9 days after seeing the Dr, I have nothing to show for it. He did not examine me, just asked…read morequestions. He said he'd set up a test and I'd hear from Quest. I didn't, and it took me two days to get thru their gauntlet to a human, who saw no such request on my record. Tried to reach the Dr, but someone claiming to be on his staff just hung up on me.

He's a great Dr. And an easy person to talk to. He listens and is always concerned about anything…read moreyou may be going through. I would recommend him to anyone who wants a doctor that will treat you like a human being and not just a number.

Love Deetz but when u schedule your appointment at 10 am ( first one) and don't get called up till…read more11. And wait in room alone for another 25 min. Kinda bull shit. No reason for it.

Best Dr. in the County. Extremely knowledgeable & attentive. Every specialist he sends me to…read moretells me that I have one of the best doctors in the entire area. Spends adequate time with each patient. Even if the wait is sometimes long, it's very, very worth it. Love this guy. He's taken care of me for many years. Couldn't be happier.

What an idiot. who let this man be a doctor? Stubborn willful ignorance is the best way to describe…read morehis approach. He should educate himself, but to call him an "expert" by any means is utterly laughable. He even brought up the notion that there are these large groups and organizations in this very area (and maybe a reason 1/4 cases all in bay area, I don't know I'm not the infectious disease specialist) that are advocating for a condition that he still refuses to believe is real. The level of disillusion is just baffling, and his knowledge about the subject, that he is literally by definition supposed to be the expert of, is simply wrong and outdated. I felt like I was talking to a flat earthier who was also somehow an engineer at Nasa. i would really choose any other doctor if you actually want any help. Also he should go tell the millions of people in this country suffering from chronic Lyme because of bad doctoes that wont help, that chronic Lyme doesn't exist. That after 10 days of treatment they're cured, despite the tremendous amount of scientific data coming out in just the past 10 years saying the exact opposite. Just baffling.

Dr. Shin is one of the most competent and compassionate medical doctors I've ever seen/met in my…read morelife. He is very up-to-date with current medical knowledge and technologies. All my questions were answered with highest satisfaction. I am very scientifically oriented person; I found his approaches very reasonable. He should be a great role model of 21st century doctors! FYI, he is an infectious disease specialist and requires referrals from your primar care doctor.

Dr. Wright was the only doctor that was able to help me. I had a version of Lyme's disease. No…read moretreatment worked until I saw Dr. Wright. He (and his staff) were terrific. Thank you Dr. Wright

He saved my life got me admitted to the hospital in a timely manner. He is what the profession…read moreof a medical professional should be

I went to the imaging center in Building D and the staff were extremely helpful and nice. The…read morefacility was clean. No complaints.

Dr. Gaccione is the nicest doctor I have met since moving from Oregon to California 5 months ago.He…read moreis kind, patient, thorough and ai have never met anyone is age who is so knowledgeable and caring.

IDDMC is the place that John Muir and other providers in Contra Costa send their patients when the…read morepatient is in need of monoclonal antibodies and their phone number for that is 925-932-7124. Luckily for me (and perhaps not for IDDMC) when I was doing the research to find another clinic ICCMC's employee told me about and told me she'd send me a text about it when I told her I was driving to the doctors (which she did not do as she said she would). I found out who does this sort of treatment in CoCoCo, and the phone number was the one I was given. This discovery led me to write this review. I called right after my appointment with John Muir Medical Center Urgent Care, around 11:30. At first there is a recording stating that one has reached Infection Disease Doctors. Then I was placed on hold. When someone answered I told them what I needed, they took down my number and told me someone would get back to me. I was clear as to what I needed, what the doctor told me to get. Two plus hours later I called again. I asked when I would expect a call back and was told by the answering service they did not know. Another hour later, I called my health insurance, hoping they would have another lead for me. United Health went above and beyond to try and find another clinic. They even called this clinic where they were told that the number I gave was not correct and it did not go through. Really? I was getting phone calls from Urgent Care, the pharmacy, my mother, my work. I think they just flat out lied to my insurance company. When I finally did get a call towards the end of the day, the person on the phone said "you called a few times today, we were with patients and this was the first time we could call." Ok. I guess I am use to a doctor's office having a front staff. No mention of trying to get a hold of me earlier, my guess is this person was perhaps not the person who lied to my insurance company. (And they wonder why I called twice and then got my insurance company to call, their professionalism was off from the start.) I was told they were not doing infusions for this week as they did not have a "filter" they needed. I think I heard it right. But bottom line, they knew this when I called the first time, when I got their recording, when I got their answering service. It was too late for me to call around and find another clinic. Now, what could they have done? How about put that on your initial recording SINCE THIS PHONE NUMBER IS FOR THAT? How about you allow your answering service to tell me no appointments were being booked? How about just returing your phone calls for SUCH A TIME SENSITIVE TREATMENT within an hour? Really, IDDMC could have made other choices but instead they chose to lie to my insurance company, give me attitude about calling every two hours, and then did not follow through with the number to another clinic when I was told they would. They cost me a day in my quest to get this treatment. I finally did find Total Infusions in Oakland. They had an amazing online tool to schedule an appointment, they called me immediately after I scheduled on to tell me they a same day cancellation. They were so professional when I went in. Service was excellent. Overall, I would not trust IDDMC to do anything for me. This reflects poorly on John Muir too. (Just noticed I did not post this when it happened in mid-April, I blame COVID Brain, but it still stands. Thank you Yelp for reminding me.)

I wanted to leave this review to thank Jean and Karen for taking care of me. These two lovely women…read morewent above and beyond to stay late to schedule me for a Monoclonal infusion after I tested positive for Covid while being 17 weeks pregnant. They did not need to stay after hours, or to be as kind and caring as they were. I am so thankful there are still people like this in the world. The office itself is clean and organized, and my infusion was painless, and Karen is so good at what she does- I am left with no bruises at the injection sites. Thank you ladies for fitting me in and taking care of me.

Incredible caring doctor to all my 5 boys since each were born. Loves her job. Great personality.read more

Dr Borba is the best. We had her as a new born and lost her for a while due to our insurance…read morechange. We are finally back and so happy! It's such a difference working with a pediatrician who will listen and take a whole child approach. A HUGE shout out to the NP Kelly who administered my sons vaccine today. She was kind and patient and for the first time we didn't have a full blown breakdown. I'm so thankful to be back in the competent and talented arms of Dr Borba and her staff. It ultimately means a healthier childhood for my son. So grateful!