First time at this location for my aunt. Her transition from Arkansas to California has been…read moreextremely easy with the help of the front desk ladies. They are on the 2nd floor and always so patient and helpful. Their positive interaction with all the people checking in is excellent! Dr. Shah, Paarth was great! We were so happy after our first visit. The Dr. was attentive to our questions, he was thorough and very knowledgeable. I feel confident knowing my aunt is in good hands at Northbay

Much improved process (great job administration) on getting the info to patients on policy!!!…read more Thank you. Note : cancellation policy requires 24hours! Although that's pretty standard procedure. Always great nursing and doctors here. Dr Gohds is amazing and the best primary care physician so usually pretty booked, so make an appt early with him when you can!. If are lucky and get an appt, you are in great hands. He really cares and will help provide the best care. Other great doctors (but dr gohds is the best)! All the nursing staff here are extremely nice, caring and friendly. This is a new facility and pretty nice with plenty of parking.

I believe this doctor is competent, thorough and compassionate. Took awhile for me to build up a…read morerapport with her, but maybe it's me.

We moved Mom to Fairfield so she could be in a retirement community and 5 minutes away. We had to…read morefind a great doctor familiar with older patients. When I got Mom, I found that she had been on tons of medications that made her dizzy, woozy, and of course masked her symptoms but did not enhance her daily life. Right away doctor Vincent took Mom off many drugs and we worked on fixing the issues instead of masking the pain or discomfort. Wow! What a difference! 5 years later, Mom is 91, she just stopped driving - but does get around fantastically and has a full daily life with many friends here. I also had to learn what to look for and how to care for an elderly person. Dr. Vincent is so patient and explains the effects of aging. We just love Dr. Vincent.

I saw Amanda once and was to have my physical today. She was great on the first visit and Iwas…read moreanxious for the follow up appointment. Unfortunately I've experienced a series of issues with Northbay to the point where I cancelled my appointment and am in search of another health care provider. Dr. Atkins seems very qualified and if she wasn't associated with Northbay, I would be happy to continue with her. Under NO circumstance could I recommend Northbay to anyone. They are not patient friendly.

My favorite doctor to date! I really was inspired to live a…read morehealthier life under her care. Great medical practitioner, motivated me to stop smoking and to eat healthier and to keep moving (exercise). Gentle bedside manner. I've relocated to Texas now and was looking for a similar doctor. My current doctor is okay but not the inspirational health advocate as Dr. Adkins! I highly recommend Dr. Adkins!

I am so very saddened to read this negative review about Dr. Anjali Chanana because this doctor…read morehelped me and saved my life when I wasn't even her regular patient. It happened that I met her late in the evening when she was sitting in a Starbucks typing and looking very tired. Since I was an old ladyeven then, I smiled at her and said,"Wow you look like you're very overworked." She smiled back at me and told me that she was a doctor, and that she never stopped working until she had answered all of the patients who had emailed her that day. We became friends. I was invited to her home for diner. She has a lovely family, too bright nice well-behaved sons. I actually ended up babysitting for them a few times. Dr. Chanana is a wonderful person, kind and loving and caring, reliable, responsible, and really, really smart. We talked about what she could do to be a good doctor without being so worn out and I suggested she find a way to be a half or three-quarter time doctor. I think she has a full day schedule all these years later. She decided to go to Kaiser because it would allow her time to see all of her patients and then make sure that all her paperwork was done before she went home to her family. The last few days she was at her previous practice, she told me to come into her office during her lunch hour since she knew that I was having some health problems. She not only worked through her lunch hour for me she worked through the following time that I had my scheduled appointment. That was a long time to really try to understand me. She prescribed medication which ended up saving my life because I had a high blood pressure problem that had been untreated by my regular primary care doctor. It was also wonderful to feel like I was being emotionally, supported and respected. I was sorry for myself to see her go to Kaiser, but happy for the patients who would have the benefit of being cared for by her. I know that Anjali is a wonderful Doctor who truly cares for other human beings, and does her best to help all patients who come into her office. I myself don't have Kaiser but if I did, she would be the person I would want on my team because I would Trust her. And trust is the biggest deal when we have serious medical problems. I am specifically writing this review because while looking for a Kaiser doctor for a friend, I saw ugly reviews about Dr. Chanana that I don't believe. They are just too out of character for her. We all know that sometimes people write bad reviews, which may or may not be true because they didn't get what they wanted like a refill of a prescription or unnecessary services, or we just may be having a bad day. It is very unfortunate For patients who really need a doctor like Anjali to not benefit from her care because of the very questionable reviews people put on social media. I acknowledge that some negative reviews are true. It's just that from my personal experience the ones I am reading about this doctor cannot possibly be true. Interestingly, those reviews are very old and people like me who are old and frail mostly don't have time to write extensive reviews that are wonderful. But I do because it makes me feel good to say thank you to doctors and others who have helped me. So if you need a doctor check her out for yourself and make your own decision. Sincerely, Leslie Billings, Sacramento, California, Alive for the last 10 years because of Dr. Anjali Chanana

