Review for consultation and professional suggestion: Elsa provided a thorough consultation via…read morephone/text over several days and answered my questions with upmost professionalism. I can tell she really cares for her craft and artistry. She gave her honest feedback about my brows and provided suggestions without talking badly about the last microblading. I will be seeing her to soon when I am ready to have my next microblade session. Thank you for your feedback!

Elsa is easy to talk to and a complete professional. She really wanted to make sure I was happy…read morewith the results. Her communication and follow up had been excellent. Her office is clean, easy to get to but do know street parking is limited. (I parked at Tangram.) I had both my brows and eyeliner done, and although initially the price felt steep, I can say on this side of the procedure, that it was worth it! Now, my morning routines are so much simpler. Getting ready is minimally stressful and wearing less makeup overall is a much healthier choice for my skin. I wake up feeling more confident and less stressed. At night, I can concentrate on self care with make up removal steps gone. Moms of young kids, if you want to simplify your life - this is an excellent way to do it.

Yesterday i had a fantastic experience with Erica for my eyelash extension. She was incredibly…read moregentle, professional, and attentive to detail throughout the entire session. The space was clean, relaxing, and comfortable--perfect for lying back and letting her work her magic. I took a nap throughout the process. The lashes were perfectly applied-no clumping or discomfort--and they looked full, fluttery, and beautifully lifted. I've gotten so many compliments from my coworkers. I don't need to say much.. Erica knows what I need. She does 1:1 care and very thorough; she even gave me advice to save my bald eyelashes lol I'll definitely be coming back for my refills!

I am very picky when it comes to beauty salons. Usually, I find services with many positive reviews…read moreon Yelp, but this time I took a gamble. Erica was recommended through word of mouth. At first, I was skeptical because there were only three reviews.  My experience with Erica was beyond great. She is professional, and she really knows her stuff. It took me one year to write this review because I needed to make sure her work was consistent. She has never failed my expectations, getting better every time I go. When I pick my beautician, one of the most important qualities is consultation. I told her what I want and Erica gave her opinion based on my eye shape and what my look could be afterwards. She has an eye for beauty! You can never go wrong with Erica. Also, her salon is THE ONLY place I go since that first visit. It's been over a year now and she is THAT GREAT! I am so happy that my lashes have a place to call "home".

Everyone here is so kind! I was a bit unhappy with my nail…read moredesign and went back few days after to get it fixed and they were very nice about it! I found my go to place!!

Went here 2x in one week: first time for the manicure and second time for the repair…read more Will I go back? NO The picture of both hands is what we all ideally want but.... Quality of service 1/5 Some ladies translate amongst and for each other and that's okay but what is not okay for them to miscommunicate pricing to the costumer I asked the same question 3x to the person who spoke English: 1. Are those colors the same price? 2. No extra charge? 3. No more money? And the English speaking one said NO and another lady who does not speak English does my manicure and uses cat eye, which ends up being $25 extra at the end I ask them why because I clarified 3x and they gossip in Chinese not knowing I understand it that it was me not willing to pay it so they waived it forcibly and rolled their eyes at me and didn't talk to me. I still tipped 25% and leave $40 gel manicure $10 hard gel extra charge The lady that actually does your nails and not translating the first time? Friendly and that's 1 star The second one named Mia: pretend friendly BUT manipulative "There is morning wrong with our hard gel, your nail is just hard. You should have paid for the $90 UV gel instead of the $50 hard gel" and does NOT pay attention to detail NOR take feedback well Skill 2/5 You can tell they are trained in batches because they all utilize the same technique and it's only good if they are good and it's really bad if it's bad My First Lady: the 2 stars are for her My Second Lady: Paying attention to detail is SO not her skill NOR is taking feedback My Second Lady glued the end extension crooked and refused to take it out so just kept on filing until the nail was too short and not even with others. All other nails are concave. The extension is convex and titled out to an angle way too the left. The top coat from Second Lady: uneven with big dips and bumps and I will NOT wanna go back a 3x to let her fix it. With gel manicures, the top coat is everything and they ruined it I still tipped Second Lady 25% because if you speak up, they scream at you, give you attitude, and the door is locked unless they unlock it remotely Vibe 0/5 They are hot and cold re customer service wise and the second half of the store is under remodeling with some loud thumping. The first half can be more tidy albeit no remodeling. Back hand washing station is overcrowded. Walkway to the bathroom pass the hand washing station is dark Pricing 0/5 If I was paying for quality service and skill, this would have been slightly above average pricing in Flushing but because you get bad service and no attention to detail, it's a 0 Three days later after my first visit, 2 of my nails broke albeit I had hard gel. So the extra $10 for THEIR hard gel won't make a difference versus regular At first they said repair was free 2x but they were going to just paint of over the broken nails with no extension or filing meaning you were gonna have 4 long almond and 1 short square/jagged nail on each hand. And the nail tech proceeded to do that until I told her to please take the gel off my broken infield nail and put an extension on it so all nails are even length and shape and she said $10 for each, so the repair was $20 and not free. That's okay, but to think they really were gonna let you leave the studio like that SMH Also the supposed top coat they give you on all your nails after you repair 2-bumpy and uneven--huge dips and throws all the money you used previously on all other fingers out the window. Gel depends 90% on top coat This is above average pricing in flushing with really sh*tty service and below average skill. Check out Arete Beauty instead! Cheaper (cat eye is an extra $10 not $25) and better skill set and service but make an appointment

