Connected with Isabella today at this office (Lowell, IN) and she went well above and beyond in…read morehelping me with my questions. Thorough research, good communication, super timely response back to me but still warm to connect with by phone. If this office doesn't have what you need they will help you find someone that does which is rare. 5 stars for sure!

Wowza what a great experience! I will be choosing them again. They really listened to what I needed.read more

Kimberly Fry and her team represent the best of State Farm Insurance. Kim has the education and…read moreyears of hands-on experience needed to provide superior quality service to all her clients. Kim and her team are proactive about recommending and following through with the appropriate insurance coverage; plus, they respond quickly to emergencies as well as simple requests for information displaying excellent customer service regardless of the situation. The Kim Fry Agency lives up to the spirit of "Like a good neighbor, State Farm is there." As new residents of Indiana, my husband and I have definitely benefitted from Kim's professional services as well as the entire team's kindness and patience with our questions as we settle into the neighborhood. 10 out of 10!

Exceptional Service - Felicia is the Insurance Agent Everyone Needs!…read more I cannot say enough great things about Felicia and the level of service she provides as an insurance agent. Working with her was one of the most thorough and reassuring experiences I've ever had when dealing with insurance. From the very beginning, Felicia took the time to truly understand my needs. Instead of just quickly providing a quote like many agents do, she asked thoughtful and detailed questions about my home, lifestyle, coverage concerns, and even potential risks I hadn't considered. It was clear she wasn't just trying to sell a policy -- she genuinely wanted to make sure I was properly protected. What really impressed me was her ability to explain complex insurance terms in a way that actually made sense. Insurance can be confusing, but Felicia broke everything down clearly so I could understand exactly what I was paying for and why certain coverages were important. She made sure there were no gaps in my coverage, which gave me a lot of peace of mind. Another thing that stood out was her professionalism and responsiveness. Anytime I had a question, she responded quickly and with detailed information. She never made me feel like I was bothering her, and she was always willing to walk me through different scenarios to help me make the best decision. Felicia is also incredibly proactive. She looks for ways to save you money while still maintaining strong coverage, which is something I truly appreciated. It's rare to find someone who balances affordability with protection as well as she does. In a world where many people feel like just another number, Felicia makes you feel like a valued client. Her knowledge, patience, and dedication to making sure her clients are well insured truly set her apart. If you are looking for an insurance agent who is knowledgeable, trustworthy, responsive, and genuinely cares about protecting her clients, I highly recommend Felicia. You will not regret working with her! 10/10 service -- I wish more professionals operated with the same level of care and integrity.

I have worked with Joe and his team for many years. Joe is always available to answer a question,…read morehe is very knowledgeable and he always finds new ways to help me save money on my tax return. HIGHLY Recommend!!!

Just moved to Indiana from Illinois a few months ago. I need a CPA that can provide answer of…read moredifferent state taxes since I will continue to work in Illinois while living in Indiana. Joe is very knowledgeable from the beginning and very informative on current tax codes. He helped me get some refund back from a realtor tax that I could never get from Turbo Tax. I look forward to his services next year

I emailed Nancy a few questions I had, regarding overtime I had done for the year. I was curious…read moreabout how the big beautiful bill affects them. Reasonable question. Right? Her answer was do you want me to do your taxes or not? 5 days later I came to her office. Taxes not done, never came out to acknowledge me in the waiting room. Purposely took another client with an appointment. She told her secretary I had to wait. I asked if my taxes were done, the secretary stated no, I asked for my papers and left. I felt it was kind of rude. I would not recommend.

She was recommended to me by family. Needless to say I will not be using her again. I was told our…read moretaxes would tax 8-15 businesses days. We have yet to receive it and received something from the IRS and needed her help and was basically told to figure it out our self and now it could take up to 3 to 9 weeks to get back.

These people think you are garbage, why would you give them your money? If you want to cancel your…read morepolicy you will have to contact you bank and have them cancel payments. I let them know I was dissatisfied and was going elsewhere, instead of canceling my policy I was charged within minutes of my phone call. Meanwhile I was already on the phone with my other agent. I attempted to cancel my policy via website Sept 5 called on the 6th, 7th, and 11th and the policy still stands as active on their website. I also sent two different emails out two different individuals. I was told I would receive a document to cancel the policy which never came which is fine you can omit it as I have told you now a dozen times you no longer have consent to withdrawal funds from any of my accounts.

I switched from Farmers Insurance and saved $1348 a year with the same coverage. The staff was…read moreextremely helpful and walked me through the entire process. Thank you!!

Joe is very knowledgeable at what he does as wealth adviser. We could not have fallen into better…read morehands. Great team work, too, with staff.

Margaret is local, she knows her business and was very thorough completing my state and federal…read moretaxes. She had an answer for every question I asked. She was very pleasant with a great sense of humor. So grateful to be done for the year and to have found somebody I can work with in the future. She was able to get me in within the week. Thank you Margaret. Gale

I felt that she was knowledgeable and she took time to answer any questions I had. I did recommend…read moreher to a friend who also liked her. I would use her again next year to do my taxes.