While on a road trip camping in Georgia Veterans State Park our toilet failed. Unfamiliar with…read morelocal services and suppliers, we did an internet search and found SOS Mobile RV Repair. We found Jerry was able to install a replacement toilet the next day. It wasn't an easy job. The first new toilet he brought from the supplier was found broken when the box was opened on site. He quickly arranged for and procured another toilet and stayed late to finish the installation. Jerry is a patient, skilled technician. He offered to serve as our technical reference in the future and we'll take him up on it. Highly recommended.

What a delight it is to work with Jerry Hernandez and SoS Mobile RV Repair with my RV issue. He is…read moreextremely responsive, professional, helpful and friendly. One couldn't ask for a better person or business to work with. Thanks, Jerry--feel free to use me as a reference anytime!

One of the exterior doors on my RV wouldn't close right so I called and made an appointment for…read morethem to check it. I live full time in my RV so leaving it for days is not an option. When they found out I was a full timer they got me right in and was luckily able to adjust the door and get it working correctly. While he was repairing it a part of the keyless door lock came apart so he fixed it and checked the other door lock too. The same part was loose so he took the time to fix it also. I can't say enough good things about RCI XL and their excellent customer service. I still have a couple more issues for them to fix and will be back for them to do those repairs too.

Wow not sure I want everyone to know what Great Service I received at RCi XL as it's my secret. I…read morebrought my 31" Forest River Rv in for annual maintenance.The work was completed in less than 3 days from drop off to pick up. The Staff was super attentive, nice and informative. Michelle the Manger was particularly friendly and helpful. The price was exactly what they estimated and the work was completed as requested. They provided all the necessary paperwork for my Warranty Coverage requirements. They get my 5 Stars for Service and Quality.

Once the salesman gets your money, they don't answer the phone for you or help you, it's ridiculous…read moretrying to get your RV fixed under warranty even! Its terrible!!

I am happy to give 5+ stars to Mid-State RV and their Service Department for the excellent…read moreattention and service I was given when I purchased a weight-distribution hitch from them. Even though I bought the trailer elsewhere, they treated me like I was their most important customer. When I called and spoke to April, she went out of her way to get me an appointment on the day I needed one. I really want to thank Billy and Dennis for recommending the Eaz-Lift r3 Recurve weight-distribution hitch, it is amazing. They took the time to explain how to use it and to make sure it was adjusted correctly for my specific towing needs. After it was installed, I drove over 2,000 miles to get home to Las Vegas and Dennis continued to follow up during my trip to make sure that everything was going well. Even though I live in Las Vegas, I now have friends in Macon at Mid-State RV. I would definitely go back there again for my RV needs when I am in the neighborhood.

I went in to purchase a 30 ft travel trailer. The salesman was very helpful and so was his manager…read more In a few hours we had a hitch installed with electronic breaking and off we went. I would recommend this dealership.

I know Jayco makes some of the best RVs and we're looking forward to enjoying it. James was…read moreawesome giving us the orientation before we left the lot!! Ladies at the desk, very pleasant! BUT.... The young man that sold it to us was not 100% honest about the numbers and we almost left the lot before buying it yesterday. (We had done our homework and knew what we wanted and how much to pay for it.). If anyone wants to open a food truck, in Jayco's parking lot will be a good location. Yesterday and today...sitting and waiting and waiting and waiting. The food truck will make a lot of money here!!!! Still waiting. Ever heard of- don't pee on my foot and tell me that it's raining? That's what's happening here. How many times can they say 10 more minutes? Well, an hour's worth now - to sign the paperwork. If there was another 24B within 3 hours of here, this place would be losing my business right now!!!

Go somewhere else, please--these are not honest people…read more If you ever have a problem, they'll never call you back. The "technicians" have no idea what they're really doing and the management don't care to assist you, unless it's scamming you out of money. We bought a used camper from them and less than 3 months later it needed a new roof membrane, even though they had installed a new one before we purchased it. Short story is, they did not properly secure the roof membrane to the frontcap of the camper. Since it was an installation error, I assumed that they would stand behind their work--I assumed wrong. Repairs came out of my pocket, but at least I spent that money elsewhere. This place is a brick-and-mortar scam shop!

Do I have to post 1 star? Are negative stars an option?…read more Salesman goofed. His inventory sheet was off. He was adamant that the trailer I wanted had a tankless system. Multiple times I mentioned the deal was great IF he was selling me an Imagine with a tankless. Another dealership was even questioning how Camper RV was making money at that advertised price. On the walkthrough, it was made known the trailer I bought was NOT tankless. These goons brought over their 6'5 "manager" to tell me "you got a great deal. You should have read the brochure to know that doesn't have a tankless" 100% discounting the salesman's promise. They did drop install fee for camera and vents. After this attempted shake down by their version of Sloth from the goonies. Be warned. I should have trusted Yelp and other reviews vs believe I was getting a great deal. These folks do not appreciate customers. If that person was not the "heavy" sent to scare/intimidate me, and he is just only person that was available - - then they need to understand the optics and have Lurch take classes in customer service, voice inflection, and manners. He would make a blind deaf person cry.