I found them in here Yelp since i need my facial done urgently and i only have 1 day off, they were…read morefull but they did manage that i can come in for my botox and facial. My skin were snake skin dried, my husband were complaining lol..so i went. Nice place, just bit confusing at the door bell, it said something else, but I figured they are at 5th floor. Very welcoming and friendly. I forgot to asked her name. She is the only one speak English, she is very accommodating my needs. The facial went smoothly, i snoreeeee thats mean it was good. Muimui my beautcian, she got powerful hands. I used to massages, but she did beat me up with her tiny hands lol make sure if u tired and sore see her. My skin feels different when its done. Moistured well And i went to other room for botox. OMG she is beautiful like a barbiedoll. I want my looks just like her.. thats what i said to them..lol and they did. Well the results will be next week. Will update soon

Relaxed and glowing skin! This is my second time here and…read moreit's as if my first for the best treatment for this girl who is very tired and stressed out from a very busy work schedule. I will try to come back here in two weeks for a better result! Did I mention I fell asleep? Yep, I did. I highly recommend this spot and it's near my fave Chinese restaurant here in Flushing, it's a win win!

I can't stop looking at my nails!…read more I've never done my nails outside before, so I was excited when my friend suggested doing our nails here. The spa is located on the second floor. Make sure to call to secure a spot, as they can easily get booked! The place is cash only, with tax if you Venmo/Zelle. The place was very chill, with the nail techs chatting with each other throughout my experience while they casually work their magic. I got the Gel Manicure ($40). They started off asking me to pick a color from a selection of books. Then the nail tech asked what shape I wanted, and began filing, shaping, and trimming my cuticles. Note to self and other nail newbies that nails need to grow out super long if you want square gel nails, to prevent the gel from touching your skin. The process was overall very relaxing, and fascinating for me to see the amount of care the lady puts into perfecting my nails. The process took around 1 hour 30 minutes, and even with my first time nails, the lady was chill and accommodated with patience, tips, and skill in making the gel manicure work on my short nails. Both my friend and I were very satisfied. My friend had the Regular Manicure ($15) and she noted how they added a finishing nail enamel spray, which other places don't do. Consider Arete for your next girls self care day!

Extremely Disappointed After 2+ Years of Loyalty -- Very Money-Hungry Business That Doesn't Value…read moreCustomers My sister and I have been loyal, consistent clients at this salon for over two years. Sadly, our recent experience has shown that they care more about money than treating their customers with basic respect and professionalism. I sent a deposit to secure an appointment, clearly expecting it to go toward the booking. At no point did I say it was a tip. The owner had previously canceled on me last minute, and I was understanding. Instead of asking for a refund, I chose to reschedule. When rescheduling, I was told a time with no clarification of AM or PM. Since I asked for the earliest slot, I assumed AM. I traveled from Brooklyn to Queens early in the morning and waited 45 minutes without a single response to my texts or calls. Hours later, I was finally told to come back. Frustrated but still loyal, I canceled other plans and returned--only to be offered a free manicure to make up for the mix-up. That day, my Uber costs alone were over $100--more than the cost of the service. Given all the inconvenience, I chose not to leave a tip, which is well within my rights as tipping is optional. I usually always tip, but not after that experience. Later, I was refused service completely--because I wanted to apply the deposit I had already sent toward a new appointment rather than let them keep it as a tip. Denying a loyal customer over something so small and unjustified is beyond unprofessional. This business lost two long-time clients over a situation that could've been resolved with basic communication and decency. If you value your time, money, and being treated with respect--go elsewhere And I'm happy you responded the way you did because you only proved my point more of how viewed your customers as optional and I wasn't valued as a customer after 2 years of loyalty and consistent tipping !

