The staff, starting with Mr. Tom Little, is warm & welcoming, handling daily issues quickly &…read moreprofessionally. Maintenance person Joe is outstanding! Office personnel are always positive too. Love the Passion Care supervisor's attention to our concerns for our memory-care resident. Thank you so much.

My aunt just moved in, and she is enjoying every part of this community. Very cozy and everyone is…read morevery nice. We had lunch with my aunt here one afternoon (all meals are homemade) and it was delicious. Definitely would recommend The Bellaire for families to put their loved ones.

If anyone has seen Happy Gilmore - I'm not sure the portrayal of Shady Acres was too far off from…read moreAmerican House in Riverview. The leadership is clearly in it for the money and for themselves as there is no priority placed on residents and caring for them. As a resident, the value nowhere near meets the standard of adequate in terms of care and attentiveness. The food, the portions, the maintenance, and the overall care has deteriorated, and I do not think it is the people doing the work. It is the leadership at the top, and there is little to no care about individual residents beyond once they move in and get the money.

My Mom had a one bedroom apartment here for three months. I can honestly say we had no issues or…read moreconcerns, and trust me this was a very stressful time in our lives. The reason she is no longer there is because she passed. All of the staff were considerate and caring for my Mom. We utilized The Medical Team for her medical care. They were awesome. My Mom regarded these ladies as her friends and they were very loving and caring for her. This facility and the people who staff it were the reason I was able to sleep at night. I am so glad we made the choice to have Mom reside here. Thank you all.

This place is scary The staff is even scarier. Look up the different lawsuits day of lost…read moreespecially in the first two months of this year. Be careful of your loved one being here The social workers will try to take guardianship of them they send thousands of dollars a month bill don't pay it Go to court

My mother is a longtime resident here at the terrace and I am very pleased with the place, great…read morestaff, clean and good food. But most important my mother and the family are very comfortable with her being here. Wouldn't choose anywhere else we love this place and recommend it to everyone that is looking for Rehab/ltc facility

I know of goodwill but do not know much more than that. Our Bridge group plays there every…read moreThursday evening and on alternating Saturdays. The folks there are very friendly and helpful:

Be prepared to pay more, after 3 years they made sure the "care" increase. Not to hard, all about…read morethe money, I hope the new director never needs independent living, then she will look back. The food is a joke, spoon of starch, chunk of meat, more starch. Little fresh fruit and vegetables. I feel for the people that work there, some better than others, How many times a day do you need help getting out of a chair or help you walk down the long hallways? Your level of care just doubled, tripled, And we won't tell ya, Don't go there please......

My mother has been here for 3yrs and recently celebrated her 100th birthday. The care and…read morecompassion shown by the staff has made her feel like a family member. She is enjoying her time here and the assistance provided by AdvisaCare

My mother lived at American House for 3years and she loved it and I am Janet Brown's son TomBlock…read moreand I agree with her 100% it is a great place with a great staff of workers . She had to go to a Nursing home but we just wanted to tell everyone that American House was a great place and highly recommend it to everyone

Outstanding Senior Living Facility. Very clean and well maintained building and property. The…read morestaff because like an extended family to our family member. Professional, caring, friendly and always respectful. Complete peace of mind.

From the owner: Downriver Estate is a Sinceri Senior Living community where each day is filled with purpose, joy,…read moreand connection. We offer personalized care, engaging activities, and a warm, supportive environment for seniors and their families.

