Received my renewal package for homeowners insurance. Policy increase is too high. Called to…read morespeak with Christy, and while I was calling I received a text message saying they would call back. Two days later I called again because they did not return my call. Low and behold, I received another text message...still no call back. I called a third time and an agent (not Christy) answered and said I was just about to call you. I told her I needed to speak with Christy, to which she stated Cristy was working from home. I asked her to please have Christy contact me to discuss other insurance companies. Never heard from her! Called again a few days later only to be connected to the same agent I spoke to days before. After a lengthy conversation, I did receive a call from Scott. He stated he understood my frustration and need for other insurance options, and that he would be sure to provide some information. That was August 8th...still no options.

The Region Insurance Agency is AMAZING!! The service you will get from them is beyond compare. Not…read moreonly did they find me savings on my policies and those of family members, they have helped us get things straightened out with claims when the claim reps totally screwed up doing their job. I would recommend no one else to help you with your insurance needs!!

I have had great experiances with the people who work in ths offic From Jane who answers my calls…read morero Renny who ia always there to help.

Renny's team is great! Everyone in the office is very personable and easy to talk to. They were…read moreable to save me a lot of money on my auto insurance every month by letting me know about all the discounts I qualify for. When they told me I could open up a State Farm bank account I looked into it and opened one a few days later. I've been a State Farm customer for years now, and I'm glad I made the switch to make Renny my agent!

I needed an insurance for my new vehicle. I checked with other insurance agencies in the area of…read moreSchererville and St. John. Lighthouse Insurance was very affordable for the coverage I needed. The staff there was very helpful and explained what I was getting with my premium. An associate named Aric was very helpful and personable. Definitely recommend Lighthouse Insurance. An agency you can trust.

I've been insured by this agent for approximately 20 years and cannot speak highly enough about him…read moreand his team. During that time (mostly because of my kids), I've had many issues handled with the kind of care that you would think you would only receive from a family member. A perfect example from several years back comes to mind. While on an extended business trip to Florida, my daughter called me in a state of hysteria. She was at the site of a terrible accident that she was involved in. Once I let Jim know what was going on, he immediately drove to the site to take over the situation and calm my daughter possibly better than I could have myself. I'm amazed at how caring him and his staff are! He's more like a good family member than a good neighbor.

Jose who works in Jim Jacobsen's office is the worst insurance representative I've ever dealt with…read more He needs to go. Ruth isn't much better. What's going on Jim? We didn't have problems with you before. Now I'm getting calls from a collection agency because a hospital bill was not paid under my med claim provisions. I pay my premium on time but you sure don't pay the claims on time.

Great Customer Service. Works hard to make things right for you. Recommend this Agency for your…read moreinsurance needs

If I could give more stars I would. This is the BEST prices for insurance hands down. I just got my…read morelicense back after 12 years being suspended. I got a vehicle from my uncle and needed insurance so called around for quotes and came across Crowel Agency....now this isn't the first time I went with Crowel.....I've been shopping with them for almost 20years. They are the CHEAPEST by far, I literally paid close to half what other places quoted me at. Not to mention their customer service is f***ing awesome. Give them a call, I promise you'll be glad you did.

I've been paying my premiums for years. Tuesday I was hit at the intersection of 106th and Ave L. I…read morewas not at fault. Now it's going on three days without a rental car. I was told that there's nothing more State Farm can do for me. I was told to do there job for them. They told me to find another rental company. I thought that's the reason I pay my premiums for?? Guess not. What a surprise I do the work and the agent at State Farm gets paid.!

I have my cars, house, and life insurance with this office. I couldn't be happier with the agent…read moreand staff! They are so friendly and knowledgeable. Anytime I have ever needed their help or advice they really take their time and go the extra mile. When I had a claim, they made it so much less stressful. I highly recommend this office.

Highly recommend. The staff greets you as you walk in. They are very knowledgeable, they take the…read moretime to go over everything with you and answer your questions

Terry himself thinks a state farm approved shop who damaged my car after a joy ride should be able…read moreto approve a fix while they stand to lose their State Farm preferred shop status after getting caught lying to me and statfarm. Terry gave me the runaround for weeks. Never had any ability to help with corporate. Very much like a real estate agent...he's a non contributing zero who just sells paper. No follow thru and only out to protect State Farm when they get caught lying. Shoulda got insurance in the city...not from some mouth breather that lacks integrity or base critical thinking. My receipts here and the fact all his reviewers here only posted once or twice...speaks volumes Avoid if you want to deal with competency.

I've used Rogge Insurance for my homeowners & auto policies for over 16 years. Their rates and…read morecustomer service fantastic & I highly recommend this company.

I agree with reviews. Bernadette is surely the best part of this place; she is the only one with…read moreany level of customer service. The issue is, when she's absent, the treatment you receive is miles from acceptable and questionable, to say the least, toward people of darker skin tones. I had an experience there with Rachel (dark haired older lady) and a person I believed to be named Amber that I will never forget. I came in to get a quote on renewing my insurance and neither of them could do that. Rachel asked me to leave in a rude, flippant, manner after mumbling "we don't do those on weekends," and after I mentioned how rude she was, She replied with "that's fine. you can leave." To my surprise, the other, Amber, proceeded to stand up and help escort me out. WITH HER HANDS. The incident was so out of pocket, I called the police. After paying car insurance FAITHFULLY AND ON TIME FOR OVER TWO YEARS WITH THIS COMPANY, I was horrified. The owner, Doug, did call and apologize a short time later. However, the damage was already done. I would never suggest doing business with this company, especially if you are a minority, as it is clear that when certain people are absent, etiquette is thrown out of the window. My suggestion: pick another; you won't regret it later. I am now with State Farm.