe Pediatrics for about 13 years. They are very good at "triage" when I'm having a hard time processing whether or not something with our 4 kiddos is emergent enough, after hours, to seek emergency care or if it's something that can wait until the next morning. They are available all hours of the day and night & weekends. Once, Dr. Landers dropped off a nebulizer on his route home from work because we couldn't get one, at the time, from the pharmacy for our son's breathing treatments. Ms. April & Dr. Landers have helped us coordinate and manage care for our Autistic son. We have had many 1:1 discussions with him. They genuinely care & provide a high level of unparalleled expertise in Pediatrics!!!! I have never found Pointe Pediatrics to be pushy. They allow us to make decisions with their guidance for the care of our children.

We brought our business here on the recommendation of a friend and, sixteen years later, I'm still…read moreso glad we did! The first thing that impressed me was the separate waiting rooms - one for sick kids and one for well kids - genius! The front line staff has always been welcoming, courteous and helpful. The nurses are very kid-friendly and incredibly knowledgeable! I have called the nurse line so many times over the years and feel like I have always received professional and reliable counsel, wether it is to bring my kids in to be seen (we are almost always able to get in same day which is a HUGE plus!) or a recommendation to try an OTC medicine first (appreciate not dragging my kid in if it's not necessary!!), or even an assurance that I was managing a sickness appropriately. I even appreciate the billing staff who, because of inadequate insurance for a time and a very sick child, I got to know early on, always handled our situation with kindness and compassion! All of this is, IMHO, exceptional compared to our previous experiences with two other practices, but, of course, wouldn't even matter if the doctors weren't absolutely top-notch medical professionals! Their expertise and dedication, apparent to me in every interaction, is what continues to make me confident in recommending Northeast Pediatric, and also why they are getting all five stars! (Shout out to Dr. Earles and Dr. Antone, who are the doctors we usually see). No practice is perfect, so as for negatives, sometimes the wait time to see the doctor can be a little long, especially if you've called for a same day appointment and they are fitting you in, but in talking to other moms and my own experiences, this is a universal issue with every medical practice wether it's pediatric, adult or specialty. And no, I'm not related to anyone there or getting paid for this review!. I just felt after sixteen years that it was time to share my experience which, thankfully, has been really great!

Everyone at Northeast is so wonderful and kind. They always remember my kids and make a point of…read moremaking them smile. ALL of the doctors are so wonderful that we don't request to see a specific one. I highly recommend taking your child here!

Made sure your insurance is covered before you go. I called the office and provide our insurance…read moredetails and they said they will accept our insurance. So brought my daughter in for her annual physical check. After the physical check, the doctor and the nurse highly suggested us to get HPV and Flu shot. So she did. And I received an almost 600$ bill afterwards. What a shock to me. It should have been covered 100%, now I have to pay all out of my pocket. This is BS!

Incredible physician on every level. Always able to see patients when sick, amazing with kids,…read more amazing clinical acumen.

Our daughter was seen by Dr. Bitar and Dr. Carolyn since infancy. That's after a dozen or so…read morenephews and nieces had also been through Shelby Pediatrics over the years. I can tell you, with absolute certainty, that your child or children will not find more caring, competent, and compassionate hands to be treated by. I am leaving this review only because I noticed the negative reviews that had impacted the rating of these amazing people and their great work. No, I wasn't just checking on their rating out of curiosity - I was referring a close family friend. Please take care of your children and help others take care of theirs when needed. Just as these incredible doctors and specialists will with yours!

We have tried numerous pediatricians and none have come near the care and amazing staff here…read more I just spoke to Joanne today in appointments and she went above and beyond for me. Made my day how thoughtful and caring she was toward my situation. Thank you for all you do!

Dr. Bitar has been our pediatrician since the day our children have been born. We drive 25 minutes…read more out of our way to still have him as our pediatrician. He always takes the time to explain everything to us, and he is attentive our children's needs. Our children are extremely comfortable with him and love to see him!

It's hard to get am appointment there. It seems like there is always a recording left because they…read moreare out to lunch or a busy signal for a really long time.

Dr. Kowalchick is an amazing, personable, caring podiatrist who goes the extra mile to make sure…read moreyou understand your condition and options you have. I have been seeing Dr.K for almost 20 years.

I give Dr. Kowalchick and his staff a 5 star rating. Everyone is so nice and Dr. Kowalchick is the…read morebest. He is very professional and comes to the point in administering his expert care. The whole office goes above and beyond in your care.