I found Garage Pro on Yelp during my quest to find a flush panel steel garage door for a modern…read morelook to my midcentury home. This was a standard option when garage shopping Los Angeles but every garage pro in the area had never sold or seen what I looking for and the closest option, which still didn't satisfy our requirements, was 2-3x the price of most doors. Fast forward to Ricky at Garage Door Pro who went above and beyond to research for options outside of his normal network. He ended up finding a Harmonn model that fit the bill, which was more reasonably priced. The new supplier had a delay and shipping issues that weren't Ricky's fault but he constantly kept tab on things for us. After a couple of months, the door arrived and Ricky delivered/installed it within a week in less than 4 hours. It came with a fresh door track, trim and other parts. So far, we haven't had any issues and I don't anticipate any but we have a 90-day service warranty and 3 year product warranty. I would definitely recommend their price competitive, high quality services to others!

Timely arrival. Completed replacement parts and service requested. Felt the value of $600 was good…read more Still working unlike prior experiences with other company.

I had plans for lunch with family Saturday. But you know how stuff always happens when you have…read moreplans! Things went left! Our garage door was literally hanging on one side after I attempted to close it. Now I'm running late and have to call my family to push back our date. Then it's the hubs! I had to get him up from his nap to tell him the garage door is hanging off. Great way to start the new year! So me being an Elite, I always rely on Yelp! I searched for garage door repair, found this company with top reviews, and gave them a call. There isn't any negative feedback in this review. 1-4 are all positive. Want details, keep reading! 1. Initial Call / Operator I called the office and a young lady answered. She was very pleasant, took all my information, and told me a technician would come out to provide a free quote within three hours. She also asked how I found them, and I let her know it was through Yelp. 2. Timeline of Arrival The technician, Angel arrived earlier than the initial timeline. He called beforehand to let me know he was on the way and would be arriving sooner, which I appreciated. We needed to get the garage fixed as quickly as possible so that worked out for us. 3. Technician Angel explained that he could repair it, but it would basically be a band-aid fix. Our tracks were bent and there was another issue, so we'd likely run into the same problem again. He offered to replace the garage door right then, which made us happy since we store important items in our garage. Unfortunately, he didn't have our door type on his truck and it had to be ordered. We scheduled installation for Monday. 4. Installation Angel arrived Monday as planned. He told me the process would take about two hours to remove the old door and install the new one. He was true to his word. It actually took a little less than two hours. He also gave recommendations based on the slight pitch of our foundation and shared tips for 6 month maintenance. He was friendly, professional, and cleaned up after himself. To answer your question.... YES!! I would absolutely call them again for any garage repairs and would recommend them. No complaints at all.

Came the next day. Was quoted a certain price and paid that. 600 cheaper than A1 Garage who rips…read moreyou off! Angel was here super fast and got my hanging garage door up and working super fast! Thank you so much!

I called Rick at 10:00 am today, he was here by 11:00 am, and completed our repairs a little after…read more12:00 noon. We are first-time customers, but we will certainly call him in the future. Rick is Professional, knowledgeable, and personable, and his charges were more than reasonable. Dave and Oksana Carlson Vernon ​

We had such a wonderful experience with In & Out Residential Garage Door Service, and I can't…read morerecommend Rick enough! From the very beginning, he made the process simple, stress-free, and extremely professional. When I first called, I asked how much it would cost for him to come out, and I was pleasantly surprised to hear the service call was only $20.00. I found this to be very reasonable compared to others I had checked with. Since it was late in the day of a holiday weekend, I asked if he worked on Saturdays. He advised me that they do and sent me a convenient link to book an appointment. As I was looking at the open time slots I noticed there was one opening left that day, so I quickly booked it hoping they would make it out still that day. To my surprise, Rick personally called me right away to double-check that I actually meant to choose that day, since I had originally mentioned wanting a Saturday appointment. That extra level of attentiveness really stood out to me. When Rick arrived, he was punctual, professional, and extremely knowledgeable. He took the time to walk us through multiple repair and replacement options, explaining the pros and cons of each one. There was no pushy sales pitch, just clear, honest information so that we could make the decision that was best for us. That alone made me feel very comfortable and confident in working with him. Even though it was late in the day, Rick stayed past 6:00 p.m. to make sure everything was installed perfectly and that our garage door was in great working order before he left. He was thorough, efficient, and went above and beyond to make sure we were taken care of. Before wrapping up, he explained all the features and functions of the new product we had chosen. He also helped us get the app dowloaded on our phones, and made sure we understood everything and felt confident in how to use it. Rick's expertise, conversation, professionalism, and genuine care for his customers really shined through. It's rare these days to find someone who not only does excellent work but also takes the extra time to ensure everything is done right and that the customer feels valued. If you're looking for a reliable, knowledgeable, and customer-focused garage door service, look no further than In & Out Residential Garage Door Service. Rick truly goes above and beyond, and I would absolutely recommend him to family, friends, and anyone in need of garage door repairs or installations.