Dad has been there for 4 months. It has good points and a few not so good ones:…read more Most of the CNAs are awesome, caring, pleasant and love to interact with the clients. A few are pretty lazy and less pleasant. Some are simply exhausted. All are spread too thin. I think some of them have second jobs which indicates they may be under-compensated. It also explains the exhaustion. CNAs seem to be reasonably well trained and experienced. The Onsite management is absolutely outstanding. Jake is caring and extremely responsive. Kim and Nora regularly step outside of their roles to be helpful. Joe (Mr. Fix it) is pleasant and competent). The PT staff is excellent and very attentive. Because they work closely with a realistically small number of patients, they are able to provide very personalized treatment. The activities directors are spirited and fun. They work hard to keep things interesting and also step outside of their roles to help with basic care needs like serving meals and cleaning up. Alas my dad cannot participate in may activities because he cannot hear. They still try to encourage him to participate and work around his hearing disability, but he rarely goes. They have a really cool family dinner once a month that is themed on other countries. The dinners are well attended and the food is unique. I have not been able to attend one but get good reports from the residents and from Dad for the most part. The building is very pleasant. The interior is pleasant and homey. Much less institutional feeling than many other places we visited. It could use some significant investment, but it is basically functional. The rooms are decent, the cafeteria is pleasant with lots of windows. There are many courtyards and a family area and sunroom. As with all of thee places the owners appear to be trying to milk as much money out of the place as possible. We find ourselves asking regularly "Where does all that money go?" It is very expensive. They are short handed. The food is very institutional and has gone downhill recently in an obvious gambit to cut costs. This is not a cheap place by any means and there is no excuse for the occasionally unappetizing and redundant food. You had better love peas and carrots. We have read how investors are buying into these places and then cutting like mad to pump as much return as possible out of their investment. This is somewhat apparent here. For 480K a year, you woudl think the food would at least be consistently good if not excellent. You might think they would be slightly overstaffed. Sometimes it cab be difficult to get into or out of the place. During normal business hours they usually have a receptionist at the door who can let you in or out but mornings or evenings you have to ring the bell and wait until one of the already overworked CNAs are free to come let you in or out or go hunt someone down. This can take quite a while. The place is rarely smelly. Most of the CNAs are really good about keeping people changed and disposing of the waste outside of the rooms. Sometimes they get overwhelmed and have difficulty keeping up. (CNAs also includes the nurses - Other than Jake I not sure which is which). They will arrange to transport clients in a wheelchair van a reasonable number of times with reasonable notice. They are very accommodating. In every practical manner. Need to change laundry day or increase the number of laundry days - no problem. Want to change out furniture or set up a computer - they will do what they can to help you. They have a hair stylist who comes weekly, a podiatrist who visits regularly, onsite physical therapy. Perhaps best of all Dad is actually improving. It is tiny increments, but he is getting stronger and more alert. He does not seem unhappy there, just often really really bored. That is more a factor of his condition than any fault with the place.

We have loved ones in Downriver Estates on Allen Road. They do not have enough help to give quality…read morecare. They are supposed to bathe a person 2x a week. Our parent is lucky to get a shower once a week. Our parent rang the bell at 6 am and no one came to the room until late afternoon. The care is horrid. One patient fell and put on her call bell and no one came. She had to crawl to the phone and called 911. The staff had no clue until the ambulance arrived. I don't know if all assisted living places are like this because of the employment crisis after covid. I just know that Downriver Estates promises you the moon and does not deliver. Beware.

So grateful to Rose, Sharon and all of the staff at Rosetta's Bella Casa for creating a warm,…read morecaring and safe home for my Mom. She enjoyed the companionship of the other ladies and the compassionate care and very personalized attention. I had never heard of these small home alternatives to the large assisted living/senior care facilities and highly recommend for anyone in need of these services. Rose and Sharon maintain a meticulously clean, organized and beautifully decorated home. It really does feel like a family environment and my Mom thrived during her time there.

From the owner: Rosetta's Bella Casa is a licensed senior assisted living home that is fully staffed 24 hours a…read moreday, 7 days a week. We have experienced, certified direct caregivers specializing in elder care. This beautiful residential senior assisted living home has private and semi-private rooms available for up to 6 residents.

The staff works hard to insure my grandmother is well taken care of above and beyond my…read moreexpectations. The executive director is very professional and very helpful.

From the owner: Located in Southgate, MI, American House Southgate is a premier senior living community providing a…read morewarm, inviting atmosphere where residents can enjoy independent living with access to personalized care services tailored to their individual needs. At American House Southgate, we prioritize the well-being and comfort of our residents, ensuring they receive top-notch assistance while maintaining their dignity and independence. Our Assisted Living Facility in Southgate, MI, stands out for its commitment to creating a thriving environment that fosters social connections and enriching activities. At American House Southgate our residents are a part of a close-knit community dedicated to promoting health and happiness. Schedule a tour today.

I have a family member there and her call light was left on for 3 hrs while I was there. Then I got…read moreyelled at for helping my family member get cleaned up because the people she's paying for to take care of her weren't there. She had bowel issues badly from a surgery that made her go frequently and they neglect to check on her or care for her.

When I was walking there last year as aid I needed help to boost residents after cleaning them up…read moreso I needed second person for it. The aids were busy with other residents so I asked young nurses. They did not like to help me to boost residents. Older nurses they did but not young one. If you choose this kind of profession You have to be willing to do anything around resident.