I had the interior and exterior of my Honda Pilot detailed here before trade-in and I was very…read moreimpressed. Ron is pleasant, hard-working, thorough and takes pride in his business. The car looked almost brand new after he cleaned it. I was able to get an excellent rating from the dealer, which was thanks to Ron's hard work. Highly recommend Detail Doctors!

Excellent work. Car was very dirty after a big move and looks great. Very competitive prices too…read morefor the area. Highly recommended.

TL;DR: They do things to your car without telling you and hack things off…read more These people (while working on unrelated systems on my car) cut the brake shield off of the car. They didn't use the bolts the manufacturer handily located to make taking the brake off easily. Nope, they _hacked_ it off, literally. When my mechanic father called to ask the about this, they said they "had to" hack the brake shield off, because it was in the way. Didn't even defend it. Didn't remove it properly, seeing as it is manufactured to be removable; sawed/cut it off. They had the _gall_ to actually argue and try to defend mutilating a vehicle without even telling the owner what they did to their car. Troubleshooting a stalling issue, they went ahead and replaced the spark plugs. They are very bad to go ahead and most unprofessionally do things to your car without asking or informing you until after the fact. Well, it turns out that they put the incorrect spark plugs into this vehicle. On the same car, they _also_ took most of the emergency brake assembly off the vehicle. They weren't supposed to be touching it. They weren't asked to even look at the emergency brake. They didn't inform the owner that they even looked at it, let along touched it; they just stole parts and let the owner leave with a non-functioning emergency brake they caused, without telling them. This is a hilly region. They could have killed someone by doing this, but I guess they were hoping I would come back when I "discovered" the emergency brake no longer worked. Do not go to this shop. They will do things without asking you, behaving very unprofessionally, put on incorrect parts, literally _chop_ parts off (and not even tell you) while also being overpriced compared to some other local shops. Then, after they do all this, they will smile at you and tell you "it's ready for the next thousand miles!"

Great service for a fair value. You can be sure, they'll be more than fair. Because of their…read moreservice and great value sometimes you have to wait for a scheduled appointment

Excellent honest mechanics! Brought my 01 Camry for rotors, brake pads, suspension all around and…read moretire mounting balancing. They were very reasonable and quick, considering the amount of labor. They were also honest about what was needed and saved me considerable money. Car also rides and stops much better now.

Trustworthy staff, they always fix the issue and usually pretty quickly. No complaints here! Would…read morerecommend!

Took care of my car super quickly and have it running the best it has in a while! Offered a free…read morepick up too that saved on the uber cost. Super friendly staff and reasonable pricing.

Great accommodating services. Super helpful with vehicle registration. Don't go to the the Dmv with…read morecall them first.

We are from Youngstown, Ohio , but our daughter is a student at WVU. Our crazy story starts with…read moreher calling me to to inform me that rocks had fallen down a hillside at her apartment , damaging 2 cars. One of them hers! After filling our claim with State Farm , we had the car towed to Freedom on 3/3/26. on 3/5 I called to see when the estimate was to be done on the car. I was thrilled to be informed , the estimate was done, parts were ordered, and insurance agreed to pay for repairs! ONE WEEK LATER, I got a message saying the car was done! New hood, front bumper, and new left headlight! She drove the car home on 3/13 for spring break, and the car LOOKS GREAT, like it never had any damage! --Great job , Freedom Collision -- Tony Cerbus Youngstown , Ohio

Took my car to Freedom Collision on the advice of GEICO as they are a GEICO Preferred shop. Got…read morenotified that car was ready for pick-up. When I arrived to pick up the car, it appeared the work was done by an amateur! Does not appear to be any quality control process in place as the body work on the hood was obviously substandard. It took an additional week to get my car repaired to be minimally satisfactory. I was not offered a rental car for the extra week, I was not offered an explanation for the poor workmanship and most importantly...I was not offered an apology. I absolutely would not recommend this shop.

An amazing group here very motivated to answer the phone excited to help us. We broke down on our…read moreway back to Ohio. Sheila my partner friend googled them right away. We ordered a tow truck already he gave good directions got the van there. We got a hotel stay the night he called us at 9:30 the next morning and said it was fixed. No worries This is America at its best I'm really excited for these guys they all have such a great attitude.

My wipers quit working. I thought I needed a motor. Dave checked it out and said I didn't need the…read moremotor. Just the linkage(?). He saved me a ton of money and is just overall a great human being! Check him out!

16 October I ordered a set of tires and scheduled an appointment for installation and an alignment…read moreon the 24th. On the 19th of October received a call saying tires had arrived and confirmed appointment. Arrived on the 24th to be told "sorry we sold your tires and have to reorder them, when would you like to reschedule?" You lost a repeat customer, I don't have time for this kind of operation. Now I go to Glotfelty which had the tires in stock and installed them with out an appointment on Saturday. I would highly recommend shopping around! Glotfelty in Oakland Maryland

Great communication, follow-up, ordering everything. Nice group of people, service was prompt and…read moreefficient. I found this to be the case at both Tire Lady locations. They have a customer as long as I am in the Morgantown area.

Worst service experience I have ever received. Took my Subaru there for repairs and when I got it…read moreback it was worse than when I took it. Then $80 for an oil change, ridiculous. I couldn't recommend these people for anything.

Have had our rental vehicle there for about 5 months now, they have consistently told me it will be…read moredone in a week that whole time. I was extremely optimistic when I dropped it off, as I run a car rental company and they seemed super on top of it. I couldn't have been more wrong. They have misordered parts and they're manager might be the rudest person I've ever had the displeasure of meeting. It appears his job is to just tell customers "Tough shit, go somewhere else". As a fellow business owner, how they treat their customers is mind blowing to me. Would highly recommend you take your vehicle to Finish Line Motors. Their service department has been consistently under budget and honest with me, but I'd definitely avoid the Sube Shop at all costs.