Mr Joseph explained everything very well. He showed us where an accident had damaged our ring and…read morewhat he would need to do to repair it. I have no doubt that it will be beautiful when he finishes.

I had been looking for months for a new setting for my diamond. I wasn't having any luck finding…read morewhat I was looking for or trusting the places I went to. Abraham Joseph Jewelers was recommended by an acquaintance, so my husband and I decided to see what they had. I shared an image of the setting I wanted and Abraham was able to design and make one that I absolutely love. He was great to work with. He understood what I was looking for and provided excellent advice. I'm so glad we found this jeweler. He was so easy to do business with and the jewelry he makes and carries in the store is absolutely beautiful. We will be back.

If you are looking for the perfect watch, this is your spot in Charlotte…read more Make sure you ask for Adam. He is truly an expert and is in the know of the hottest most exclusive time pieces hitting the market. Make sure you tell him The Limerick's sent you. Life is short- Buy the Watch.

I have been in the market for a Rolex for over a year and a half and I've had no luck whatsoever…read more Granted there is a shortage and every jeweler you go to have is going to have a waitlist. I stopped by Windsor Jewelers in SouthPark and yes it was the same issue. The sales associate took the time to explain in better detail what was happening with Rolexes and offered me different options but I declined. I did get out in their waiting list so I'll see what happens and update when necessary. Overall, the customer service was great and the selection of watches and fine piece jewelry was nice. I would definitely recommend Windsor Jewelry for your jewelry needs based on my experience. I hope this turns out to have a happy ending.

There not an authorized dealer for any brands yet won't work on a clone movement. Wouldn't take my…read moreG-Shock there

They were very efficient & pricing is very reasonable. Would highly recommend any watch repair…read more Will use them again.

I just made my 2nd Rolex Purchase with the incredible group of experts at Sumpter's Jewelers. My…read morefirst being 5 and a half years ago. There is no where else that even comes close to getting what you want in your hands any more efficiently than the Sumpter's. I walked in the store and didn't immediately notice the exact Rolex I was looking for, but I happened to notice the exact model was being worn by the Owner, which he takes off his wrist and sells me straight out at a great price. I can't wait to increase my collection via Sumpter's. I can't tell you how important it is to have a go-to location that I can trust instead of these online vendors in which you don't really know what you might be getting. These guys are the Best!!! Go see them, this is not a paid or compensated endorsement it's just a happy customer who really has been treated right, not once but twice now. All my best, Dr. Richard Dean Thomas

Apparently replacing a watch battery has become a multi-week engineering project…read more I dropped off my Tissot watch at Sumpter's Jewelry & Collectibles on July 21 for what should have been one of the quickest and easiest services a jewelry store offers: a simple battery replacement. Judging by all the glowing reviews, I expected competent service. Instead, I got an endless parade of excuses, contradictions, and complete silence. After waiting about an hour, I was suddenly informed that the "watch guy" wasn't there and was supposedly on his way. Strange how that detail only came up after I'd already been sitting there. Then the story changed again. I was told the technician had accidentally damaged my watch's seal and that it now needed to be replaced. So my watch somehow left my possession in working condition and immediately came back with more problems than it arrived with. When I offered to wait, they insisted I leave it because the watch technician wouldn't be available anytime soon. Fast forward to July 29. Eight days later, after multiple phone calls, repeated promises that someone would call me back, and absolutely zero follow-through, I finally got the "watch guy" on the phone. His explanation? In over a week, all he had managed to accomplish was putting the back of my watch back on. That's it. He hadn't even completed the pressure test to restore the watch's water resistance. Apparently, after eight days, we're still working on Step One of a battery replacement. The most impressive part of this experience wasn't the repair--it was the complete lack of communication. Not one proactive phone call. Not one update. Had I not kept calling, I'd probably still be wondering whether my watch was even there. At this point, I'm genuinely questioning whether all of the glowing reviews reflect the service I received because my experience couldn't have been more different. If replacing a battery turns into damaging a seal, leaving a watch untouched for over a week, and requiring the customer to chase down every update, I'd hate to see what happens with an actual repair. If you enjoy wasting your time, hearing a new excuse every time you call, and wondering whether your watch will ever be finished, this is the place for you. If you value professionalism, communication, and the expectation that a basic battery replacement shouldn't become an eight-day saga, I'd strongly recommend taking your watch literally anywhere else.

I don't write reviews! It's the middle of the corona pandemic and I had ordered a watch from a New…read moreYork jeweler. Was so excited to have a great new time piece and couldn't ware bc it needed the links added. I called and Michelle met me in parking lot. Spent 45 mins going in and out of store changing sizes to appease my picky self. She never stoped smiling and eager to get it perfect. A hour later I ask what I owe and she said $20. This will now be where I do business. The value of a true Jeweler is as valuable as the jewel your purchasing. If you dont get that stay at the mall.

Excellent Service! In addition to excellent quality of work…read moreand quick turnaround, Michelle & Carly are wonderful in every way!

Tomer was great ! Very knowledgeable! Very fair and did not…read moretry to lowball me I called in advance and he was able to get me an appointment the same day I recommend him 100% if you need to sell diamonds or gold

I stopped in yesterday with my boyfriend for some last minute holiday gifts and was not…read moredisappointed! The staff was helpful and friendly and we found some beautiful gifts which the staff cheerfully gift-wrapped for us. They had a great selection of jewelry, purses, cutesy gifts. I will definitely be going back!

If you are looking for a very pretty yet distinct piece of jewelry, without breaking the bank, you…read moremight want to take a trip to Leah & Co in the Ballantyne area. It's a beautiful little boutique that carries tons of necklaces, rings, bracelets, even pocketbooks (every day and evening), and cute little off-beat gifts. I spoke to Phyllis who was very helpful. Just an example of a really cute gift I saw: it's a hammer and screwdriver set for a woman, by a company called "cute tools" - I've attached a pic. Adorable! Packaged really cute and everything. Who would've thought, a chic hammer? LOL. Definitely check this place out if you are in the area. Prices are reasonable, and they run sales often.

Great service and excellent quality repairs to two jewelry pieces.. Thank you.. will be back. Nice…read moreto be reacquainted-

For a traditional Fine Jewelry Store experience Elizabeth Burns is unmatched in the Charlotte area…read more Jewelry, gifts, crystal, china, stemware, flatware and hollow ware all in one beautiful location .You only have to oven the door to realize you are have found someplace special. I have purchased several of the most wonderful gifts here over the years and always enjoy stopping by when I am in the area.