Even he can't give me my loan but he was very helpful and doesn't mind to answer my questions …read more Unlike other brokers who only care about you money. So good job!

We worked with Bryan for a mortgage. It literally took 3 months of us trying to get ahold of him,…read moreand the mortgage got nowhere. He did not give us any timely information- we had to constantly try to reach him via email, cell, and text. Even then, he didn't pick up or respond. The most we'd get from him was an email, after the millions of calls and texts that we sent. It's horrendous how discourteous and unprofessional he was!! He also quoted us at higher rate than what was posted on the Bank's website - I don't know what that was about, as he never returned our calls, but it seemed like shady business. He also obviously didn't know what he was doing, as he didn't know upfront which documents we needed to submit to the underwriter! Each week we would get a new requirement from him regarding some new document that we'd need to submit. It was a horrible, absolutely terrible, experience working with him. I've closed on 2 properties before going to him, and I've worked with multiple mortgage specialists in the past. Bryan was, by far, the worst mortgage specialists ever, in skill, knowledge, efficiency, professionalism, communications, and more!

I am really disappointed with the level of service, communication, and turnaround time, and will be…read moreresearching other options. I have been at this with them for approx five weeks and I'm told it's a pretty straight forward mortgage, yet no answers yet, and told it's going to be another two weeks. Chris tells me pre- approvals are on the back burner, and some lenders don't even do them anymore (hard to believe) so I feel like I'm penalized for not having a property yet.. while brokers tell me this is the responsible way to buy. I wish I would have done more research before I allowed Grand Oaks to do a hard pull on my credit. If I had a nickel for every time I heard Chris say 'I have been doing this for a long time', I would have money for another down payment. Just do your research folks, don't make the same mistake I did. Live and learn.

Chris was there for us from pre-approval to closing. He is professional, patient, and truly knows…read morehis stuff!! We would recommend him to anyone who is looking to purchase a home!

I contacted the broker Scott Bixler about a property on Kearny Avenue on May 12th and viewed it…read moresoon after. I was ready to move forward immediately and even offered to pay a full year's rent upfront. Instead, I was strung along for a month while they claimed a ceiling leak needed to be repaired--then I was completely ghosted by Scott with no explanation or follow-up. Three months later, I drove by the property and saw a "Coming Soon" sign for another business. This level of unprofessionalism and lack of communication is unacceptable. I would strongly caution anyone against working with this realty company.

Scott went above and beyond in the listing and selling of our property. He was professional and…read moreextremely responsive through the entire process. His historical knowledge of the area and market is unmatched. There were a few bumps in the road along the way but he handled them quickly and seamlessly. He is a valuable resource with the ability to clear any obstacle in the way and not afraid to get his hands dirty to do it. I didn't know what to expect when I walked into his office unannounced before deciding to list with The Bixler Group but I am glad I did,

If I could give this company a zero stars, I absolutely would. My loan officer Stacey was not good…read moreat getting back to me in a timely manner, and her loan processor was even worse. I was asked multiple times to send documents, which I promptly did, yet I never received any confirmation or follow-up. I was originally supposed to close on November 15th the date was push to November 21st. Two days before the 21st, I emailed Stacey asking if we were still on track to close. She told me no, they were still looking for an investor, but they were sure they would find one soon. She kept insisting everything would come together by the end of the month. I was even told to hold off on paying my mortgage and credit cards because the refinance was "definitely happening". Then everything collapsed. "Sorry Barbara, we still couldn't find an investor". Because of their incompetence, I an now out over $500 for an appraisal and facing late fees on my credit cards. I was repeatedly told that my high credit score would work in my favor, yet that clearly meant nothing. And here's the kicker: my interest rate was supposed to be a little over 5%, but suddenly it jumped to over 6% without a clear explanation. The loan terms kept changing, and nothing was consistent or transparent. And just when I though it couldn't get more insulting, Stacey ended the entire ordeal by emailing "I'm sorry, I will be praying for you" Thanks for the patronizing remark after putting me through weeks of stress and financial loss. Please, please, please do NOT work with this company. They are unprofessional, unreliable, misleading and cost me both money and peace of mind

