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    Michigan Optical

    4.8 (4 reviews)
    Open 9:00 am - 6:00 pm

    Services - Michigan Optical

    Eyewear fitting

    Eye exams

    Retinal imaging

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    Recommended Reviews - Michigan Optical

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    10 years ago

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    7 years ago

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    7 years ago

    Very friendly staff. Loved that the office wasn't super busy and didn't have to wait for help with glasses

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    7 years ago

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    Grand Rapids Ophthalmology

    Grand Rapids Ophthalmology

    3.2(19 reviews)
    4.3 mi
    $$

    Dr. Dewitt was great to work with! However, the other staff…read moreI encountered weren't the greatest. The receptionist hardly looked me in the eye and just loudly said "DRIVER'S LICENSE AND INSURANCE PLEASE." No one wears a name tag and no one introduced themselves.. never knew who it was working with me or what they were doing. Name tags and introductions are so important, especially in an office setting.

    Last year, July 2023, I had an eye exam and needed new glasses. Big surprise…read more I went to GRO was because they're the only place in town that offers magnetic clip on sunglasses. The guy helping me asked if I wanted the transition sunglasses and I told him no because I wanted the clip on sunglasses. Everything seemed to go well. It took nearly 3 months for my glasses to arrive. I kept calling and got different excuses as to why it was taking so long. Very soon after I got my glasses, less than a week, I noticed that there were issues looking through the lenses. Spots of light all over the place. I went back to see what the problem was and they tell me that there was no anti-glare coating on the lenses. I told the guy that checked me out that I wanted everything but the transition sunglasses because I was getting the magnet clip on sunglasses. Apparently he screwed it up and didn't add anything to my lenses. It cost me another $100 to get this added. It took another 3 weeks to get my glasses back. Last week, less than 1 year of wearing my glasses, one of the magnets came out of my lenses. This made my clip on sunglasses useless. I went in today to see about getting this fixed. I was told that since I didn't have a warranty that it would "probably" cost $50, she really didn't have a clue. The magnet that I need replaced is almost as small as a pin head. She then told me that they would have to send my glasses back to the lab for the repair. She then said, seriously, that the other option would be to order new lenses. I said, irritated, that that would be over $500 and she responded by saying "yeah". I told her that I would never return to GRO and that I have never had such horrible service in my life. I walked out. During this whole ordeal they acted like it was MY PROBLEM, not theirs. The ridiculous delays, the conflicting excuses and I was powerless. They had my money and all I could do was wait. I DO NOT recommend anyone using GRO for yours frames and lenses. Take your script and go somewhere else. SVS has always treated me well and I've never had any issues with them. They just don't offer clip on sunglasses.

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    Grand Rapids Ophthalmology

    Grand Rapids Ophthalmology

    2.5(28 reviews)
    9.5 mi
    $$$

    They are very efficient & thorough. They make sure all of my concerns are addressed & explain…read moreeverything to me.

    seriously the WORST! had ONE good doctor originally there and mistakenly referred a friend at that…read morepoint (she also had a horrible experience). where to start? was feeling ill and yet had bad eye infection. also when arrived walked toward check in desk and was ignored (i was also ill and couldn't stand long). had to sit in a nearly empty waiting room and still not acknowledged. another patient came in AFTER i did and was waited on! could have gone somewhere closer but had good appointment with a female eye doctor there once so requested her. arrived and a condescending male doctor came in instead. i asked why i wasn't seeing the female doctor requested and confirmed for my appointment and was told that she had to suddenly leave. turns out she was pregnant and the place couldn't man up and tell me that she was uncomfortable seeing someone with a (suspected) eye infection. was treated even nervously by rude male doctor. went home, eye got even worse and returned and had to see yet another doctor who said that it seemed that it was my eyelid and not my eye that was infected and that he couldn't help me and that i should see a "lid specialist". at checkout counter was told the lid specialist (only one in town) was only available Wed mornings or something. i said that i couldn't make that slot (i am disabled and also have a connected sleep disorder that affects my morning functioning). i was given attitude by desk person about that and she got up irritated to go speak to someone else about the time conflickt. at that point another persone came out and was really fed up with this and said to me (in front of others)... "if it was important to you, you would find a way to make it!" (i was given similar attitude for mentioning that i couldn't take many medications due to allergic reactions). a few days later i got a call from the lid specialist's office saying that they were calling to set up an appointment with me regarding my "lid disfigurement"/surgical issue... HUH?... i had a bacterial infection in my eye. had to visit a different location once and though the staff there was SUPER nice (the EGR location)... had yet another condescending doctor. oh; and their "second waiting room" for after dilating eyes is like a cattle stall. tons of seats packed nearly one or two feet from everyone else in a TINY round space. fun especially around COVID.

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    Michigan Optical - opticians - Updated July 2026

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