Went to have blood drawn on May 29th at the Clinic at Ironwood. The girl that drew blood was…read moreamazing! She was quick and with one poke had the vials filled. Put gauze on and there wasn't a drop of blood on the gauze! I have never had that before! A very good experience! I wish I had seen her name but I didn't.

Phlebotomy department needs extensive training. Aside from 3 people between the entirety of all…read morelocations in area not one single person can draw blood from anywhere but the axillary. These labs really need to hire people with more experience, do some training or at the very least have a seasoned phlebotomist that can access veins that are not typically used. So tired of having to get stuck 5 to 6 different times just to have to leave to either go somewhere else or wait days passed the time my labs are due in order to get someone who knows what they are doing.

I scheduled a sports physical for my daughter this morning. When we went in for the appointment, I…read morewas told they were not doing sports physicals today because they were telehealth only. There was no actual doctor or nurse practitioner there! I have a lot of questions about that... 1. How is there no doctor or nurse practitioner physically at an urgent care facility during open hours? 2. Why on earth did the website let me schedule an appointment for a service they couldn't provide? 3. Why did they not contact me at the phone number or email I provided when I scheduled the appointment when they saw that I had signed up for a service they weren't providing that day?

I went to your Mishawaka office today and checked in around noon. I was rudely told to use the QR…read morecode to check in. I sat waiting while profusely bleeding from my face watching everyone go in before me. Finally after waiting for almost an entire hour the girl asked me what I was doing there. In the meantime the office staff had time to sit on their arses, laugh and joke. I am so unbelievably angry I can't wait to tell everyone about my visit.

Such a great office and doctor. The wait times are relatively short (usually 15 minutes maximum)…read more The doctor and nurse practitioner are so understanding. We've never had an issue with either of them. Office staff is great too - very friendly and professional!

First time and my last time- came in on Ambo from a seizure and it was a absolute disaster. I was…read morehooked up to a IV and asked for water- was told absolutely not! No water no ice- I asked why and was told because I'm the doctor. After some tests were run I was told my lungs are heavily scarred and I should take a asprin every day. I asked why and was never answered- I work in the medical field and was shocked at the callousness of the doctor ( never got his name) when I refused to stay there any longer I was told IF YOU LEAVE YOU WILL DIE AND YOUR INSURANCE WONT PAY. I still don't know his name but I do know that I will Never visit that hospital ever again in life. I was called the wrong name 4 times so who knows medical information they were giving me.

I'd like to simply add that when I walked into the ER there were only three other patients waiting…read more. however by the time I was called into the back to be seen. I counted at least six others who came after me and were seen before me . upon leaving the waiting room was nearly ten new patients. what was more frustrating was after sitting in hard chairs for three hours w pain in my leg and groin they lead me to the back to sit in more hard chairs . I spoke up and said "there is no way I'm sitting in more hard chairs w the pain I have in my groin." one nurse acknowledge though uncaringly how long I waited when she asked " why did you wait so long in the waiting room?" I answered " it is certainly not to sit in more hard chairs with the pain I have in my leg and groin" and I proceeded to leave using the cane I needed in order to get Mobil ,to go to go home and rest the area on a soft mattress . visit for severe pain and the extraction the ER had caused by sitting so long in hard chairs . the entire visit was unacceptable for any ER hospital . I'm furious and I am going to file lawsuit with this hospital for the serious damage caused by neglect as I can barely even walk two days later .

Dr. Price at the OB/GYN is absolutely amazing. Everyone knows the gynecologist isn't quite fun, but…read moreshe's so gentle and makes you so comfortable. She is very knowledgeable, and overall just so sweet. Id totally recommend going here if you're in the area! The front desk staff is also very friendly and helpful!

Please avoid Dr. Kirsch at all costs. I have a very cautionary tale but do not wish to share…read moredetails at this time. I have a life and death issue and was treated horrifically. Cannot express enough my concern for her other patients who may not be aware of how unprofessional, unfeeling, and incompetent she has been with my case.