@valfaro@mlbmortgage.com I wanted to take a moment to express my deepest gratitude to Veronica…read moreAlfaro and the team for the exceptional professionalism and personal support provided during my recent mortgage application process. The team's dedication and willingness to assist, especially in utilizing the company's fast-track process, were truly appreciated and impressive. I am particularly grateful for the opportunity created for me by expediting the mortgage approval process. Time was of the essence, and without her swift action, I might have lost the opportunity to secure the house I have been living in for quite some time to another buyer offering a cash purchase. Her team's ability to pivot around seemingly unmovable obstacles showed the level of personal interest she and the team took in my desire to buy our house. Additionally, although I didn't have a realtor to assist...The team's efficiency and expertise were evident throughout the process, and I am truly impressed by the level of service I received. I cannot thank Veronica enough for her hard work and commitment to helping me through the mortgage process. I highly recommending their services to anyone in need of mortgage assistance and will continue to speak highly of the teams professionalism and dedication.

I have had the pleasure of working with this company twice. My lender is Crystal Hong and she is…read morethe absolute best. She's understanding and extremely knowledgeable when it comes to loans and credit. This company has helped me purchase a home and also prepared me in purchasing another.

Evan was referred to me through my realtors in NJ l, and I could not be more happy with my…read moreexperience. Let's face it--Financing a house is not the best part of buying a house. It can be painful in the wrong hands. But it was clear from day 1 that Evan and his team care more about the people they serve than they care about money. And in the world of money, that is rare. Working toward my financing I called Evan several times to get financial advice that honestly went beyond what he should be expected to do in his work. He even called me on house closing day to see how everything went. His team shares his values as well--that people are important and customers are not just profit. I enjoyed working with all of them and found them all helpful in making financing as painless as possible. I would 100% (and more if that was mathematically possible) recommend working with Evan and his team on home financing.

I was buying a home from across the country, which was obviously a very stressful time. I worked…read morewith Derrek Thomas and he was amazing. Very responsive and reassuring thought the process. Took time to explain everything I needed and make sure I was comfortable throughout the whole process. Had a few small bumps in the road, which were not a result of his work, but he worked tirelessly to overcome the obstacles and help me close on my house in what was described as an impossibly short time frame. 5 stars isnt enough.

The staff at SD Capital is top-notch. The team (Mayur, Shreya, and team) was incredibly responsive…read moreduring our closing process, even amidst COVID-19. The process moved very quickly and we had zero issues along the way. Our realtor had never worked with Mayur and Shreya before, but even she had mentioned how impressed she was with SD Capital. Most importantly, we got an unbeatable rate. Quality service, cost-effective, and fast - who says you can't have it all!!

Manuel Gonzalez and his team are spectacular ! I was in search for a home in the summer of 2018 and…read morehe guided me step by step to prepare us for the mortgage approval that we had in mind . He gave us a step by step approach and we followed it. Fast forwarded to now , we just closed on our home . Not only did he show us multiple programs he explained to us the pro's and con's of each . We had no problem with our paperwork as he had everything on file . Everything went 100% as promised ! If you are looking for a wonderful team , Manuel is the guy !! I highly recommend Manuel and his team as I will be using them in the near future ! Mike

I've been in the mortgage business for 30 years. When it comes to obtaining my own mortgage I go…read moreto Manuel Gonzalez. Why? Because I know the business, I know great rates and I know what's true or not. I don't want my own company knowing my personal financials. So going with Manny gives me the best loan and experience at honest rates, points, and fees. You will always win closing with Manuel Gonzalez.

Jason Katz is hands down the best broker I've ever worked with. I was recommended to him by my…read morefriend when she heard I wanted to move out of Queens and into Manhattan. The same day he was introduced to me he started bombarding me with relevant listings. I was hesitant to work with him as I have an abundance of friends who are real estate brokers (about 10 of them, actually, some of them close friends). Despite my resistance, I soon realized that nobody was going to work harder than Jason, so by default I started working with him and soon ignored all the other brokers. Jason tenaciously guided me through the jungle of Manhattan apartment hunting and made the process fun along the way. He has a lighthearted nature about him but is also extremely committed and hard working. I finally signed a lease on a great studio apartment in Murray Hill. It literally became a personal mission for Jason to help me find my new home. I had been living in Queens for 8 years wanted to move into the city for quite some time. I felt like Jason personally empathized with my story which was really cool. This is in contrast to the many other brokers I was working with who seemed to only care about their commission. If you're looking to rent/buy an apartment in NYC, drop everything and call Jason Katz!