my sprinter van transmission Broke down got it towed…read moreovercharge Antoin three hours overcharged on service overcharged on everything they're nice at first then they get you then you have no choice then that's when they nail you They wasted two of my time and they still left a sway bar hanging curtain bolts back this is really for an unprofessional job they did for me Took my old transmission sold it without my consent

I wanted to take a moment to express my deep appreciation of the great service we received at your…read morelocation on December 23rd. My husband and I were traveling from Houma, LA to Champaign, IL to spend the holidays with our family. This particular event was very special to us, since it was the first time in six years that all of our family would be together in one place for Christmas. We had spent the night at a local hotel on Dec 22nd, we rose the following day and after loading our luggage, placed the vehicle in drive, however the transmission would not engage. After turning off the vehicle, and restarting it, we were able to drive to your shop. Where we met Bob Rogers. My husband explained the problem we were experiencing, but Bob went right to work. He quickly ran a diagnostic and then took the vehicle for a test drive. The prognosis was pretty grim. The transmission needed to be replaced. But Bob assured us that if he could locate the necessary parts that he could make the repairs. You found a transmission for us, and put two men to begin the repairs. A short time later, you offered us the loan of your truck, in order for us to grab a bite to eat. We had arrived at 8:00 am on Dec 23rd, and left your shop at 2:00 pm that same day. We consider what you did for us a "Christmas miracle"! We have shared our story now with countless friends and family. Their response has mirrored our own. We cannot say thank you enough for the fantastic customer service, and immediate response to our travel needs. We did arrive in time to share Christmas Eve, enjoying the hugs and smiles of each member of our family! And best of all, you gifted us with a ham and a pecan kringle, just to make our day a little better, (they were delicious by the way). I just wanted you to know that your repair of our vehicle enabled us to complete our journey on time and make Christmas memories that will last a lifetime! Very grateful customers, Pam and Tom Lynn

Madison motor werks fixed my Audi within a week. My car was previously at the Audi dealership…read moresitting for 2 months and nothing done to it. I called Madison Motor werks and they got me in the same week and fixed my car in less than a week and fixed it correctly since Audi misdiagnosed it! Great service and staff!

Bought a car sight unseen from out of state, and Benjamin with Madison Motor Works performed a…read morepre-purchase inspection for me. He was very friendly, forthcoming, and knowledgeable, and I was relieved to have found them in the area. Highly recommend -

SCAM!!!!!!!! received my car on dec.5th I paid him 2600 upfront and he has been giving me the run…read morearound today is March.4th this is the third time I was supposed to pick my car up and he lied i told him I no longer wanted his service and he told me in order to get my car is to get a lawyer Please DO NOT WASTE YOUR TIME or money . - only gave 1 star because I had too

Awesome service and always get great quality parts so you won't have to keep coming back over and…read moreover fixing the same issue. I've been dealing with him for years wouldn't trade him for the world

Want your car damaged? Use these guys! Get video or take pics while loading and unloading your…read morevehicle. My car got damaged when it was unloaded. It rolled off the tow truck hit a another parked truck, now have a nice lime sized dent in hood..... Unloaded car too close to other vehicle it seems. Wanted my car to be pulled from the front(my car is lowered) he gave some reason not to but it would have been much better than pulling it from the rear on to tow truck. Hearing your front bumper getting scrapped on the pavement isn't a pleasant thing to hear. Owners must have took my bad review down on google. Gotta let people know so they don't get into same situation.

Responsive prompt professional. I was stranded in an area that was not the best , but needed some…read moreshirts for the big game day . Being extra cautious while on edge due to the amount of people randomly Jay walking, I was constantly tracking the company's ETA . Even though I could track the ETA via my insurance app, they still took the time to call to give me their exact location , ETA, and assured me they were on the way . They even gave my car a boost to be able to place it in neutral so the pulling would not be excessive while getting it on the ramp .

very good service. Will get right to the job needed. pleasant phone contact when they are needed.read more

Randy White(Roadrunner Towing and Recovery) The owner picked up my car on April 10,2025 and today…read moreis August 30,2025 and I have yet to receive my car. I have paid him $2,300.00 cash dollars and he is a big liar and con artist. I have taken him to court and he didn't show up. I am getting the running around with the court system. I am not in the wrong but Mr. White knows that. Everything is a process and timing when you go through the court system. Mr. White claimed that my car was repaired in May 2025. I gave him the money he claimed it was the engine and he needed money,since he had spent out so much money on my car. Then he said something else was wrong with the car. He will stop communicating with you and when he does its always a lie. Watch out when he says he has to order the part!!!Then he will say he's waiting on the part and that what's taking so long. He told me in May he was waiting on the part and July 11th he was waiting on a part.. I have gone through the Attorney General Office and he didn't respond to any of there letters. I started off sending him a registered letter and he did respond and told me he will deliver my car, that was in June of 2025. He didn't deliver my car! Now I am in the Justice Court with him. He doesn't care and he knew that was my own means of transporta-tion and I am a senior citizen and live alone. I am waiting to get my car I don't know whether its repaired or not. My tag expired in May plus I have been continuing paying the car insurance. A many of times, I have had to rent a car and also have had to depend on people to take me places, when I already have a car. Please, don't be fooled by his kindness,friendliness and his belief in God. He will use his faith like he's such a amazing christian!

I requested a pickup two days later at 630am. This service drove 200 miles and picked us up at…read moreexactly 630am. I was away for the weekend wth car trouble. Hicks towing service brought us home. I can't express the sincere gratitude for your service. Thanks Mr. Odell!

Just gotta say, Landon and his team at Allied are the best. They handled everything with such grace…read moreand class. Repairs look great! Easy to work with. Crystal clear communication. Really took care of me.

0 out of five. No certified autobody techs. This shop works only for the insurance companies not…read morefor the owner. Only the cheapest repair that saves the insurance company the most money.

Just like with a lot of businesses in Jackson you don't know what to expect being respectful to the…read moreright people does help because not only did I get it back. These people were absolutely wonderful from the lady that answer the phone to the guy who gave me an estimate. I recommend them because honesty goes a in a long way I was referred to by their neighbor. These people almost $1,000 on me and I would have known the difference. I ordered a bunch of expensive parts that I thought I need it. Texas easily put them all in charge me for them. Instead they fix the problem without charging me anything at all Even though they could have charged me if I have an issue with any type of collision or issues with my vehicle I would immediately take it to them Yes everything is pricey but not only will they help you but refer you to options most people would not. They even agreed to put the parts on if I bought them. Highly recommended they get you in and out I appreciate what they did for me.

I have been using CARSTAR Autoworks Collision for as long as I can remember. They have always…read moretreated me fairly and have been an absolute pleasure to work with. They have repaired any/all of my vehicles (Chevy Suburban, Mercedes, Toyota, etc.) every single time that I have needed body/repair work. I wouldn't use anyone else in town. Honestly, I just can't say enough good things about this business; best price, best service, etc. I've never been more at ease in knowing they are being honest, helpful, and timely. Top notch!