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    Jayco Macon

    2.5 (4 reviews)

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    Academy Sports + Outdoors

    Academy Sports + Outdoors

    3.7
    (9 reviews)
    $$

    If you value your time, avoid the Academy Sports in Warner Robins. My wife ordered a swing set…read moreonline for curbside pickup and received a confirmation email on Wednesday, July 8th, stating it was ready. What followed was a masterclass in retail incompetence and empty corporate promises. I arrived on Friday afternoon, July 10th, parked in the designated spot, and checked in. Ten minutes later, an associate walked out to tell me that while the item was in stock, it was on a high shelf. They couldn't use the forklift at that time and asked me to drive all the way back on Monday. Because Academy's system enforces a pickup deadline that just happened to land on that Monday, my wife had to call the store just to ask for an extension to Wednesday--all because they couldn't fulfill an item they claimed was ready. Monday morning, I received a call assuring me the order was finally down and ready. I told them I would arrive late afternoon. When I got there, a different associate came out with a mind-boggling excuse: the swing set had been brought down that morning, but someone put it right back up on the high shelf during the day. I was told only the manager could operate the forklift to get it down, so I was forced to wait in my truck. Another 30 minutes passed. The associate came out to serve another customer and apologized again. At this point, my time had been severely wasted. I told him that this level of runaround deserved a discount commensurate with my hourly work rate. He told me I would have to speak to the manager. I replied, "Okay, get her out here. My order was for curbside service, so I expect curbside service." It took nearly an hour in total for two associates to finally emerge and load the box into my truck. The manager, Deni, appeared a few minutes later. To her credit, she was doing her best to accommodate me during our conversation. She was extremely apologetic, thanked me for not losing my cool, and said she totally understood my frustration when I told her I wouldn't bring my business there anymore. When I repeated my request for a discount on this order, she explained that her boss would need to approve it. She wrote a post in the manager group chat, added my name, phone number, and discount request, and promised her boss would see it. Since she was off on Tuesday, she explicitly promised to follow up with me when she returned on Wednesday. It is now Thursday, and I have heard absolutely nothing from Deni or her boss. They got their money, so clearly they couldn't care less about the abysmal service they provided. I guess the sale was final, and so is my patronage of this establishment. If you are buying large items, look elsewhere--the Warner Robins Academy Sports has zero internal communication and zero respect for their customers' time. Never again.

    I went in a week before Christmas and was browsing. I was amazed to find a pair of Dunks sneakers…read morethat my granddaughter had been wanting but I couldn't find. I was so excited.

    Camping World - Byron

    Camping World - Byron

    2.1
    (62 reviews)

    We installed a new porcelain toilet in a camping world in Florida. On our way to the Blue Ridge…read moreMountains, the toilet started leaking (not fun). We called ahead to explain the situation, and they told us to stop by so they could take care of it. Dominic took care of us, and they fixed the toilet and completed a 21-point inspection on the travel trailer. We didn't have to pay, as it was covered under their warranty. We were out in less than 2 hours. Great people and great service. Highly recommended.

    Bought a brand new 2025 forest river vibe, in less than a year one thing after another breaking on…read moreit. Take it in to be repaired under the warranty and it took 4 months of them lying, claiming it would be done the next day, having Dominic tell us repeatedly it will be done tomorrow then I'd call the next day and they have no work order, I kid you not this went on for 3 months, finally had to send a certified letter threatening them and miraculously, the parts came in only to be lied to more and pushed aside again and again. Told them everything wrong with it when I dropped it off only for them to act surprised when I mentioned the hot water heater. That added another month, I've never dealt with so many unprofessional liars in one establishment. Not one person in the building knows what's going on or who's fault it is but all assure me it's not on them it's the other guys fault, the only thing these people are on the same page about is lying and taking no accountability. Such a terrible experience. Do yourself a favor, if your looking to buy a camper, go anywhere but here because, I promise you, the sardine can they sell you, will break and you will wait months for them to fix it, they will lie to you and not one person in there will know what's going on with your camper while they have it. 4 months wasted, 4 months we could've been enjoying the spring and beautiful weather. Absolutely disgraceful place of business.

    Jayco Macon - rv_dealers - Updated August 2026

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