I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

I give these guys a 10!…read more Forget GEEK squad. They just overcharge you and often do nothing. I've been trying to find a good computer repair store forever. I needed a last minute data transfer from my computer that died before going on the road to deliver a load of supplies to the hurricane areas in N Carolina. As soon as Adam heard my mission, he said no worries he could have it done in a couple hours. Not only was my computer done, there were also boxes of supplies he had secured to add to our load! Friendly. Efficient. Great service. Good folks!

The best!!! If you need anything relating to computers, phones, or general electronics, look no…read morefurther. Adam Bain is a genius, and he has a work ethic to match (he also has a great sense of humor). He's been able to correct any issue we've thrown his way, and he does it virtually immediately. If he has to wait for parts, etc., through no fault of his own, he keeps you apprised of the progress and continues to "harass" the vendor until they come up with the goods. Adam is friendly, funny, and tops in his field, and we couldn't recommend him more highly. His price point is more than fair. As an aside, there is plenty of free parking at A2 Computers, and it's easy-on-easy-off I-94. If you own electronics, you need to know Adam!

Alex was awesome. He is a true professional. My daughter's MacBook Pro (2020) was not powering…read moreup. The Apple store provided a general (YouTube) level analysis of the computer problem with the solution being we don't know the issue and we recommend shipping it to Apple with an unknown $$$ amount to fix. Alex with his expertise tested to the individual chip level. To make an assessment, which would be considerably lower than Apple Store. It has been many years since I have seen IT people with that level of understanding of board design and power flow.

Our problem was a smashed power button stuck in a bent and dented socket. In a car, it would have…read morebeen labeled totaled. Alex was confident he could repair it and he did, overnight. He is professional and thorough (with crystal clear communication) both in person and in his estimate writeups. Call now, don't look anywhere else, Alex is The Guy.

Helped me, gave me advice, was very prompt and knowledgeable. He's got a good location that easy to…read morewalk to, with a parking garage close by if you can't find street parking.

There comes a time when you're going to suffer mishap with your cellphone no matter how careful you…read moreare in protecting it. My most recent one was very mind-boggling to say the least, and this came after downloading the newest iOS version to my iPhone and I couldn't get my device to boot-up. Likewise, I couldn't use the restore function either, which meant my phone was dead in the water, and I needed help fast! I knew I needed professional help, so after reading the reviews for "Ann Arbor iPhone & Macbook" on Yelp, I knew this was my first go to choice. I decided to drive down to Washington Street, rather than call on the telephone. I talked with Jack on the phone, and he came right over to look at my phone. After examining the patient, he decided to download the iOS update again, and reboot my phone. After that I was able to access my iCloud, and restore the phone back to normal. Jack does amazing work, and if I could give this review 10-stars I would. IMHO, Jack is really the "IPhone/Macbook Whisperer" and does a truly professional job all the way.

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

After I took my phone here Ive been getting 900 phone calls a day. Coincidence? I don't know. But…read morethey did fix my phone.

Responsive, respectful, straightforward and charming. Thank you for your help. I didn't realize my…read morephone was almost five years old, so it wasn't worth it to me to invest anymore money into it, but I appreciate the honest, straightforward appraisal of my phone

It's difficult to find a guy like Andre at Gadget Guys Tech - who is dedicated to solving the…read moreproblem, is dependable, responsive and so good at explaining what the tech issues are- plus he is so patient! he worked on solving my folks' landline phone problem -- and we are so thankful we found him!!

My iPad wasn't holding a charge very well and eventually stopped charging altogether. I searched…read morefor a local repair business since the device was no longer under Apple Care. It was a stroke of luck that I found Andre at Gadget Guys Tech! The service was professional, quick, and affordable. He replaced the battery and my iPad is just like new. Highly recommend Gadget Guys Tech for your technology repair needs.

I recently had a catastrophic failure of a hard drive and needed to retrieve the data. Since I…read moreneglected to make a proper back-up of my data, this would prove to be a costly endeavor. I was referred to Data Recovery Group by a computer professional who said their success rate was very high. I took the failed drive and a replacement drive to DRG. They were able to recover all software from the failed drive and place it on the replacement drive in a couple day turn-around. Their prices aren't for the feint-at-heart, and they might be out of the reach of a typical home computer user. For me, it was a business decision and I was able to retrieve valuable files, so the price issue was a moot point. A great business to have right in the Metro Detroit area. I hope I never have to use their services again, but if I do, it will be with confidence that I avail myself of their services. Go to their web site to see a list of all the services they offer. They work on all operating systems, as well as various types of media storage. They can remove viruses from your drive, or system. Accidentally delete files or email - they can help you. Forensic data services are also available.

As a very experienced techie person, I should have known better and maintained a robust backup plan…read morefor all of my data. My backups were more casual, and not nearly as frequent as they should have been. In all of my years of building my own systems, I have never experienced a hard drive failure - until about 3 weeks ago...on a drive that held my most important data (tons of photos, my wife's business files and marketing collateral...and much more). Resigned to the fact that if I wanted my data (or a chance at it), I'd have to find a recovery company. I spent a few days doing detailed research and did not come up with any company I felt comfortable with (pricing, customer reviews...etc). I was referred to Data Recovery Group by a trusted friend, and after one call, I shipped my corrupted drive and a new donor drive - along with a little prayer for success. About 2.5 weeks later and I learned that these folks were able to save the majority of my data. They emailed me a text file of the directories and data to review, and to my surprise and delight, everything I was hoping for was there. Received my drives back today and quickly backed everything up to the cloud and 3 additional (local) places. Data recovery is not "cheap" by any means, but if you need your data back - I would recommend these fine folks without hesitation! I am very thankful for their services and results. Learn from my mistake - back up your data! At some point, your drive(s) will absolutely fail.