Extremely Unprofessional and Unclear Business Practices!!! October 2025, my car was towed by Mid Atlantic Towing in Woodbridge for partially blocking a driveway. I take full responsibility for that mistake; but the way this company handled the situation was completely unacceptable. When I called to find out how to get my car back, I was told the total was over $300, mostly because they claimed my car was "abandoned" even though it had only been parked for less than 12 hours. I confirmed with the PWCPD responding officer and dispatch that they did not relay that information to them, leading me to waste an entire day figuring out where the source of that information was, especially as I was told the "abandoned vehicle towing fee" is $256. However when I asked for an itemized invoice, I was told I was "reading too far into everything." Every time I asked a reasonable question, I was met with attitude, dismissal, or deflection instead of transparency. No one, at any point could produce any real form of documentation that one would reasonably expect to be readily available for this kind of business. The sad part is that even the responding officer told me that they "don't really document" these types of towings in full detail, which further lent itself to my overall dismay. The next morning (Monday), I went to their office at 8:30 am(which says it opens at 8:00 a.m.), but no one showed up until almost 8:50 a.m. My calls went unanswered and were eventually blocked yet when my friend called immediately after, someone picked up right away. When the staff member finally arrived, she was rude, confrontational, and unprofessional, making personal remarks like, "I see why they towed your car," and "I would've towed you too." She even said that the owner had "warned her" about me and that staff had been discussing my case, undoubtedly in a negative way based on how she treated me right out of the gate. All I wanted was my car back and a breakdown of the charges. I stayed calm and polite, paid the full amount without issue, but never received a proper invoice: just one vague "abandoned towing" charge that has already been proven verifiably incorrect by anyone with common sense enough to realize that it's impossible to have abandoned my perfectly working vehicle in front of someone's else's driveway for less than 12 hours. Later, the Prince William County Tow Coordinator confirmed that Mid Atlantic is supposed to have staff on-site during their posted hours, which clearly wasn't the case. This experience was frustrating, disrespectful, and honestly concerning given that they're a county-contracted towing company. I'm sharing this so others know what to expect and so the county can take a closer look at how this business operates. To Mid Atlantic: being in a tough industry is no excuse for treating people this way. How you speak to and handle taxpayers in a county capacity matters especially when you're working under public contracts. This is a situation that could have turned much more sour for your business if I was someone who had the time and energy to invest in a more thorough form of restitution for my inconvenience. I hope this company seriously rethinks how it trains its staff and handles public interactions because otherwise it's only a matter of time until they treat the wrong person this way and they take it further than I did. read more

Excellent service by Mid Atlantic! The dispatch was friendly, informative, helpful and contacted Mark, the driver to let him know we might need assistance with getting the vehicle out of park. He arrived on time and with the right tow truck for the job. Mark was friendly and made a point of moving the vehicle to the driveway taking steps to ensure it was loaded and unloaded safely without any damage to the vehicle. He positioned it exactly where we requested. All around great customer service and attention to detail. I would recommend Mid Atlantic and especially Mark to anyone that needs roadside towing or relocation assistance. John N read more

I have never in my life been treated so horribly as I was this morning by the receptionist at this company! My car was hit by a drunk driver on Friday evening and I was trying to get my car released. I called to make arrangements and was verbally abused by this woman! She was so rude, yelled at me and then hung up on me and said "you need to figure this out on your own"! How a company like this stays in business is beyond me! read more

I got into a car accident in 2024, this is the company that was called to get my car. When the driver got to the scene I ASKED how much would I be charged for towing, he gave a set price and I understood. Fast forward to me actually going to the "company office", I was told that I would have to pay a storage fee, a tow fee, AND and admin fee. I was confused at first because I told one thing by the driver but all of a sudden multiple fees are getting added on????? Thankfully *ONE* of the receptionists, AALIYAH, was very kind and caring. She was so nice and helped in the biggest way possible tackle the large amount of money that I owed! I genuinely appreciate her. If I could give her 10/10 I WOULD! However.... The other "receptionist" Courtney, was not helpful whatsoever, was not nice, very rude and cold. I got a voicemail from her claiming that she was trying to contact me for a "few weeks" (which was not true) about getting my car off the lot. She called me 14 days before they close their lot to tell me "You need to get your car, we close in 2 weeks". They also told me that I would not be able to remove my plates from my car to take them to the DMV, which was a LIE according to the DMV.. Moral of the story, stay away from this scamming company. Save your time, money and mental health. read more

