I have had to call several times and leave messages and no one returns my call after 3 days. So I…read moreneed to look elsewhere. Unprofessional after 3 days to not get a call.

So, I messed up my back somehow and my Dr. recommended I get an MRI so I could better understand…read morewhat's going on with it. After calling around to a few places, I decided to come here, and I'm really glad I did! This specific MRI is mobile! It's parked outside and about the size of a semi truck. Well, it is a semi truck, but it's converted, so its huge. There's also a lobby where you go to check in and fill out paperwork with the lady behind the counter. She was super nice, and I was able to actually print the paperwork off their website. That saved me at least a good 15 minutes. I only had to sign on additional document when I got there, so I was ready to go. After a few minutes of waiting, a really nice man came out and called my name. He was SO COOL. He took me out to the machine and we went up on the ramp inside the truck. He opened the door (it looked like a garage door) and there was a little office with all kinds of equipment in it! It was just like a doctors office. I love it! He talked me through what to expect and I had to take off my jewelry, and a few other things. After a few questions and answers, off to the machine! He whipped out the bed and said that it's A) going to make a ton of noise, and most importantly, B) Don't move! I also got to listen to the radio through headphones while I was there. They also have a curtain area if you need to do a quick change. It's not huge, but if you need a private second like I did, it is there. I will say, the machine is super loud, and I could hear it imaging even with the headphones on. The radio wasn't super good, it sounded more like an AM radio. The noise didn't bother me, and the music was a super nice touch. I also had pillows for my head and underneath my knees, which made it slightly more comfortable. Overall, I really actually enjoyed my time here. Kudos to the two guys working the machine, they really did a super job. Warm, friendly and made my day. The whole thing took a little over 30 minutes or so. It flew by, and I was done before I thought I was going to be. Thank you Oakland MRI. Your staff is wonderful and I will recommend you to my friends. Cool beans!

A few months ago, I had the pleasure of visiting the Crittenton Imaging Center for several x-rays…read moreordered by my physician. The staff was eager to accommodate my needs. Angie was not only professional but also very kind and friendly! I cannot express how wonderful my experience was made by the staff including Shelley at the front desk! I thank the girls for their expertise and kindness which was so comforting! I highly recommend this center!!

Quick appts and no wait once there at the office. Staff was friendly and knowledgeable. State of…read morethe art equipment....new 3D machine with quick turnaround to the Dr. and a personal copy to be mailed to me for my file. very new, clean and orderly. In and out in 20 minutes, parking just in front of office. very happy, easiest exam i ever had, i will be back,

UPDATE Avery and…read moreMelissa made it a point to get everything figured out for me and I am extremely grateful! The apologized for what happened and who I spoke with on November 4th. Thank you so much for helping for correcting this and helping me and explaining everything!! Old review I would give them 0 starts but I'm only giving 2 for the fact that Melissa was so amazing. I got some test results that I needed to take time to process. The doctor that was in on Wednesday October 23 and whoever was in on Monday November 4th were terrible and rude!!! I called November 4th to ask questions and the dr that was working was extremely rude. No care at all that something could possibly mentally affect someone. If you want to be talked to like you're stupid and Drs who have no regard for peoples feelings then this would be the place for you. MELISSA WAS AMAZING THO. She was so sweet and helpful.

Pretty sad they can't accept a MI medicaid card. They needed my McLaren card which is the same…read morenumber. But the McLaren card comes as paper and disintegrates over time. Every other place I been to for years take the Medicaid card.

My appointment was at 7:15am but I was called in around 8am which turned my mood off a little bit…read morethis morning. However, come to find out that the computer wasn't working at its best today I realized I was being a naggy complainer with mostly first world problem concerns. I should chill out. Point is sometimes the delay and other ruts happen out of people's control. This wasn't the worker's fault but a technological issue. Now on to the review.... Clean office, super fast work, aside from the technical difficulties. Only one worker, I got my blood work done asap which was great. The lady was super kind and approachable had a good little conversation while she took my blood which is a great distractor since I am horridly afraid of needles.

This was an A+ experience from start to finish…read more I called and was so pleased that a live human being answered the phone. None of this "press 1 for this, press 2 for that" nonsense. The check in was smooth and easy, and the waiting room was very comfortable. Lots of cozy chairs and pleasant lighting. The two receptionists were very polite and put my mind at ease (I was super nervous.) The technician took the time to explain everything to me and put on the music I asked for. The process was smooth and I felt safe and secure the whole time. The price was great for self-pay and I'm so glad I came here for my MRI.

My family will not be going back and you should RUN!!!!…read more My loved one has a history of cancer and went for a cash out-of-pocket test today that was scheduled over one week ago. This test was to see if the cancer is still in remission. We arrived at Basha Royal Oak to check in, were charged for the visit, undressed, and then told that the test could not be done due to labs that were needed prior to testing. When we asked why we were not given this information as part of the prep instructions, the young man at the front desk said, "It is not our responsibility to inform the patient of the labs it's the doctor's job." I asked for the manager, and the manager and "Mr. Basha" came out and accepted no accountability. He got loud, stating, "It was the damn doctor that ordered the test fault." He then started saying, "I have kidney cancer and prostate cancer too," in front of a lobby full of people. I told him that we were leaving due to him being rude AND violating HIPAA privacy laws, which I will be reporting!!! This place is a joke! GO TO RMI INSTEAD!!!

Yes, very efficient. Short wait time. Staff is friendly and knowledgeable. I definitely would…read morego back again

I called multiple times over the course of two hours. Each time, someone would answer, place me on…read morehold, and after several minutes the system would disconnect the call. This happened repeatedly, making it impossible to get assistance. Because of this experience, I chose to go to a stick with Henry Ford. Reliable communication is essential, and if answering the phone is too difficult how can they handle complex medical systems and imaging? My assumption is they can't.

I came here as a recommendation from my hand specialist to get a nerve test and an MRI. I have…read morenever been to a medical facility where everyone was so nice and friendly. The woman at the front desk was very nice and the three doctors that performed my procedures were very nice, personable and down to earth. If you have any say in where you go for imaging, I would definably recommend coming here.

Quick and convenient MRI service. Great central location and friendly and capable staff. Had a…read moreawesome experience.

I'm claustrophobic and I needed to get an MRI. I was referred to this facility by my primary…read morephysician due to a sprained leg. They offered transportation services at no cost and were very prompt with the pickup. I arrived to the office and was immediately assisted. The girls at the front were very welcoming and assured me that I would be seen in just a few minutes. The office has a very comforting environment and vibe where refreshments, snacks and drinks are available to enjoy. It was very quick service and the machine was wide and didn't interfere with my claustrophobia. I was comfortable in it. I was treated very well and will tell everyone about the great experience I received at this facility.

They were really good and take good care of there patient. And my mom loved it there.read more

From the owner: We are a diagnostic imaging center using a Wide Bore Siemens Esprit 1.5 Tesla MRIread more