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Michaels Furniture

5.0 (1 review)
Closed 9:30 am - 5:30 pm

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4 months ago

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Furniture Towne

Furniture Towne

2.0
(5 reviews)
0.0 mi
$$$

Very disappointed with the quality of the furniture I purchased and the communication is terrible…read more I purchased an electric recline couch and loveseat and have had a little over 2 months. In the store I noticed a small stitch coming out and was assured it would be fixed before delivery. It was not, it was delivered with the stitching still out and we had to have one of their guys come to fix it. Not even a month later more stitching has come out and I have attempted to contact them through the website with no response. I called the store but all I got was they cannot be returned but they have a 1 year warranty. I also contacted on Facebook Messenger which took way to long to get a response and all I got was that their guy would be in touch to come fix it... AGAIN. I am still waiting to hear from their guy and them and it has been over a week since they last responded. The motor is also starting to act up on one of the recliners. This is absolutely unacceptable for new furniture and doing business in general.

as you can see... this place only has one star. don't get me started…read more.... broken recliner (floor display i believe) theyll pay parts, I pay labor. no biggie but it's been 8 months and Ive never heard a word from them. theyre communication is awful! The sales woman is really nice but havent heard a word from her. but its the owner thats really terrible with people. I also wanted them to make sure the bed I received was same I ordered. A week later i told them it didn't look like or feel like what I ordered. Aric, the owner, to have somone look at it and stated he'd never take back a bed! then he started yelling at me about it. His warranty program is non-existent. terrible customer service. Aric is a rude, obnoxious, mean actually, person. He has tantrums like a 2 year old. very unprofessional. he recommended a few contractors for various work we needed done. Out of 4 people... 1 showed up. The rest didn't want to be associated with his name.

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The Front Of Our Store
The Front Of Our Store
The front of the store.

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The front of the store.
J&J-Appliances

J&J-Appliances

1.0
(1 review)
2.5 mi

The owner of this business, Jose Velez, operates a home appliance repair service. Mr. Velez was…read moreunscrupulous & dishonest with us & failed to complete a repair initiated on one of our home appliances, leaving it dismantled after a total tear down. Mr. Velez accepted funds for parts that needed to be ordered for the repair & failed to return numerous phone messages left on his answering service since accepting the funds. After his second ( & last) service call, we noted that the receipt he provided was generic with no printed business name, which, in retrospect, raised concerns. A follow-up business search with the Sec'y of State of Ohio shows he has not filed business documents with the State of Ohio & has no "Certificte in Goodstanding". Due to his failure to complete the repair as he promised on his last service call & our failure to thoroughly verify his credentials we were obligated to purchase a new appliance. This review is to alert the community that Mr. Jose Velez is operating J & J Appliance unethically & to prevent others from being scammed by this disreputable, untrustworthy individual. This business rates ZERO stars.

From the owner: J&J-Appliances, The Appliances Professionals have been in business since 2012. We have the fastest…read moreservice, Lowest Rate and the Best Technician in this field. We Repair all major appliances for all brands and models. We also install appliances and we have refurbished appliances for sale.

Renovatech

Renovatech

4.0
(17 reviews)
51.2 mi

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

I got a very fast reply from Renovatech's team. They even came out on the same day I contacted…read morethem. Daniil was very professional and quickly assessed the problem. He was back 2 days later with the replacement part to repair our dishwasher. Service was fast, professional, and reasonably priced for the quality of work provided.

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Renovatech
Renovatech
Renovatech

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Michaels Furniture - furniture - Updated June 2026

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