just a misc update since my original was 5 years ago. Still pretty good, and I still recommend…read moreit...

I wish they would upgrade this location... inside and outside looks so run down... it's old and…read moreoutdated!!!! I usually stop by here when I'm in the area... and will swing by to see what's on sales or what's new... I usually do window shopping here, use QR reader on my phone to see if someone else is selling it at a lower price... it's a good place to play with the showcase before you actually buy it!

This was by far the worst customer service experience I've ever had…read more The main reason given was that several employees had called off. While staffing shortages can be challenging, that's when leadership matters most. Jacob, the store manager, could benefit from additional training on how to work under pressure while maintaining professionalism and providing customer-focused solutions. Good management finds a way to assist customers, even when circumstances aren't ideal. There were signs posted on the entrance doors and throughout the store stating that the Copy & Print Center was closed for the day. However, simply telling customers that services are unavailable because employees called off is not an acceptable customer service approach--especially when the store is empty and staff members appear available. What makes this experience even more disappointing is that I visited the same store the day before. The store was fairly busy and appeared to have the same number of employees (three). Although some services were unavailable, the manager communicated the situation respectfully, provided estimated wait times, and treated customers professionally. This time, the level of rudeness was completely different. Instead of offering alternatives or attempting to help, I was simply told, "There is nothing I can do for you." That response, combined with the lack of customer care, made for a very disappointing experience.

Office supply stores have seen better days in the last few years and this OfficeMax is one that…read morefeels just a little run down. Sure, they still have everything you need but it's not particularly flashy or all that exciting inside. I usually just go in and go out getting paper, ink, and any other manner of office supplies I need. Service is friendly, though, and it's conveniently located, which I can't complain about.

The Wolverine team is awesome to work with. They represent some awesome manufacturers like…read moreSpecial-T, Formaspace, Officesource and others. I enjoy working with Eric, Scott, Cameron on Chris.

Best team around super professional and gets a job done right!!…read moreHave never seen a team of people that work so well with each other. They get the product that you actually need for the job you're doing! No gimmicks with these guys!

STAY AWAY-SCAMMED US. We sent our OEM toners to them to try this company. (We have used other…read morecompanies in the past) We sent them aprox. $1,500.00 worth of toners which they received and acknowledged. We waited and waited for our ACH payment. They said they sent and we NEVER got payment. They refused to send us our toners back or pay us! It has now been since October 2025 with no results! BEWARE of their business practice will reach out to BBB as well.

From the owner: B2B wholesale distributor of products ranging from the latest OEM ink and toner cartridges,…read moreprinters, hardware accessories and parts, to remanufactured ink and toner cartridges and parts, and all the hard to find oldie-but-goodies in between.

We recently purchased office cubicles from SCP Enterprises in Ann Arbor, Michigan. Steven Proehl…read moredid an excellent job assessing our needs, finding us some beautiful cubicle workstations, designing our layout, and the installation went flawlessly. We appreciate the guidance they provided us and all their hard work and efforts on this project. The end value we received is excellent. We will use SCP again! Aactus, Inc. / Budget Staple Company, Livonia, MI

From the owner: If you're searching for stylish, yet affordable office furniture near Ann Arbor, MI, look no…read morefurther than SCP Office Interiors. We're a top choice for a variety of pieces to furnish any office space. You'll find stylish tables, chairs, filing cabinets and cubicles when you shop with us. After getting a sense of your style, our professionals will help you purchase complementary furniture items to bring your office to life. Not ready to commit to a large furniture purchase? We offer affordable furniture rentals. Reach out to us now to get your office furniture installed in no time.

Overall our experience with Tyner has been very positive. We love the contemporary style of their…read morepieces and the options to customize. The prices are a little higher than some other places but I feel it's worth the extra dollars for the higher quality of their furniture. The sales people, have been very pleasant & helpful, without being pushy. There was a glitch where our kitchen furniture was delivered with screws missing from the chairs. (The furniture was shipped from California and assembled at their warehouse in Yspsilanti). We were like WTH? But when we called the store our sales person Ross, came to our house the next day and put the screws in. So I'd call that pretty good service. We will keep using Tyner since we consider them one of the better furniture options in the area.

Do not order furniture from this store. Worst experience ever. They sold us the chair AND then…read moretold us it would be 2 months to deliver. It has now been FOUR months and no chair. Every time I call they say it is at warehouse and will be here in a few days. Complete liars and they have our money. Horrible customer service. AVOID this company

I've done business with Konica since 2000. I've had great machines, great service, and a great…read moresalesman. Had is the operative word. My copier lease expired this year and I found out I'd been assigned a new sales rep. She and her manager came out to see me and told me I could get a better copier for less money. Music to my ears! They did tell me I'd lose the ability to make 11x17 copies. Really? Not something I use a great deal. No problem. What they didn't disclose was that I would no longer have a paper tray that could accomodate 8 1/2 x 14 unless I paid more. Big deal? Yes. Nor did they disclose that the copier could no longer send me PDF's of incoming faxes. Big deal? Yes. Nor did they disclose that this copier could not have multiple jobs loaded for processing like my old copier. Big deal? Yes. First they told me they'd have service out to resolve problems 2 and 3. Service had to tell me and my sales person that the copier didn't have those capabilities. Sales then told me, the problems could be resolved -- at more cost to me. Afterall, it was my fault for not reading the literature more thoroughly. I'll accept blame on the paper tray. The literature did disclose that fact. The other two problems? No, those weren't my fault for not studying the literature. Not unless I had the technical expertise of their service satff. If the person selling the equipment didn't know the limited capabiliies untill service told them, how should I have been able to discern that? Their final comment to me? I could buy an 8 1/2 x 11 paper drawer. I might go for that. i could buy software that would sit on my desktop and convert the jpeg from the copier to a PDF file. If I've got to do that, I could just scan it and I'd have a PDF -- and not spend $500 for their software. Not being able to spool jobs? Sorry. Wrong copier. So my upgraded copier is technologically miles behind the copier I got 3 years ago. And my salesperson has no desire to rectify the problem. Bye-bye Konica. You've seen the last of my business.

Great business, fast and amazing service. Enjoy working with Stacy and the rest of the team.read more

This shop does great work. They did the exact kind of binding I needed for a project. Wonderful…read morecustomer service. Special shout out to Tiffany.