My poor glasses finally bit the dust & because of Lou's stellar service in the Vision care center,…read more assisting me with my old pair, I decided to give them my business when purchasing my new pair & was not disappointed! Dr. Mitchelina was amazing! She was patient, informative & thorough. She never made me feel rushed or hurried & now I can SEE again! I'm thinking it wasn't just because my glasses were old & scratched up, but that I needed a new prescription! And a SHOUT out to Claire who made my appointment & is right up there with Lou in the friendly department! Also, the exam just cost $75 a lot less than I was quoted elsewhere.

Extremely kind staff and optometrist was wonderful. I had to find a new eye doctor when I moved…read morehere and am so pleased to find this one! So glad I went with this location over the other local ones. Thorough and definitely took all sanitary measures during these covid times. Tip - I didn't know til my GPS took me there but it is located inside the Walmart by the pharmacy.

Scheduling a nightmare. Emails, calls, emails, calls. Finally set up for my son, took him out of…read moreschool. They said "his appt was yesterday," wherein I replied "no, look at this email, I wasn't available yesterday," and receptionist took no responsibility. It was definitely Wed not Tues. She wouldn't look at my emails. She said "oh, she shouldn't have done that"/scheduled you? My son didn't feel heard at the appt with the Dr. He had a concussion and was sent for that, not a normal eye exam. I was but off by him too in our conversations. Disregarded. Now he is getting glasses, don't think that is the correct route? My appt was suppossed to be immediately after his (for his 9am we arrived at 850 and he was seen at 920/ a student missing school). The first thing I asked was if the dr was on time. Then for my appt, it was supposed to be back to back, mine was at 10, we were there still, and at 10, she stated there were THREE people ahead of me, so an hour wait. Didn't mention they stated they "squeezed Max in today," so therefore the wait, because of their schedule mishap. Felt disrespected and won't go back. We just left, I had to get my kid back in school. Going elsewhere.

Had PRK corrective surgery here. Initial impressions were good, however the experience would turn…read moreinto a major red flag minutes before the surgery. Dr Sani warned me just minutes before surgery that corrective surgery may take multiple sessions. (We had already had multiple appointments and this was the first I was hearing of multiple sessions under the laser). Surgery was quick and painless, however Dr sani would go on to accidentally cut my eye when removing the bandage contact lenses with his tweezers 7 days after prk laser surgery. He was adamant that he didn't cut my eye, and that I just had dry eyes, which was a common side effect. After weeks of dealing with eye pain and being out of work, and his diagnosis of "dry eyes" I saw another eye doctor. The 2nd eye doctor quickly diagnosed me with a cut to the eye, From a sharp object. (His tweasers). What should've been an easy fix, Dr sani failed to admit his mistake and turned my 2 weeks off the job into over a month. Overall poor communication and and ego turned this experience sour. I wouldn't go back to this location or recommend them to anyone.

Had cataract surgery and went in for a check up after…read moresurgery, not a eye prescription! Was charged a refraction fee of $60.00. 9 days out of surgery is way too soon for a prescription. Beware people, that have medicare! Refraction fees are for a prescription!

Approachable and friendly staff and competent doctors! I have been going here for about 7 years at…read moreleast.

Great experience, the staff is excellent. Dr Oldenburg was fantastic. Paso Robles is lucky to have…read morea place like this

The Doctors here are great, I have been going for several years to this clinic and received great…read morecare for my eyes. However sometimes I have other problems at this location. Some things that have happened recently over the last year or 2 that are making me consider finding a new place to go. - One appointment for a visual field test late last year I think, and I waited 30-40 minutes, I was told someone forgot to start up the machine and that it takes that long to initialize. Another time, the machine broke and I had to drive to San Luis Obispo for the test. - I have had to reschedule an appointment recently and its difficult. I had to call multiple times and no one picks up the phone, I leave messages and nobody calls back. I used the Klara app and get no response other then a link to schedule a new appointment - which doesn't help with cancelling an existing one. After several calls I finally got someone. - Another appointment about 6 months ago, one of the assistants seem to give me a difficult time about my glasses which I got at another local optical shop previously. They remarked the glasses looked old and didn't seem to believe the prescription was right. My prescription didn't change from the last 2 eye exams and I see 20 / 20 with the glasses so they are fine. I let them scan the glasses to confirm the prescription. But I also recall them asking why I didn't get the glasses at Pacific Eye's optical shop which is really none of their business.

I have seen Dr. Wells for three years and couldn't be more satisfied. I feel "heard" and respected…read more Office team is helpful and pleasant.

Optometric Care Associates has this location and the location in Paso Robles. The parking at this…read morelocation is usually pretty good and I can always find a spot right at the front of the building. I have been in here a few times to look at new lenses and get my glasses repaired, and every time the gentlemen at the desk seems very annoyed to help. Keep in mind, there is either no one or maybe one other person when I walk in, so it's not like it's packed or anything. Today I went in to get my glasses realigned and the same gentleman was at the desk sitting down looking super annoyed and said I'll get to you when I can, you can grab a seat. I waited for a bit as he just sat there and stared at the other customer that was looking around then was on his phone. I'm not sure why this location's customer service is as drastically different from the Paso one as it is (I assume they have the same owner), but I would highly recommend checking out the Paso Robles location vs this one!

I had been going to Dr. Swanson for many years and she was excellent. I decided to give Costco a…read moretry to save a few bucks. Eye exam at Costco was no where near as thorough as with Dr. Swanson. Dr. Swanson gave me clear explanation of all facets of my exam, including recommendations of eyewear and products. My eyes are a little more complicated, astigmatism, getting a little older etc. It was great to see Sandy who helped me select new frames and measure me carefully to ensure my bifocals would align properly. Nice frames I'm very excited. Holly was wonderful processing my payment and setting time expectations for coming in to pick up my glasses. The value of my visit over my Costco experience was insurmountable. Thank you so much Dr. Swanson and staff for having me back!

This optometrist sold me contacts that were 3 years past their expiration date and when I…read morequestioned it she said it was fine to wear them as if the expiration date meant nothing. Would not recommend them.

Dr Hider is absolutely wonderful! However, Jen at the front desk is rude :/ very unfortunate…read morebecause I love Dr Hider.

On my last and final visit, Dr Hider was rude, unprofessional, showing zero compassion and an…read moreabsolute lack of empathy. I would not recommend this guy to anyone, if he was the last eye Dr. on the planet!

I've been using Morro Bay optometry for a couple of years now. Their customer service is top-notch…read morethe establishment is very clean and tidy. All of the personnel is professional, considerate and compassionate. They have an abundance of inventory for custom-made classes, with on hand, staff for same day fitting and consultations.

I had a wonderful experience here. They gave me a fitting for my new Ray Ban bi focal glasses. They…read morewere quick and friendly and did an excellent job. I'll be back for all my eyewear needs. THANKS so much.