great work speedy good quality reasonable prices. polite employees excellent employees in the field…read moreand on the phone.

I found Garage Pro on Yelp during my quest to find a flush panel steel garage door for a modern…read morelook to my midcentury home. This was a standard option when garage shopping Los Angeles but every garage pro in the area had never sold or seen what I looking for and the closest option, which still didn't satisfy our requirements, was 2-3x the price of most doors. Fast forward to Ricky at Garage Door Pro who went above and beyond to research for options outside of his normal network. He ended up finding a Harmonn model that fit the bill, which was more reasonably priced. The new supplier had a delay and shipping issues that weren't Ricky's fault but he constantly kept tab on things for us. After a couple of months, the door arrived and Ricky delivered/installed it within a week in less than 4 hours. It came with a fresh door track, trim and other parts. So far, we haven't had any issues and I don't anticipate any but we have a 90-day service warranty and 3 year product warranty. I would definitely recommend their price competitive, high quality services to others!

Garage door malfunctioned during a storm, had to close it manually and thus couldn't get back in…read more Telephone call after hours was returned the very next morning, repair person was prompt during promised three hour window, they have a $150 minimum response charge which was well worth it. He figured out the problem in moments (a connection had been severed by the high winds and hail) and did a little maintenance since he was being paid for an hour anyway. The woman who returned the call was excellent. The name is pronounced, :Wild-ee, but I prefer to call them, wild. I like to picture wild undomesticated repairmen just barely tamed enough to respond to emergency repair calls, then returning to their natural habitats.

I highly recommend this company. I got a ridiculously high estimate ($3500) from one of their…read morecompetitors, they claimed most of the parts on my door were worn out. So I decided to give Joe Wilde a call, he had a guy at my house within a few hours and he was able to fix the door with no parts being replaced in under an hour for $150! It turned out to be an eye sensor issue, The door has worked perfect ever since! Thanks so much for being an honest company! I will definitely do business with you again if I need a garage door guy!

I called Adam to install two new garage doors on a new construction house. He came out to look at…read morethe job and measure up the openings. He seemed really nice and said he would come back and install the doors in about two weeks on 12/28/2017. He required a $1000 down payment for the garage doors so I wrote him a check. Adam contacted me 1/20/18 saying he was having some family issues and would get back to me on the Monday to schedule the installation. I have tried to contact Adam multiple times a week ever since 1/20/18 and he refuses to answer texts or voicemails. I feel he has stolen my $1000 down payment since I have not heard back from him for over a month and won't communicate with me. I hope Adam communicates with me so this problem gets rectified, otherwise I would be very cautious about hiring him!

I purchased an $89 Amazon Local voucher for tune-up, roller replacement, and alignment. Service…read moretech came out within one day, which is where my good review of the company ends. My garage door has been out of alignment for awhile. One side of the garage is raised about one inch off the ground when the door is closed. You could literally see the garage door coming out of alignment every time it went down, if you paid attention. I was also missing one of the rollers and the door was slightly loud. Seeing as I know very little about garage doors, I figured I would get the voucher and have the "experts" handle the situation. My service call got off to a bad start when I explained that the garage door was out of alignment. The service technician took a glance at the door (from 10 feet away) and stated, "No it's not. Your concrete is uneven." The concrete is not uneven. It is perfectly straight from one end to the other. Maybe not level, but that is another issue and that is why the rollers are made the way they are (as I found out later through research). Don't you think a garage door "expert" would take some measurements to make sure that a door closes evenly? Anyways, I let the service technician do his thing. 30 minutes later he shows me that he lubed the track and replaced the rollers. He puts the garage door up and I close it. He then leaves me with an unaligned garage door, $10 in new rollers, and some grease on the track. Cut to 3 hours later. I come outside to open my garage door. I press the button. The motor engages for a split-second and then reverses direction. After several times trying the door, I cannot get it to work. I call the next day and leave a message that my garage door no longer works. Mind you, my garage door has worked every day for the past 8.5 years since I moved into the house. I receive a callback the next day from Adam, the owner. I explained the situation, that my garage is still unaligned, and that it no longer works. I explained that I did not want the same service technician to look at my garage. Adam told me that he'd be to my residence between 4 and 6pm. Adam got to my residence at 8:30pm, which made my wife mad, but I was just happy that he came out. When I showed Adam the unaligned garage, he glanced at it and stated, "It's not out of alignment, your concrete is uneven." Well, I knew where this service call was going to go. I showed him the problem with my garage door not opening. He presses the button a few times and tells me that the capacitor on the garage door is bad and that I need a new garage door opener. Mind you, he didn't take anything apart to come to this conclusion. He stated that my garage door opener is over 12 years old and that these things happen. I asked him if it was a coincidence that on the very day his service technician came out, my garage door, that has worked for 8.5 years, decides to die on me. Adam looked me straight in the face and told me that these things happen and there is nothing his service technician could have done to screw up my garage door. I basically tell him thanks for nothing and he leaves. Cut to two days later (after researching new garage door openers, installation, and alignment). I go out to my garage and decide to try opening it once more. I press the button and the garage door goes up. It is now much noisier than before I called the service technician, but it worked. I looked up how to align my garage door online. It literally took my wife and I five minutes to get the garage door aligned and to close evenly without a gap at the bottom. So, as a warning to everyone. Save yourself some money. Buy the rollers on Amazon for $10, buy a tube of grease for $3, and read up on how to align a garage door yourself. I am just glad I didn't listen to Adam when he told me I needed a new garage door opener.

