THE OWNER IS RUDE AS HELL!!!!!!!!!!!…read more First of all she greeted the phone VERY rudely. I tried to explain my situation and she kept cutting me off.... and then hung up on me because I wasn't answering her quick enough or to her liking... I WILL NEVER use this towing company. I've been in Richmond for over 3 years & I promise I will HIGHLY DISRECOMMED this towing company for as long as I stay here... alll thanks to the owner. Mind you she never gave me her name. Just hung up on me twice. WHAT A JOKE TO RICHMOND. Thank you for saving me money! if you're in need of towing use J&R towing or FINAL NOTICE TOWING. save yourself from some rude customer service. this business is 0/10.

It's stressful when your car breaks down on the side of the road, and the last thing you need is a…read morestressful towing experience! Luckily, my evening went more smoothly thanks to Dennis' Towing. My car broke down a the highway ramp near Staples Mill and I called at least 7 different towing companies in the area with no tow truck availability. When I called, I was told that there would be a truck available in approximately 45 minutes, and that they would call me back then. I was contact by Keith who was very professional and respectful. He called me to tell me when he was on the way, that he had a (more urgent) call from the police to respond to an accident and he let me know that it would be a little while longer before he could tow my car. No worries, I really appreciated that I was kept in the loop. Eventually, that evening, he towed my car to the mechanic and dropped the key off in their drop box. I've never used a towing service before, but Keith was very communicative which is important for times like these. Their prices were very fair - $65 base fee with an additional $4 per mile towed. The job got done and I'm satisfied with my experience; I'll be contacting them if I ever need towing again.

Excellent service & workmanship! Called on a Saturday night at 10:00 P.M. with a trailer broken…read moredown on I-288. The owner answered the phone, and offered to come help me get it off the freeway that night. Had the trailer delivered by flat-bed on Sunday, and Hot Fix fabricated and installed a new trailer tongue by Monday afternoon, salvaging the coupler and sleeve and saving money on those. Very fair pricing, quick service, quality workmanship. The new tongue is much stronger than the one that broke, and will outlast the trailer!

Had trailer issues on 6/26/2021. Called Hot Fix and had the answers I wanted to hear in minutes…read more Frick, is an amazing guy with an even better work ethic. He showed up within a timely manner with a very nice setup, that was not cheap at all. He was able to get the trailer fixed on the side of the road without any issues. I highly recommend Hot Fix to anyone that is in need of any welding or fabrication. They are located just north of Richmond and willing to travel to NC and DC. Frick, keep up the great work! The world needs more people like you! Thank you! Zac Triple J Farms and Carriers

Jay the owner came over and gave estimate. Agreed to price and time to complete work. He came did…read moreportion of job (resealed couple windows) "BUT" had lots more to do . "NEVER" showed back up for two weeks or contacted us at all to finish repairs to which I sent him a text ( which he never responded to either) expressing my issues with him and his lack of communication and not keeping his end of the deal and missed the dead line to finish before our first camping trip of this year 2024 .Saw him at Lowe's and his explanation was " I've been busy" umm hello (Jay the owner) said we caught him just at right time before he got busy. He did apologize BUT never one time said let me get this wrong straight and get your camper fixed. Not a way to run a business and would not recommend due to not doing what we agreed to and finishing what he said he would do.

From the owner: We are a small business - husband wife team! We don’t ask you to haul your trailer/camper anywhere…read morebecause we come to your location! Over 20 years of experience, honest and reliable!

This is a gentleman that you can trust. Robert at R & R Marine is an experienced, knowledgeable,…read more"comes to you" boat mechanic that does good, honest work at a very fair price. He rolled up at my place with an enclosed trailer behind his truck, and his trusty dog along for the ride. He evaluated my boat motor's condition/performance while it was running with a temporary water supply, reassembled the water pump, and then recognized that a rubber connecting bushing at the water pump housing discharge was missing (that I did not even know was needed). As it was late afternoon, and over an hour and a half from his home, Robert gave me advice on the missing component, how to install it, and on reinstalling the lower unit. I picked up the part, installed it per Robert's advice, and the water pump worked! I was so thankful for the review posted by the gentleman with the blown head gasket, as the feeling I got from reading his review is why I called R & R. And the feeling I got when my water pump worked is why I will call Robert for any and all boat motor issues I ever experience. Thank you Robert, you are very much appreciated! Kenny R.

