The front desk contact came out the door and greeted me with a radiant smile and an aura that was…read morejust as amazing so I was immediately at ease and looked forward to speaking with Mr. Nate Smith. Nate was very cordial, well prepared and professional. The insurance quote information I requested was ready in a timely manner and my decision to contract their services was confirmed. In broader terms, I'm pleased to be doing business with Hometown Insurance company, professional and friendly staff that deliver.

Great customer service. Quick response time. Always takes the time to find us the best price for…read morethe best coverage.

I was late on one payment and got the notice that my coverage was cancelled. I got on the phone and…read morespoke to a woman just this Morning 0900 AM in regards to it. I had to pay a fee of $66 from my last statement which was processed. I then went on to speak to a representative in regards to reinstating my coverage. we went through the details which I complied and understood. I missed one payment and wasn't allowed to be put back into my original monthly small payments because it hasn't even been a year yet for my coverage, and now Geico has dropped me/cancelled me. This woman with a southern accent told me over the phone that I'd have to pay the outstanding balance of $800 something which would cover me entirely for the next 6 months until June 2023. I told her that it wasn't possible since Christmas and the holidays are around the corner, I have other bills to pay off, and that I would have to come back to reinstate it at a later time instead. It was here then that this woman was rude towards me over the phone, which is why I've decided to give this company a 1 STAR RATING due to poor customer service training on her behalf. she said to me, "yes, that's all we can do for now or else you can go look for insurance elsewhere that will fit your financial needs instead." uhmmm excuse me?! Don't you guys need us as customers for your company?! she basically blew me off. I am lost for words here and am bewildered that she would say that to me. WOWWW Thanks to this experience, ma'am, I will be leaving this insurance company after all and never look back especially if this is how you treat all customers. This is a Geico Company based off here in Tulsa, OK.

As a first time customer of GEICO I was able to discover that GEICO is a great insurance company…read morewho knows how to take care of their customers. I received outstanding customer service when purchasing my auto policy over the phone. Kevin Gallien was able to guide me into the right direction when selecting coverage for my autos. All of our questions were answered and all my budget needs were met.

My experience was very good he got me the cheapest insurance that I ever had he listens to your…read morerequest All you have to do is speak up and telling what you can and what you can pay and he'll get you to as close as he can me personally he's the man highly recommend

Fernando was very helpful with the transition of both our home and auto insurance from Texas to…read moreOklahoma. It was good to know he was making sure everything went smoothly.