So this Allstate Agent Joe Jabr retired and let some Bozzo name Abbott Younes inherit all of his…read moreaccounts. When Joe was at his one story location building on Bernal Ave in San Jose Ca. It was easy to get to and limp in there with my cane and Handicapped Accessible. Joe was descent and his wife Charmaigne. He wasn't the best at returning calls or following up on urgent matters, but his wife would try to help out. The real work horse of the entire office was an outstanding, awesome lady name Ibet Rubio. Poor thing!! She always responded to my phone calls or emails and calls me Mr. Lozano. If she was to leave that office I would have followed her to where ever she would go. Allstate says "You are in good hands" well after 13 years of being loyal, excellent customers with 4 vehicles and homeowners insurance. We decided to terminate the relationship with Allstate. When Joe retired he had to move the office to Great Oaks Blvd. San Jose Ca. because some bank was taking over their building. The new office is a two-story building with stairs only. Not handicapped accessible, no elevator and has Abott and some heavy accent man "Sam" working there. Ibet Rubio still driving that office and continuing the support to help them stay opened. When I call their 408-281-0881 number. I would get a lot of Huh? Duh? responses from the male employees. Only one that knew who I was is Ibet. Go figure?? Customers service sucks. English grammar sucks. They got to check with Ibet for advice and she is not even the boss of the office. She should be and they would probably get a better review and responses. Don't go to Allstate. You have been warned. My wife was in a car accident on February 14 2023. Valentines day. Some dumb punk kid and his girlfriend side swiped the driver side of her Hyundai Sonata traveling south on 101 causing them damage to the car and shock and shoulder injury to her. Everything was caught on the dash cam she uses in her car. The young kid did not see her heading south to the 85 freeway on ramp when he merged over 4 lanes to catch the ramp before he passed. My wife pulled over the kid pulls over and immediately responded "It's my fault" "I did not see you" "Are you ok" The car was not registered in his name the insurance was not in his name. He worked for an Auto Body shop, and it belonged to the business. When we opened this claim with Allstate. The adjusters from Arizona had the audacity and stupidity, mentality to blame my wife for 15% liability because she did not respond by moving over or slowing down and let this dumb driver merge over 4 lanes to enter another freeway. Thalia Mustafa and Brooke Hawkins were the 2 BIMBOS that were writing the responses to our claim. They are in Arizona not California and if you see on the recording my wife did not have any more room to merge besides a ditch, cavity, excavation 10 feet deep where she probably would have died if she reacted in that manner that these Dumb Ass adjusters were suggesting. So overall of this review is that you ARE NOT IN GOOD HANDS WITH ALLSTATE. You are in bad luck and guilty before trial with these people. They could not open the video attachment from the dash cam. I had to put on You Tube and send it to them. We filed a complaint with State of California Department of Insurance and hired an attorney and the idiot adjuster Keith Storms responded right away. Allstate decided that they were going to let the other insurance pay for all the damages and claims we are filing with our attorney. That we are not going to have to accept 15% liability for this accident. Duhh! Yeah, why should we. She was driving home from work not on the radio not on the cell phone not texting. Just driving home on VALENTINES DAY! https://youtu.be/bQJwXDF2VE0 - You can see a small car with blinkers on the middle passenger lane merging https://youtu.be/jjlWIXiJlhQ - you can hear the voice of the kid apologizing and taking the blame https://youtu.be/GeW0TD0wk1Y - Day recording so you can see if she had any room to merge https://dynl.mktgcdn.com/p/Tpa3RURaSFAmPkdYB9Rwa3A4Cre9LdL5K1apakYCsBc/450x450.jpg Abott Younes not Joe Jabr

Let me start by saying it's the best insurance firm in town great customer service, great…read morehospitality filled with warmth . Very attentive big Shout out to CEO Abbott Youness, l'd give this place a 10+ * The service is impressive, always superb , great knowledgeable staff their kindness and care are unmatched when it comes to Your insurance needs Ahmad Jaber

Theresa Delcenio has provided excellent service to us for many years. Theresa has advised us…read moreappropriately when we moved to a new home and when there were changes with respect to our four adult children and their homes and vehicles. Theresa has counseled us with respect to taking proper fire precautions and regarding umbrella coverage and adequate rebuil coverage. I recommend Theresa Declenio most highly