Fantastic and honest mechanic! I broke a spark plug off in my 4 stroke Honda 130 outboard engine…read moredays before we were scheduled to leave for a family vacation. The boat was essential to this trip. Desperate to fix it I called R&R on a Sunday evening with little to go on but an Internet search result. To my surprise, Robert answered my call. He sounded good on the phone, felt for me and my situation and allowed me to drop the boat off that night at his shop. By 10 the next morning he called me with the diagnostic. Water in my oil and a very seized set of threads from the old plug stuck tight in the head. Really bad news! Robert checked compression to make sure the block was good before we went further. He then pulled the head in no time and found a blown head gasket was the cause of both issues. That evening he got the old rusted plug threads out. That took serious skill and finesse! By the next day he had the parts and my engine was purring like a kitten and looked like brand new. This was a difficult job that others wouldn't have dared to touch. I'm sure many dealers would have condemned the motor as soon as they saw water in the oil, too. You can trust R & R. He's my guy for all my jobs here on out.

The whole buying experience was wonderful. Chris made it easy and even worked through lunch so we…read morecould get out of there quickly and beat the Memorial Day traffic headed to the beach. Would definitely recommend Southeastern Marine if you are looking to buy a boat. Thanks Chris and all of the employees there. They were all wonderful!

My experience with Southeastern Marine Southeastern Marine in Richmond, VA, and Sales Manager…read moreMickey Brown has been highly disappointing and unprofessional. I placed a custom boat order and left a deposit, only to discover upon delivery that Mickey Brown had ordered the incorrect floor and hull colors. Instead of taking responsibility for the error, he pressured me to pay full price for the incorrect boat. Furthermore, the custom trailer arrived damaged during transport. Because Mickey Brown failed to unwrap the boat and inspect it in a timely manner, we missed the window to send it back to the manufacturer. His proposed resolution was to force me to take a mere \(\$500\) discount on the damaged trailer while demanding I accept the entirely incorrect boat. To make matters worse, throughout the negotiation process, Mickey Brown made highly inappropriate and offensive remarks regarding race and gender. Buyers, beware. Custom orders require meticulous attention to detail and accountability, neither of which you will receive here. I strongly urge potential customers to take their business to a reputable dealer who respects their clientele and properly manages their inventory.

Shout-out to Turnage Welding & Repair (3158 Roxbury Rd, Charles City, VA 23030). I'm a local gym…read moreowner and one of our most popular machines broke down. These guys turned it around fast, did an excellent weld, and charged a super fair price. Honest, reliable pros through and through. Highly recommend! Sky Canine, Active Life Fitness

Had a lawn mower that had a deck plate that needed to be welded back. Called and quoted me a price…read moreof $100. Drove 20 minutes to his shop to drop it off. When I went to pick it up he charged me $230. Would have been nice to be called to ask if the additional $130 charge would be acceptable. Preferably before doing the work. Did good work but I feel I definitely overpaid considering I could have paid $200 for someone to drive to my house and do the same job.

Purchased shed from them. The shed had damage on one of the corners. We were told they would come…read moreout and fix it once it was delivered. Despite numerous calls to them and a call to the corporate office, NOTHING has been done! Promised several times....but never showed up!! Would not recommend this business to anyone!

Customer service was awful. I called to arrange delivery and was told I'd be called back. I was…read morecalled while they were on their way for delivery and accused of scheduling an appointment for delivery when I never had. Chicken coop was delivered when I was NOT at home to receive it and check it over. Upon seeing the damage the next morning I called and the sales manager basically accused me of lying and insisted I send pictures, but then never sent contact information. Contacted corporate who also asked for pictures. I have yet to hear back from anyone yet again. Poor customer service, poor craftsmanship. I do not recommend ordering anything Leonard. I do however recommend considering tough shed sold by Home Depot who offers excellent customer service and an excellent well made product.

I had the absolute please of dealing with John Scott at Big Tex Trailers. He is extremely…read moreknowledgeable and took the time to listen to my needs, and make suggestions to ensure I made a wise purchasing decision. I highly recommend John and the staff at Big Tex in Glen Allen VA!

Wow. What incredible service. I live in an RV and pull a custom cargo trailer office, so I'm…read morevisiting repair shops regularly. Big Tex outshines them all. I dropped off my rolling office, and by the next business day they had repaired the electrical, fashioned a custom tire rack for my spare, and installed a better cargo hold system for the interior. I was charged a fair price and the work is solid, even attractive. Billy answered my questions, gave me repair ideas, and responded quickly by phone. Rarely do I receive such sterling service on the road. THANK YOU.