I called Rick at 10:00 am today, he was here by 11:00 am, and completed our repairs a little after…read more12:00 noon. We are first-time customers, but we will certainly call him in the future. Rick is Professional, knowledgeable, and personable, and his charges were more than reasonable. Dave and Oksana Carlson Vernon ​

We had such a wonderful experience with In & Out Residential Garage Door Service, and I can't…read morerecommend Rick enough! From the very beginning, he made the process simple, stress-free, and extremely professional. When I first called, I asked how much it would cost for him to come out, and I was pleasantly surprised to hear the service call was only $20.00. I found this to be very reasonable compared to others I had checked with. Since it was late in the day of a holiday weekend, I asked if he worked on Saturdays. He advised me that they do and sent me a convenient link to book an appointment. As I was looking at the open time slots I noticed there was one opening left that day, so I quickly booked it hoping they would make it out still that day. To my surprise, Rick personally called me right away to double-check that I actually meant to choose that day, since I had originally mentioned wanting a Saturday appointment. That extra level of attentiveness really stood out to me. When Rick arrived, he was punctual, professional, and extremely knowledgeable. He took the time to walk us through multiple repair and replacement options, explaining the pros and cons of each one. There was no pushy sales pitch, just clear, honest information so that we could make the decision that was best for us. That alone made me feel very comfortable and confident in working with him. Even though it was late in the day, Rick stayed past 6:00 p.m. to make sure everything was installed perfectly and that our garage door was in great working order before he left. He was thorough, efficient, and went above and beyond to make sure we were taken care of. Before wrapping up, he explained all the features and functions of the new product we had chosen. He also helped us get the app dowloaded on our phones, and made sure we understood everything and felt confident in how to use it. Rick's expertise, conversation, professionalism, and genuine care for his customers really shined through. It's rare these days to find someone who not only does excellent work but also takes the extra time to ensure everything is done right and that the customer feels valued. If you're looking for a reliable, knowledgeable, and customer-focused garage door service, look no further than In & Out Residential Garage Door Service. Rick truly goes above and beyond, and I would absolutely recommend him to family, friends, and anyone in need of garage door repairs or installations.

I had a more difficult than usual garage door need! I wanted a screen overhead door installed. It…read morewas difficult to find anyone who would take this on and it was far too complex for a handyman or homeowner. Mike installed it perfectly and even fixed a few things on my aging garage doors. Great service. Fair price. Highly recommended.

Called this morning and Mike was able to come over in a couple hours to look at the issue we were…read morehaving. Quickly diagnosed the problem, fixed everything, didn't try to sell us something we didn't need. Very personable and professional. Highly recommend!!