Jeanette has no integrity and her lack and standard of care put my mother who was 62 in the most…read moreextreme surgery and from the results of her surgery she died. Your going to pay your fucking murder!!

The doctor herself is nice, but the staff and the scheduling are a mess. We scheduled an…read moreappointment for my grandfather, who suffered from pneumonia and almost died on a plane. We called in and told them what happened, and they scheduled us for an appointment for "this Thursday at 3:15". When they got their Thursday, the staff insisted that the appointment was for Thursday the 19, which was two weeks ahead! My grandparents acquiesced and they rescheduled for Monday the ninth at 10 am. My grandpa triple checked to make sure he had an appointment. He even joked that If the appointment was wrong that the lady owed him lunch. When we got there, the lady ran out of the building and told us that he did not have an appointment and blocked the door, inhibiting us from entering. She let us in when we requested that she recheck the schedule. She insisted that we were still scheduled for the nineteenth. I could understand them not having any appointments available soon, but making us go to their office and messing up the schedule twice just isn't working. My grandpa is still very weak and sickly, so this has been adding stress on him.

Good dr, bad MA. Cant reach doc by email, just tell you to make appt. Ruined by corporate medicine.read more

They don't answer the phone. It take's multiple times of trying to contract them over weeks to get…read moreahold of them. No email, just call. Dr Anne Chen is the sweetest doctor I've ever had, but getting ahold of them can be hard

Dr. Arenas and staff are kind and caring. Dr. Arenas explained everything to me and answer my…read moreconcern. She was my doctor before and when my husband switch insurance I couldn't get her, but now she's my doctor again and I'm happy about that because I feel comfortable talking to her about all my concerns.

I have to put a star on here because I am not allowed to leave a star out but this review should be…read morea negative 5. This is a terrible office. Elaine the office scheduler is horrible and incompetent. She does not understand what medical care is. Even for situations they can easily handle telephonically to expedite what may be an emergency they will instead refer you to urgent care or the emergency room to wash their hands clean of your issue. They like to get you in as much as possible so they can collect your copay and insurance pay even when they don't need to. Dr arenas is always unavailable. They take days and sometimes weeks to return your call but will cancel on you the same day even hours before your appointment. If you want a study relationship with a caring doctor and doctors office go elsewhere.

My Primary care physician sent me in for a study. They were running behind, but they communicated…read morethey are going to be right with me. They did take some time to get me on schedule, however that could be paperwork and referral process that prevents the timeliness of contact. Bed was decent, and I did not use their blanket or pillow because I brought my own. They really try and discuss the Sleep study and types of sleep apnea. Tell you about machines and really walk you through the process. I guess it is hit or miss when it comes to these places. Felt I had an good experience. I would say only thing to fix is cut the conversation with patients that talk a lot so you can get to other ones.

They don't deserve any star.. Very poor service.. My son was scheduled and waited over a month…read more. Received calls multiple times to confirm. On the actual day of study, I called only to know that he's not in schedule because apparently they don't do pediatrics. 1. Didn't they realize he's a pediatric from the first time they got a consult? 2. They called to confirm the appointment and lied about calling and leaving a message to cancel.. If these people can't get their stuff straight, how would you trust them with your test..?

Dr. Al Samman is a wonderful GI doctor, but, just try to get an appointment with him if you're a…read morenew patient or haven't seen him in 3 years. If this is the case, there is a complicated form for referring physician to fill out to get accepted to his office. This office gets 600 referrals a month, so, if they do decide to see you, the first appointment might be in 3 months. They should just say they are not taking new patients instead of giving you the run-around. I spent over 2 hours with this office trying to get an appointment.

Dr Al-Samman is an excellent gastroenterologist, and very personable. I highly recommend him…read more However, be advised that the office has become very aggressive in billing for email exchanges through the patient portal. There is no charge for using the portal, but the office can charge you for what seem like very minor email exchanges with the doc. Make sure you will not be charged if you want to ask a question in email.