Guys are great. Will use them again. Fast response and professionally done. Excellent follow up to…read moremake sure we are happy with results.

Well they had 2 service guys to install a garage door opener.. and told me they couldn't do it…read morebecause the package was opened... thats right.. it was opened... so I went to the next guy... somebody will want my money... lol

I was referred to Myron by my grandmother a few years ago. He has fixed my garage door a couple of…read moretimes and I was very pleased with his service each time. Myron was able to stop by the same day I called for help and had my door working in about an hour each time. I don't know what the going rate is for this sort of service, but his prices seem very reasonable to me.

I called Adam to install two new garage doors on a new construction house. He came out to look at…read morethe job and measure up the openings. He seemed really nice and said he would come back and install the doors in about two weeks on 12/28/2017. He required a $1000 down payment for the garage doors so I wrote him a check. Adam contacted me 1/20/18 saying he was having some family issues and would get back to me on the Monday to schedule the installation. I have tried to contact Adam multiple times a week ever since 1/20/18 and he refuses to answer texts or voicemails. I feel he has stolen my $1000 down payment since I have not heard back from him for over a month and won't communicate with me. I hope Adam communicates with me so this problem gets rectified, otherwise I would be very cautious about hiring him!

I purchased an $89 Amazon Local voucher for tune-up, roller replacement, and alignment. Service…read moretech came out within one day, which is where my good review of the company ends. My garage door has been out of alignment for awhile. One side of the garage is raised about one inch off the ground when the door is closed. You could literally see the garage door coming out of alignment every time it went down, if you paid attention. I was also missing one of the rollers and the door was slightly loud. Seeing as I know very little about garage doors, I figured I would get the voucher and have the "experts" handle the situation. My service call got off to a bad start when I explained that the garage door was out of alignment. The service technician took a glance at the door (from 10 feet away) and stated, "No it's not. Your concrete is uneven." The concrete is not uneven. It is perfectly straight from one end to the other. Maybe not level, but that is another issue and that is why the rollers are made the way they are (as I found out later through research). Don't you think a garage door "expert" would take some measurements to make sure that a door closes evenly? Anyways, I let the service technician do his thing. 30 minutes later he shows me that he lubed the track and replaced the rollers. He puts the garage door up and I close it. He then leaves me with an unaligned garage door, $10 in new rollers, and some grease on the track. Cut to 3 hours later. I come outside to open my garage door. I press the button. The motor engages for a split-second and then reverses direction. After several times trying the door, I cannot get it to work. I call the next day and leave a message that my garage door no longer works. Mind you, my garage door has worked every day for the past 8.5 years since I moved into the house. I receive a callback the next day from Adam, the owner. I explained the situation, that my garage is still unaligned, and that it no longer works. I explained that I did not want the same service technician to look at my garage. Adam told me that he'd be to my residence between 4 and 6pm. Adam got to my residence at 8:30pm, which made my wife mad, but I was just happy that he came out. When I showed Adam the unaligned garage, he glanced at it and stated, "It's not out of alignment, your concrete is uneven." Well, I knew where this service call was going to go. I showed him the problem with my garage door not opening. He presses the button a few times and tells me that the capacitor on the garage door is bad and that I need a new garage door opener. Mind you, he didn't take anything apart to come to this conclusion. He stated that my garage door opener is over 12 years old and that these things happen. I asked him if it was a coincidence that on the very day his service technician came out, my garage door, that has worked for 8.5 years, decides to die on me. Adam looked me straight in the face and told me that these things happen and there is nothing his service technician could have done to screw up my garage door. I basically tell him thanks for nothing and he leaves. Cut to two days later (after researching new garage door openers, installation, and alignment). I go out to my garage and decide to try opening it once more. I press the button and the garage door goes up. It is now much noisier than before I called the service technician, but it worked. I looked up how to align my garage door online. It literally took my wife and I five minutes to get the garage door aligned and to close evenly without a gap at the bottom. So, as a warning to everyone. Save yourself some money. Buy the rollers on Amazon for $10, buy a tube of grease for $3, and read up on how to align a garage door yourself. I am just glad I didn't listen to Adam when he told me I needed a new garage door opener.

Titan did a great job. Craig, the technician, was very thorough in explaining the issue with why…read moreour door stopped working, and the garage door even sounds better & quieter now. He gave a clear estimate of the costs, including on future work to consider and overall i am pleased with the work and finding this place. would definitely recommend and use again.

Had a garage door misbehaving, and requested a quote from Titan through the Yelp! app. They still…read morewanted me to call the office to schedule an appointment, but was able to have someone come out the next day. The tech arrived on time, was very friendly and helpful. He checked a lot of things to try to diagnose the problem, and explained what he was doing the whole time. Unfortunately I need a new garage door opener, but he was able to get it in a spot where I can keep using it while I weigh prices and options for the replacement.