I bought a retired state police sedan cruiser from this dealer. I was concerned about the internal…read morewater pump in this engine as they are known to fail. After the warranty expired I took it back to have he water pump replaced. As it turned out Mike had replaced the pump before i purchased the car. A shady dealer would have taken my money and done nothing. Mike checked the car and his records of it and found that the pump was replaced. They charged nothing for looking into this and informed me of the warranty of the pump should it fair in the future. I can not be more happy about doing business with this dealer.

Exceptional service and unbeatable prices. Find my daughters first car there and we're beyond happy…read morewith it. Go here for all your car and automotive needs!!!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

Ciera R. Was wonderful. Her energy, caring demeanor, and willingness to to listen and help made…read morethe purchase of my vehicle pleasant! She was easy to work with no pressure and easy going. If going to Haley CJDR ask for her, you'll not regret it!

fought them for a week about my warranty they tried telling me that i did not have one then after…read morefighting for a week the magically found it then they quoted me 1000 dollars more and tried to blame the warranty company got in contact with my warranty and they helped me out told me that the dealership was trying to quote more hours then when what the job was worth told me my truck would be done on a certain day i called multiple times then the said it would be done on a saturday i called multiple times to find out they were closed that saturday and finally was able to get my truck after abt 3 weeks would not recommend going here what so ever i'll never be back here

The team is great! Omar, John, Elmo, Harley and Kevin made me feel so comfortable. They are very…read morehospitable. I was adamant about getting my 5th Lexus, but Elmo put me in a gorgeous Audi Q5 that I couldn't resist. The leasing process was easy and the payments are reasonable. I am a happy camper!

I went in on a Saturday and Jason Mayo assisted me. This guy was awesome. He said from the…read morebeginning he was going to take care of me and ge did. He got my payment alot lower than my budget. This guy really knows his stuff. This is the 2nd car l have purchased from City to City and Omar White and his staff is spectacular. My whole family has purchased vehicles from this company and no problems. They have sold me into being a longtime customer Thank you City to City.

Everyone was so friendly , the service was excellent and the price was awesome! I did mention it…read moreto several friends around the area to check them out! They were fantastic and I will continue to visit them for service again and again!!

wanted a particular GMC Sierra which wasn't in stock but Harrison Adams and his team was able to…read morefind the truck I wanted. The deal was good and it was ready for me after driving 125 miles to get it.

Enjoy going there. Even if there is a wait. The employee I deal with in the service area are great…read more 5 stars for them all. April gets 5.1