Barbara was the best. She work very hard to find us the exact house we were looking for. The home…read morewas on short sale, and she worked her butt off to make sure the deal went through. She even come out of the city to the western suburbs on the worst snow day of the year to help us look. She has a good eye for details and for remodeling ideas. I would highly recommend her for buying or selling a house.

One of the worst real estate agents in Chicago-land area. Barbara represented myself as well as…read morethe seller for a condominium in downtown Chicago that I purchased and she was looking out for the best interest of the seller, NOT the buyer. She was well aware of rental occupancy of the condominium building that she was representing and she represented a condominum as being able to be rented, when AFTER the purchase, the condominium was not rentable. The rental occupancy of the building reached its limit (which Barbara was well aware of). I am extremely disappointed with Barbara. She is very dishonest. I don't recommend her at all. Choose another agent as Barbara will not represent you to your best interest. All she cares about is collecting her commission and once the deal is closed, you have to deal with what she untruthfully told you. She doesn't care about you at all! I don't recommend her as a seller or buyer's agent. Barbara also represents the Stenfeld Group, so stay away from them as well.

Rented Stacy's South Haven beach property. If you are looking for a location with a beautiful view…read moreof Lake Michigan, this is it. Large deck with amazing view, as well as a three-season room with giant windows also giving an amazing view on those days the weather doesn't want to cooperate. Unfortunately, that is where it ends. From the minute we arrived, we had multiple issues. We negotiated a price for 5 nights with Stacy, the owner. The agreement included a 12:00 pm check in upon arrival, and a 12:00 pm check out for departure. We arrived at 12:00 on our first day only to be greeted by the cleaning lady who told us the previous guests had just left, and she needed three hours to clean. Upon reaching out to Stacy, we were told she didn't agree to that, as she had guests in the home, and that she had not agreed to a late check out on Friday as she had incoming guests. (We have the text messages to prove otherwise). So, we turned around and went back to spend the day in St Joe with our senior dogs who were anxious just to relax. (Be warned - if you bring pets, it isn't truly pet friendly, there is a very narrow staircase that you must carry your pet up and down to go outside. It is also not child, senior or disabled friendly). Upon returning to the home, we were now met with filth. Massive amounts of food crumbs on furniture, railing up the narrow winding staircase black with filth from hands, kitchen sink filthy with food and scum, coffee maker with leftover moldy coffee grounds, master bedroom bedding not washed (smelled of body odor so I had to wash and remake the bed myself), mold in lower bathroom, the list goes on. Later that evening, Stacy reached out to ask us to haul her garbage cans back up to the house and to let us know someone was scheduled to come work on the deck on Wednesday, in the middle of the day (this was not discussed before our arrival, again, messages to prove with date and time stamp). In addition to the filth, the quality of the supplies left in the home are lackluster to say the least. None of the bathrooms have matching sets of towels, there were no towels in the kitchen, the plates are a hodgepodge of different sets, eating utensils were of low quality. The toaster oven was disgusting and should have been thrown out years ago, and the coffee maker couldn't have been cheaper. I reached out to Stacy with the issues, which included having to cancel a business meeting with clients of ours due to the late check out not being honored, she ignored that feedback, stating we got the place for much less than she normally charges, she is sorry for the filth, but enjoy our time. (Screen shots available of her telling us to "make her an offer" on how much we wanted to pay for the week, and her accepting. Not our issue she took less than she states she normally gets). I had to email her back a couple of days later, telling her that her response wasn't acceptable, due to all the above and asked her what she was going to do about it. She responded by giving us HALF of the $250 cleaning fee back. Still no apology, no acknowledgement of an error on her part, just total gaslighting. Save yourself some aggravation - book elsewhere.

We absolutely loved working with Stacy during our apartment hunt!…read more During our search I sent a message to Stacy, she replied almost immediately and was able to get us appointments in no time to see the places we liked. We loved how quickly she understood what we were looking for, how straight forward, efficient and professional she was and more importantly her negotiation skills. Thanks to Stacy we are now living in the one apartment we really loved and wanted, which several people were bidding for! With Stacy in a matter of a two days we were able to seal the deal! There is absolutely no doubt we will ask Stacy to help us find our home once we are ready to purchase one! Thank you Stacy, we are really enjoying our new apartment! :)

Melinda assisted me in finding a condo to rent. Her professional demeanor made the process run…read moresmoothly. Melinda is the type of person that goes the extra mile to make things work. I would highly recommend Melinda for any real estate transactions.

We're so grateful we got to work with Katie when buying our first home. As first time buyers, we…read morehad a lot to learn and her level-headed and educational approach helped us feel so much more confident in taking this big and daunting life step. We wound up finding our dream condo extremely early in our search thanks to Katie's combing of the pre market listings. While it was scary to jump right into making an offer, she empowered us to make our own decision without any pressure while also supporting us and helping us craft a strong offer that got accepted in 24 hours. Katie is great at what she does and we wholeheartedly recommend her!

Karen helped me with 2 home purchases and 1 sale. My first purchase was through CHT and was not an…read moreeasy process but Karen was thorough and outline the process clearly even though the city of Chicago is not super clear. That was my first home purchase and even with a long runway Karen was patient and helped. Flash to 5 years later, my partner and I were looking to buy and Karen helped us find the perfect home for us. She took time it explain the whole process to my partner who was buying her first home. Karen gave us great advice when purchasing the home and as always was super caring throughout. We could not be happier with the house. Then we were selling the CHT condo and that was a long process. Karen helped us even while abroad on a vacation and got our condo sold still! She went above and beyond and I recommend her to anyone looking to buy. You will not regret working with her!