My car became disabled due to mechanical failure. M-A Wrecking came very promptly! I was on side of road, in the dark, with a failing car battery and impending thunderstorms. Thank you MARCUS and your "ride-along" KATRINA. Very kind and helpful, my car was in great hands. read more

Horrible! I called and explained that I was catching an Uber there and no one told me I'd have to stand and wait outside in the rain with my daughter for an hour for someone to get here. read more

Mid Atlantic Wrecker Services - Towing Near Me - Woodbridge, Virginia

front desk is a cunt, and very unprofessional and also a liar. they charge way too high. and won't allow you to get your personal belongings from the car. 300 for a tow. 5 miles read more

My family and I have dealt with towing companies in the past, but they generally were not good experiences. That, however, is not the case with the Mid-Atlantic towing company in Woodbridge, VA. My wife was in an accident and had absolutely nothing but phrase for the gentleman that came to tow her vehicle. When we went their office, I met the gentlemen, and truly was a courteous friendly individual. I wish I had known he was the one that towed my wife's vehicle at the time, because I sincerely appreciated the kindness he showed my wife. Also, the young lady that worked in the office was just as courteous and helpful. Again, towing companies generally do not have best reputations for being helpful or considerate, so I thought it important to pass on our sincere appreciation for these individuals. read more

First time using Mid-Atlantic. Very pleased with the professionalism of both the dispatcher and the driver. Was given an accurate timeline on when the truck was going to be there and she was very courteous. 'Big Al' showed up in uniform and handled the car very well and quickly. Fair pricing, was quoted over the phone. Will definitely use them again if the unfortunate need arises in the future. read more

Today someone close to me was involved in a hit and run accident where she sustained several injuries. The suspect fled prior to police arrival and she had to be transported to the ER. Her car was disabled and towed away to mid Atlantic lot in Woodbridge. This information was provided to us in the ER by VSP. When we attempted to get her items from the car, the first tow worker was very professional and polite and advised us to sit in my car and wait for the head guy to get back. When he did, we attempted to speak to him from a distances over the loud engine of his truck and he began yelling at us and asking questions about an appointment. He wouldn't even let us ask question just kept yelling and not listening to what we where trying to ask. He then tells us to call and schedule an appointment and at that time we called the number and he picked up his phone and says your calling me. Then he tells us since we don't have an appointment we can't get her stuff and until later. read more

Just had one of the reps aggressively tailgate me in traffic off route 50 in Chantilly, almost hit another car, honk in traffic. Not a good impression read more

Simply the best recovery and towing service I have ever come across. Knowledge, professionalism and care for the customer is best of the best. They recovered my Jeep from an off the road situation and expertly loaded it and delivered it to the repair shop. I am for ever in your debt. I didn't take any pictures of the recovery but please feel free to share it on your site. Matt with the white jeep wrangler. read more

Thanks Mid-Atlantic Towing for an outstanding tow job. Things we liked about the work: 1. Very good on-line presence and telephone communication. Was confident a good firm had been selected. even before the job got started. 2. Prompt arrival at job site. Arrived exactly when requested. Was not kept waiting for even five minutes. 3. Good analysis and planning of how to relocate one vehicle and bring aboard another. 4. Well equipped fleet. Sent requested equipment. 5. Skilled, patient and friendly tow operator. Joe in truck 14 executed plan well, rigging requested low snatch block for initial pull out of backyard mud, avoiding any damage to low-slung front air dam of 2006 Dodge Magnum SRT8. 6. Fair and reasonable price for work, billed to credit card. 7. Only suggestion is to add on-board air to tow rig. Would hire again, without hesitation. read more

Helpful, polite, prompt. AND.... these folks were the only towing service that would respond and tow on a Sunday evening.