Unfortunately customer service is not their strong suit. I have only been to see Hailey a few times…read morebut this time I texted her for an appointment a month ago and she added me in. I did not book through a link. She messaged me to confirm 48 hours in advance. I asked her if she by chance had anything later and she said no. Instead she canceled my appointment. I am extremely upset that she just canceled it instead of asking me if I needed to cancel. I was curious if she had anything later but I did not tell her I could not make it. Immediately when I saw the cancellation text I asked her to reinstate it and told her I will let her know if I needed to cancel before the 24 hour mark. She refused. She told me I have to rebook via a link when she is the one who booked the appointment through text last time. If she did not want it booked via the link she could have said no to begin with. Very very rude that she canceled my appointment when I never asked her too. last time she canceled on me because of the snow when she said l've canceled in the past. I asked her when I canceled and got no response. Very unprofessional.

It's a little pricey but I think it's worth the price. My lashes came out so beautiful and most of…read morethem have still lasted over a month! I definitely see myself coming back here.

This was my 1st time, So very polite fast and painless 10 out of 10 recommend, this will be my new…read morespot.

No frills but good job on eyebrow & clean. Would definitely recommend! Shapes my eyebrows perfectly…read morenot too much

Found the place through Groupon, called to make an appointment and mentioned the voucher, they said…read moreok. When I arrived, they said they don't accept the voucher on weekends... So I ended up paying the regular price. Furthermore, my nails were damaged after the gel mani. My nails now have a permanent dent even after removal of the gel... will not be returning here again.

I am updating my review. Becky did my nails and I have to say I'm overjoyed with the quality of her…read morework. My cuticles look great no pain -no micro abrasions -the nails look great! She took her time. She did not rush and I appreciate what she did. thank you. love this place. Always very welcoming there. Just be careful not to park at the back without writing your phone number on the windscreen the parking garage tried to charge me $35.

Very thorough, clean, and professional…read more I appreciate all the time and attention they put into my facial especially when it was cutting it close to closing time. Tops some of the other spas I've been too. They didn't try to push any packages or services on me. They didn't even bother about covering tax costs for the Groupon I redeemed on my visit. I'm definitely coming back. Very relaxing.

I was looking for new places to get my eyebrows waxed and I found this place. I got my eyebrow…read morewaxed there by SaSa. She's very careful and detail oriented and very sociable as well. She asked me what eyebrow shape I wanted and whether I wanted to follow my nature eyebrow outline (and yes that's what I did). She touched up even more after I told her to and she's very receptive to my comments/suggestions. We converse in mandarin and it's an very enjoyable experience. Def became a place I would return for more services.

I have been patronizing this business as well as recommending it for so many years…read more From the front desk to getting your service done... I must say everyone is so friendly and professional! For over 20 years, I have been following them! Everyone I've ever sent has been so happy! I was recently in for a touchup visit and as always, I receive the warmest welcome.. don't hesitate to think about it. These girls are the most experienced professionals in the business.. Thanks To these women for making me feel so good about myself! I'm giving a shout out to Carmen and Daisy as that's who I usually use but honestly all of these girls are amazing!

I absolutely love this place and love all the people that work there . The front desk women is a…read morelove, Carmen is a doll Daisy is a sweetheart. They all are very professional and they know their stuff. I wish they were closer to me, but it's worth the drive to get this professional work done with people that I feel very close to. We hug hello and goodbye and I feel the love from the bottom of my heart. Thank you for my eye brows and eye liner top and bottom.