I had a wonderful experience working with Karen and her team. I was nervous about being a…read morefirst-time homebuyer and she answered all of my questions, made me feel comfortable, and exceeded all of my expectations as a realtor. Karen helped us with both selling and buying, and I would recommend her to anybody!

As a newlywed couple and first-time home buyer, navigating the real estate market is a rather…read moreoverwhelming and stressful task. That all changed the moment started working with Julie Anne! I couldn't be happier with the result or recommend anyone that provide the overall quality of service and knowledge that she has to offer. From the very beginning, Julie took the time to get to fully comprehend our situation and made sure that our goals were in line with our financial situation. Unlike most salespeople, Julie was not looking to just find us a house, she was looking to find us a place we called home. It was clear to see that she is concerned about the overall satisfaction of her clients. After each phone call or meeting, my wife and I really began to grow fond of the fact that we found an industry leading, trusted adviser to help us navigate the real estate market. Julie's experience in this industry is evident as she walked us through the seemingly endless pages to sign during our closing. We ended up purchasing the home of our dreams at a price almost 20% below the sellers asking price. In addition, she was able to negotiate the completion of $15,000 worth of renovations that were discovered by the incredible home inspector she recommended. The negotiation process kept me on the edge of my seat the entire time. I couldn't help thinking that maybe her negotiation approach was too aggressive, and we might lose the deal. In the end, Julie was spot on, we walked away with a move in ready home and money we could spend on starting a life as newlyweds in our new home. We were so incredibly happy to have such a highly skilled, confident and dedicated agent representing us. Julie was available when we had questions, even after hours. Her professionalism, honesty, industry knowledge, and hard work ethic go beyond anything we would have expected. From day one, Julie had our best interest in mind and made our first-time home buying experience stress-free and successful. Julie Anne, with @Properties is my only recommendation for anyone looking for an industry leading, trusted adviser, to help you successfully navigate the complex real estate market. Thank you Julie Anne!

As a first time home buyer, I was nervous until I met Julie Ann and I have nothing but good…read morememories as I completed my journey to home ownership. Julie is thorough and represents your interests uncovering pitfalls before they occurred. She is supported by a great team including a lawyer who protected my rights as a buyer. I strongly recommend Julie for first time buyers or anyone looking for an honest and responsive agent.

It is my pleasure to give Kay a 5 star review. She is a skillful, dedicated professional who goes…read morethe extra mile for her clients. With her guidance and support, our house went under contract in 2 days. Kay knows what she's doing, and she gets it done right! If you're buying or selling in Mundelein or Libertyville, you should consider working with her.

Zillow matched us with Kay for a property that we liked. That was the best day for us! As first…read moretime homeowners, we had a lot of questions and Kay worked with us very patiently and answered all our questions. She was available whenever we had a question and advocated for us throughout. She helped us get the best rate possible for our mortgage. Her recommendations with Cindy Hinchman and Lehn Shepherd ensured that we had the best team in our corner having our back. Within 2 months of meeting Kay, we had bought and moved into our dream home - that's how fast things moved and that's the support Kay and her team provided us. No hiccups at all. The process was so easy and none of the horrible moments that people associate with home buying. She continues to support us as we settle in. We didn't just get our dream house, but we also got a wonderful friend in Kay. We can't recommend Kay enough!

My husband and I were in the process of searching for our first real home together and we needed an…read moreagent to help us through the process. My father recommended Frencesca very highly. I called Francesca, and she was immediately 150% responsive. My husband and I were looking for a starter home, nothing too fancy - and we were working with a starter home budget. Francesca treated us like royalty from day one. She answered every question we had, went to see the homes with us and really guided us through a very difficult decision making process. She was highly successful in making us feel like we were her only clients. I would recommend Francesca and her team to anyone in a millisecond. She is caring, intelligent, focused, attentive and just plain good at what she does. She is exactly the kind of person you want on your team during a time as exciting and potentially overwhelming as buying your first home, or your 500th home.

Let me first say that I can be a bit skeptical regarding real estate agents, I think some of them…read moreare people who were bored during the real estate boom and all they needed to do was to set appointments and drive people around to make money. Francesca is the polar opposite of this portrayal, she is an absolute professional and is completely dedicated to her profession and clients. From day 1 Francesca was absolutely amazing. She had a reputation in my building as being one of the best, so when I was ready to sell I gave her a chance. She walked in and as soon as we started to talk, I knew why she was regarded as the best. She knew everything about the current market in the neighborhood, she even knew what I paid for the place! She had a complete analysis worked up for me, it outlined the recent comparable sales as well as the units on the market that would be my competition. It also had an explanation of all the fees and estimated closing costs so I had a full understanding of what a sales price would mean against what I originally paid for the unit. She explained everything in detail but in the end insisted that all pricing decisions were mine to make, after all it was my unit and my money. Throughout the entire process, Francesca was amazing. She was diligent about seeking feedback from prospective buyers, and always made time to talk to me about the market conditions. It took a little longer than I was originally hoping for, but in the end she was able to get an offer that worked for me. I think one of the most amazing aspects of this is that I was selling a one bedroom condo. I know Francesca sells everything from 1 bedrooms to multi-million dollar units, and although her commission for selling my unit would be much less, she always treated me like I was her number one client. I believe that is because that's how she treats everyone. I would recommend Francesca to anyone, and she is my Chicago real estate agent forever.