Excellent company to deal with. Caring agents, very helpful support staff- a recipe for success! I…read morehave no reservations referring them to friends.

From the owner: At Charles & Casassa, we pride ourselves on listening to your individual needs and presenting you…read morewith an affordable insurance policy that custom fits your life.

My husband and I recently switched to Allstate. If you want an honest insurance agent who will do…read morewhat's best for you, and save you as much money as possible, go see Jerry. In Jerry we've found the rare business person who took the time to listen to our needs and has our best interest in mind - we have found someone we can trust. He has been in the business for long time and the office is still in the same location after 20+ years. When I hear the Allstate slogan "you're in good hands", I smile because I know it's true with Jerry.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. .We've been in the neighborhood for over 45 years. Our family has worked closely with Allstate for years to help people with their insurance needs - from homes to auto to boats and more. Our quality, service-oriented agency is not only owned and operated by a family, but customers tell us we make them feel like family too. You'll be surprised to discover how easy we are to do business with. . Quick, easy, and efficient savings. We also assist Spanish speaking customers as well. Se Habla Español.

Connected with Isabella today at this office (Lowell, IN) and she went well above and beyond in…read morehelping me with my questions. Thorough research, good communication, super timely response back to me but still warm to connect with by phone. If this office doesn't have what you need they will help you find someone that does which is rare. 5 stars for sure!

Wowza what a great experience! I will be choosing them again. They really listened to what I needed.read more

I used to be a customer of a one company insurance agent. Quite a few years ago I tried Schultz…read moreout and was very pleased that there were several options. They found a company with great coverage for home and auto that is very reputable for less money

From the owner: Bundle Home and Auto, Bundle Auto and Renter Insurance…read more Services Auto Insurance, Boat Insurance, Commercial Insurance, Health Insurance, Home Insurance, Life Insurance, Motorcycle Insurance, Renters Insurance, Umbrella Insurance, Vacant Dwellings, RV Insurance, Snowmobile Insurance, ATV Insurance, UTV Insurance Location Facts Half a Block North of Torrence Avenue and Ridge Road

I recently opened a homeowners policy with Rick Greenbergs…read moreoffice and I was mostly talking to the sweet woman at the phone named Liz. She made this experience so easy and stress free. There was no pressure and no upselling as well which I heavily appreciate. It seems like they care about their customers and what's best for them, not the companies wallet and it's very refreshing to be able to speak with a human being with a personality rather then a robot. It didn't even feel like I was buying insurance! Your call might not get picked up immediately but as long as you leave a voicemail they get back to you super quick. Overall this office is operated by very nice people and I looking forward to doing business with them in the future.

From the owner: Our team prides itself on Integrity, Customer Service and Teamwork. You can count on us to help you…read moreand your family achieve your personal goals. Our commitment to you is to provide exemplary service in things we do here at our office. We are confident we can assist you with your insurance and planning needs, including: auto, home, condo & renters insurance. We're here for our NW IN, Chicagoland, OH & MI neighbors, including Griffith, Highland, Merrillville and Schererville. License #: IN-566359, IL-1801576, MI-1801576, OH-1281803

I droped by the office to get a quote. Shaundra Wilbourn was working alone in the office. She…read moreworked up the quote while answering the phone, keeping her cool. She showed me my county tax appraisal record, which had several mistakes on it. She printed out that record for me; I took it into the County and got my property taxes reduced. In the end, the quote was for a bit more than I was paying elsewhere, so I did not go with it. Very cool-headed and knowledgeable.

Obtained insurance through this agency for both auto and home insurance. They're great until.there…read moreis an issue. Our rates went up substantially for the homeowners so I called. Got a quote for another company they carry. I should have gone elsewhere all together. Long story short, my new policy saved me no.money once all the mistakes the agent made quoting my rate were corrected. I ended up with four different policies ALL wrong. My mortgage company has paid the premium on two of them since they did not cancel them properly and we are now waiting for a refund on one. The worst part is we found out from the mortgage company we were actually without insurance for two weeks due to their screw up and the mortgage company was going to buy gap coverage and charge us. I called and texted this agency multiple times about their error and received not one response. I cannot say one good thing about them. Steer clear. Do not use them unless you want two months of headaches straightening out their errors.

Cancelled my home insurance in Aug. 2022. Spoke with Mark that day. Never got my almost $500…read morerefund. Tried to communicate with him by phone many, many times over several months and he did not return my calls. Finally I went over his head to Bloomington headquarters. I would say stay away from this office. He likes to sell you policies and then doesn't follow through with the customer service.

I've jAvE been with MarK for several years now as the insurer on my business. When my son turned 16…read moreand became a licenses drriver, he helped us understand our options and get the best rate, like saving us over $100/month! That's when we switched out auto insurance to him too. He was able to save us on our home and camper insurance as well. He is also quick to respond and breaks things down so, us that aren't in the insurance industry, understand it better.

In addition to them smacking me with nearly double the homeowner's rates in 3 years, they also lied…read moreabout my car insurance. I refinanced my car three years ago, I was insured with farmers prior to this. While on the phone with them I was advising of my lien holder change. They told me there was a $5/month fee for having a lien on my car. I just paid off my car and called to get that $5 fee removed. The agent gave me a new rate, $30/ year less. I asked about the fee. She insisted there was no fee for this. Well, they charged me for the last three years with this fee!! 30 minutes later I called back and dropped them for auto. All this after they jacked my homeowners by nearly $400!! I can't wait to drop my homeowners with them.

Jeff and Jen have been my families go to agents for all our insurance needs for many years. Their…read morepriority is to get my family the best coverage at a competitive cost. Truly the best insurance agents I have ever had the pleasure of working with.