I am so thankful for Reliable Diagnostic. I was in need of testing services and was provided with…read moreextreme professionalism. My results were back within 2 business days. I highly recommend company!!!

From the owner: Our company offers comprehensive mobile legal DNA testing and drug testing services, both DOT and…read morenon-DOT, in Indiana and Illinois. We specialize in providing convenient, reliable, and confidential testing solutions directly at your location. Our legal DNA testing services ensure accurate paternity, relationship, and other forensic analyses, while our drug testing services cater to various needs including regulatory compliance and personal requirements. Our certified professionals are committed to delivering high-quality results with prompt turnaround times, all while ensuring the highest standards of privacy and customer service. Whether you are a legal professional, a business, or an individual, we are ready to meet your testing needs.

If I could give these people a -10, I absolutely would. I took my daughter who is 16 yrs old with…read moreher baby to get a paternity DNA test on Friday October 31 with the supposed father of the baby. We paid $207 to these scammers with the promise that the results will be in 3 to 5 business days. Oh yes, and they request a tip when you pay for the DNA test online, which is extremely tacky. This is not a bar where we are receiving complementary drinks ! That should've been an immediate red flag, but we chose to overlook it. I called on Monday November 3 to follow up on the results. They tried to charge me an additional $300 so I could get the results by Wednesday. Of course we did not pay that and decided to wait it out until the fifth business day. Today is the sixth business day and not only are the results not in but they have not been picking up our calls. We were promised by their staff initially, the results were going to be emailed on Thursday, November 6th and ofc that never happened. According to their staff, the contracted Anytime Lab facility that they use stated the results were ready. Fast-forward to today, Nov. 7th and no results and no call back from their supposed manager Alyson whom I've left voicemails for. I've called numerous amounts of times and they continue to forward our calls to voicemail. Not to mention, I've been hung up on by Brianna and Brandon on November 6, allegedly by accident. These people are scammers and run from them! They take advantage of people's desperation and try to extort as much money as they can. They could care less if you receive the results or not and how it's impacting your child or your family. I plan to escalate this as far as I can, and to also notify their alleged accrediting bodies listed on their websites as well as already having filed a formal complaint with the Better Business Bureau. As a healthcare professional, and the critical care field for 20 years, these people are unethical and their treatment of the public is unacceptable!

Very unhappy . They are unprofessional in blocking my telephone number, hanging up on me (Jessica)…read morenot returning telephone calls, emails. The reports were inconsistent and not done as requested. No recourse to discuss my unhappiness.

I arrived for a blood draw to find the computers were out of service for a third day. They…read morerequested paper copies of my orders (which I had) and then refused to do the test because the "computer prints the labels so we know what tubes to use". They sent me to a sister lab 45 min away that was unable to accommodate me because I did not have an appointment at the rescheduled site.

I have been going to this Quest office for several years , a couple of times a month and I have…read morealways been treated well and have had no issues . I like that they went to appointments, the waits are shorter. I think overall they do a very good job, Kevin G.

Plenty of parking. Went here an hour after they opened on a Thursday and only had to wait less than…read more10 minutes. They were fast and friendly. I would recommend this place for blood draw lab work. It is located in a strip mall it looks more like an office than a medical facility. I may review again once I get the bill. Went here because my insurance will pay 90%. Phlebotomist were friendly and caring. Receptionist greeted upon entry and took care of us right away.

My first visit here. I came to get bloodwork done. I arrived on a Thursday morning at about 9am…read more Friendly staff greeted me. I was checked in & only had to wait a few minutes. The phlebotomist was gentle & nice. I'll come back next time I need blood work done.

I called at 4:40. I was put on hold for 4 minutes with the voice telling me that I was next in…read moreline. At 4:44 they hung up on me and I called back and received a message saying that they were closed. It's obvious that they don't care about the patients who call. I will now take my business elsewhere

Do NOT go here! My complaints with this facility are as follows:…read more 1) It is virtually impossible to get someone on the phone. I spent literal HOURS trying to get through. I would go through phone prompt hell to be told, for example, that I was 3rd in line waiting only to either a) have the phone ring over 100 times and then hang up on me or b) I would just be stuck on hold for half an hour. 2) Their changing rooms are just cubicles with curtains on them. I was already feeling distinctly uncomfortable as they were walking around with a workman, discussing what they wanted done. So I quickly took my top off and put on the gown and sat down to take my shoes off, only to then have one of the employees PEEK IN THE CURTAIN AT ME. She asked me, without any trace of embarrassment at getting caught, if I required any assistance. Um, NO, I don't. She then peeked in AGAIN when walking by after my MRI and I was changing back into my clothes. If you do cannot tell if anyone is in the changing room simply by the fact that the curtain is CLOSED, then try knocking or clearing your throat. There is ZERO reason that you should be peeping in on people while they are changing their clothes! 3) The person who did my MRI was nice, but there was zero communication either before or during my MRI as to how long the process would be. My appointment was at 3 and I got there early to fill out paperwork, and I didn't get out of there until after 4:20. I will never go to this place ever again.