We just had a hot tub installed by Keith at Aqua Spas and we couldn't be happier. The product, his…read moreservice and the entire buying experience were outstanding. If you're looking for good quality, sold and serviced by someone who knows his stuff; Aqua Spas is the place to go.

Excellent service. Great products made in the ISA!! With great pricing! The whole experience was…read moreawesome from start to finish! Highly recommend.

Jacob is rude and constantly interrupts when talking to him instead of listening to what is being…read moresaid. Will not be back.

What a terrible mistake to go with this company. The customer service is nonexistent. Our pumps…read morestarted to leak, and then apparently the motors went out as well. Weve only had the spa for 2 years! They do not respond to our warranty claims or phone calls. Do yourself a favor and go with a reliable company that cares about their customers. Four Winds is certainly NOT the company you should go with. Anthony

Thanks for the response of helping correct the problem. I'm glad we can continue with the pool…read moreservice we had been happy with for over 30 years. we have recommended them to many others and will continue to recommend them in the future.

Gave them a second chance after years and still a nightmare, won't give them a third chance. The…read moreonly thing that is ideal is the store front when you need chemicals.

Went today to buy pool sand the associate Jonathan was not knowledgeable at all when asked how much…read morepool sand to buy. We had the make and model was told to call family leisure to get how much. If you work for a pool company this should be something you should be able to help your customer with. Will not be back to this location again.

knowledge staff great and customer service! had a green pool and got it cleared up in 3 days! would…read morehighly recommend!

Reached out for a quote on a vinyl liner replacement. Someone finally came out and I was told that…read moreJim would be in touch later that day with a quote. Never heard from him, so I followed up after a week and was given excuses and that he needed to come out himself and look at it. He never did and after 5 weeks and reaching out multiple times I gave up. This place does not communicate or follow through on what they say they will do. Don't bother reaching out to them.

They have always done great job at our home. The guys are always patient with me. They explain what…read morethey do for us.

the owner is friendly but kind of gave wrong time frame for hot tub service. She told me one of the…read moremanagers will call for service scheduling. Well, that lady so called manager was the most UNFRIENDLY person and rude and her date did service was way different than what we were told by the owner. She did nothing to accommodate miscommunication by the owner. Do not recommend at all. Rudeness does not work for me.

our pool was put in in October…read more water samples then were quickly looked at and then their suggestions were made. they asked what products I had and naturally sold what was needed only. a few days ago they took me in right before closing time and finished my analysis and sold only necessary products again. very personable and seemed open in the conversation. we will see in a week how their advice really worked. for now the water looks great!

Our Hot tub was leaking. I got a recommendation from someone who has used them before. I'm glad I…read moredid. I spoke to Jeremy and explained my situation, he told me he was sending someone soon and that they were very busy. A week later Nick Wood called he was in area. exceptional service, 2 days in total service with parts. Would recommend them to everyone. Can't go wrong with Bubble Factory Spa.

Our hot tub was leaking and called Bubble Factory, originally, he told us within 2 weeks - which…read morewas fine with me - then just 2 days later they called and offered to come by since they're in the area. Well, they came and fixed the issue so incredibly FAST it was awesome, and I highly recommend them! Thank you!!!

Our Kevin Sparks Signature Pools experience has been nothing but the best! Lauren came out and…read moremet with us- took lots of notes- allowed for lots of changes and still kept it close to our budget! The communication from everyone in their office has been excellent. They communicate throughout the entire process! I can't say enough good things about our project manager, Logan! He has kept us informed- checked in throughout the entire process- answered texts and calls quickly- seriously the best! We truly have everything we wanted in our pool and I have already recommended this company to many friends looking for a custom pool! 5 stars!!

We are very happy with our new fiberglass pool and hardscape! The entire team was wonderful to…read morework with. Our project manager Ryan was GREAT with communicating things along the way and responded promptly to any questions or concerns. Their attention to detail and pride in their works really shows.

Bryan is amazing! He is knowledgeable, patient and no pressure salesperson. Buying a pool is a…read morelarge, stressful decision and he walked us through everything and never rushed the process. Could not recommend Bryan more. If you're considering a pool, ask for Bryan!

While the techs that come out do a good job, I have to say I'm very disappointed in Family…read moreLeisure's sales and service departments for selling such subpar parts/equipment. Current pool pump is seizing up after only 13 months and being told it's a month out of warranty also already had to have a hole patched due to poor installation. Nothing but trouble since installation 3/2025, make sure you know all warranty information before purchasing l was told it had a 2yr. but evidently not.