Very nice branch. If you don't know the teller, they may not Seem friendly, however, you are there…read moreto take care of your business and they handle that very well. They are still engaging and they know what they are doing. I have seen some of the employees from the downtown location here and they still are very helpful. I have been a member since the 90's. And I didn't know they open at 9:00 am -score

I have been a member for years and I have always had good service. Michelle, is so warming,…read morepolite, professional and welcoming. Each time I have encountered her service it always been this way. She knows and does her job very well. She's definitely a plus to this institution. KEEP IT UP, GIRL.

I've been a loyal customer for years, and I can honestly say that Michelle Biggs stands out as one…read moreof the best tellers I've had the pleasure of working with. Unlike some others, she always takes the time to make me feel valued and genuinely cared for, never rushing me through the process or treating me like just another transaction. Michelle's kindness and attention to detail make all the difference. She goes above and beyond to ensure that my needs are met, and it's clear that she takes pride in providing thoughtful, personalized service. In an industry where it can sometimes feel like it's all about the money, Michelle reminds me that great customer service is about building relationships and making people feel truly cared for. I really appreciate her dedication and the positive experiences she always creates for me. I highly recommend Michelle to anyone looking for excellent service. Livonia Branch.

Kelly at the 9 mile and Gratiot branch is Great! She helped me a couple of times when I had no…read moreidea how to go about the transaction. She knew exactly what to do and was very patient with me. Thank you so much Kelly!

Melissa the teller is amazing!!! She always has a smile, is so helpful and such a delight to work…read morewith!!!

They have so many discounts for being a member this Credit Union. They have debit card to checking…read moreaccounts savings accounts everything a normal bank would have. But you get the personal one-on-one experience they know every customer. The more willing to work with you on home loans out of loans and any loan in general because they know you personally you're not a number with them. I've been with this Credit Union my whole life. And I've never been a part of any other banking institution but this place. The people there at work there as long as I can remember. This place even offers a Christmas savings program where you can take a percentage out of each paycheck or your account to save towards Christmas time so you have extra money to spend when you don't even have to see your money go and it will be there. I recommend this place by any other credit unions Theresa Emily and David are so sweet and great.

I have been banking with the Eastpointe Community Credit Union for many years. The staff is…read morefriendly, understanding and helpful. They know their clients by name. The credit union offers competitive loan rates, lower than the big banks, loan options to fit your needs, debit cards, online banking and bill pay, etc. They also offer students options for savings accounts, which will teach them young how to save for the future. I highly recommend the Eastpointe Community Credit Union for all of your financial needs.

I can't work these ATM machines anymore. Trying to do a deposit and it spits the money back and…read moresome of the money flies into the air, I have to park my car in the ATM lane to retrieve my money... I've had enough, it's been 4 years and I'm done. I'm going to a new bank on Monday. Every location is the same, ATM machines consistently malfunctioning. BYE!

I've been banking with Flagstar for a long time at several different locations. Great bank. Great…read morepeople.

Terrible experience with Isabella Barone. DO NOT use her as your loan officer. Thankfully I was…read moreable to complete my multiple loans elsewhere, but she is totally incompetent.

I completely agree with the other reviewer of this branch: the customer service here is personal…read moreand outstanding. Definitely a throwback to the days of classy and caring concern for their customers. I had banking issues that I had to address regarding care of my recently ill Mother. Sandra H. stayed after closing time on a Saturday afternoon to make sure everything was handled properly. Her colleague, Andy, was also immediately available and completely helpful when I had follow up concerns. I can't say how much this meant to me. This branch is small and unassuming, but mighty on customer satisfaction. I have never found it too crowded or failed to find parking. The staff is always friendly and patient. I will go out of my way to use this branch when I need to do banking at a FifthThird location.

Carolyn has saved me the trouble of transferring to another bank after experiencing multiple…read moreproblems with other branches (Royal Oak, specifically )

I just opened two accounts with Huntington on-line so I am really new with them, the Birmingham…read morebranch is a second from my house and since they are open Saturdays I thought this would be great and it really is. This branch in particular is really classy if you can imagine a bank being upscale and classy... they are extremely friendly and even gave my 3 year son son Huntington goodies while we waited for a banker. Overall my experience was great and I go to the branch more than the one near my job, parking is also never a problem. The banker at the front name Allison is a joy to bank with!

I have been with Vibe for about a year and everyone at the Southfield location have been polite and…read morehelpful at every turn. They have gone out of their way to assist me with getting an auto loan and getting my accounts set up. I go inside all the time and everyone has been great. Thank you for a great experience.

Applied for auto loan online. It was pretty easy. Had to open an account for the loan. Everything…read morecan be done online. 4.99% for 48 months is the best terms they provide right now. Whatever, it is what it is. Aida the service specialist was very helpful in every step. The only thing I have to do in person was pick up the cashier check.