Great service! Elizabeth and Jim are amazing! Always ready…read moreto answer any questions you have and go over details of the bills or coverages. They're really helpful :)

Do people really review life insurance agents? I'm really pleased with the guy we use. We've…read morerecommended him to numerous friends, and they all report that he comes back with the best price and quality. I first conducted business with Ken Pusateri many years ago when I was looking for life insurance. I got an A- company at a price that was phenomenal. I finally got to meet him recently. He's found yet another great deal on a retirement annuity and I'm amazed that the product he recommended exists. Ken Pusateri is not your average agent.

Sal does a great job on my taxes and he is very fast, easy to work with…read more his value is worth it

Outstanding service professional, extremely knowledgeable and a very "great guy" to work with.read more

I needed to renew my moto insurance policy and was recommended to try farmers. After meeting with…read morehim, he got me a quote and it was cheaper by $100 from my current insurance company progressive. Same coverage and a bit extra on some of the amounts. He was able to get it active same day and was able to cancel and switch over to farmers. He was straight forward and helped me get it all done same day and stayed late wayy after he closed until it was active. I am telling my friends to try him out and see if they can get their policy's lowered like mine.

Jeff has been wonderful. He is personable and cares about his customers. When trying to resolve an…read moreissue for me, he got a NO, and escalated the issue and wound up with a Yes! I feel well taken care of And am grateful for his willingness to help.

DO NOT DO YOUR TAXES OR GO TO THIS MAN FOR ANYTHING ! He is a crook ! Has no ethical sense or…read moremorals. Charges outrages prices for no assistance . I had to pay back so much money every year dealing with this man .. I went elsewhere and was given the proper guidance and assistance that is expected . I was given so much helpful information that will be needed in the future. This man gives ZERO assistance . All he does is say how many big wig people he helps and basically looked down on me and my wife like we were peasants. We both work hard to get to where we are at and all he could say was what we make, which is well over 400k, was nothing. He put us in the biggest hole that we are constantly working to get out of. Now we have a light at the end of the tunnel . So please, do yourself a favor and do not contact this man .. all he will do is offer you to pay ridiculous money for absolutely nothing.. TERRIBLE HORRIBLE

My wife and I were recommended to use Mark...we paid what we usually paid for a Tax Sevices...BUT…read more...this guy SAVED US MONEY !!!! Good guy....great coffee...Awesome Savings . We already made appt. for next year

Janelle at Caplan & Wong CPAs is very professional and understanding of my individual tax needs and…read morehas exceeded my expectations. I highly recommend if you are looking for a new CPA.

We have worked with both Janelle and Bob for years and are happy with their services. The IRS…read moreprocessed our tax payment incorrectly a couple years ago. Janelle went above and beyond to help us sort out the issue which she helped us to resolve after much effort!

Bob is a very, very wise and detail oriented accountant. I am and I always have been very satisfied…read morewith his attention to detail and helpfulness.

Jen and I have been using Bob McDonald for years since our old Accountant screwed up my Daughter's…read moreTaxes. Bob has been spot on and his Dry Sense of Humor is second to none, with Robin Williams having a slight influence on him by working together when they were youth, up in San Francisco. Reasonable Fees for a CPA.. Today, i dropped my Taxes off after missing my appointment earlier in the week due to a cold. Of Course, Being Sunday, I dropped to my knees out of respect to my Tax God. Appointment was done in Record Time. On the Way out.....Bob suggested a Plug In Vehicle for this year and to buy it, not lease it to take advantage of State and Federal Taxes. Had a A quick question regarding my Alien Wife and Foreign Estate Taxes... answered in 2.5 Seconds... Bob, what a Brilliant Mind. The happiest day of the year is when I leave Bob's Office, assured that EVERYTHING is going to be OK. Since I have worked in San Carlos for over 30 years, I found you can always catch Bob at his favorite Watering Hole: The Plantation which has strong coffee and excellent breakfast sandwiches.... by Susie. Bob's brother, Don is also a Kick. Can't wait for Bob and I to deal with 2014 Taxes.