The entire process that this company performs is outstanding from water testing to vacuuming to…read moreskimmer maintenance and on and on. I have used them for almost a year and will continue to do so. Miko and Sam really care about their work but more importantly their customer satisfaction. I wholeheartedly recommend Pool Scholars to anyone looking for care. Their pricing is on par with our previous company but their service is much better.They are punctual and always notified you in advance of upcoming appointments. Please give them a call if you need service I promise you will not be disappointed.

Pool Scholars is the only team I'd trust with my Finnleo sauna. They performed a deep sauna…read moresanitization and wood treatment that left the cedar looking and smelling brand new. Their knowledge of Finnleo equipment and specialized wood-safe care is unmatched in Nashville. If you're looking for an expert who understands high-end wellness equipment and preventive maintenance, look no further. Total professionals!

Alex is very thorough and guides you through the service process step by step. He made sure our…read morepool was a shiney blue and installed our pump with ease. He is also very kind and patient. Highly recommended!!

Our Kevin Sparks Signature Pools experience has been nothing but the best! Lauren came out and…read moremet with us- took lots of notes- allowed for lots of changes and still kept it close to our budget! The communication from everyone in their office has been excellent. They communicate throughout the entire process! I can't say enough good things about our project manager, Logan! He has kept us informed- checked in throughout the entire process- answered texts and calls quickly- seriously the best! We truly have everything we wanted in our pool and I have already recommended this company to many friends looking for a custom pool! 5 stars!!

What should have been a wonderful experience turned into a nightmare…read more The project started well enough, but problems began almost immediately. During excavation, equipment broke down on-site and we were asked to pay for the contractor's downtime. The original construction crew was ultimately removed from the project and replaced by another crew to complete the work. Throughout much of the process, we found ourselves managing details and overseeing progress that should have been handled by the company. When the pool was finally completed, we were initially very happy with the results. Unfortunately, that didn't last. Within the first six months, all of the pool lights had to be replaced. The pavers had significant ponding issues and had to be removed and reinstalled. While those warranty items were eventually addressed, additional problems continued to surface. We began experiencing issues with the sheer descent waterfall features and later learned they had been plumbed through the vacuum system, causing debris to clog the lines and preventing proper operation. Correcting that issue required tearing apart the face of the spa. The spa then developed leaks that required additional repairs. In total, the face of the spa was removed three separate times. The spa cap was replaced four different times. Today, the grout throughout the spa area is cracking, crumbling, and failing. As time has passed, additional workmanship concerns have become apparent. We have had other professionals review portions of the project and were informed that the paver banding was installed with the wrong side facing outward rather than the finished side. We have retaining wall stones that are visibly out of alignment, corners and edges that were not properly finished, and numerous details that suggest a lack of quality control and oversight during construction. For the past several months, we have repeatedly asked the company to address these issues. We have requested warranty consideration. We have requested a repair quote. We have sent emails outlining our concerns, including safety concerns. Most have gone unanswered. The most troubling issue occurred when a cap block came loose while my wife was standing near the spa. We have grandchildren who use this pool regularly. At this point, this is no longer simply an appearance issue--it is a safety issue. To be fair, there have been individuals within the organization who have attempted to assist and move our concerns through the process. Unfortunately, despite months of communication, the underlying issues remain unresolved, and we have been unable to obtain either a meaningful resolution or even a repair proposal for the safety concerns we have raised. Five years later, it feels like we have spent more time dealing with repairs, callbacks, and unresolved issues than enjoying the pool we invested so much money to build. The only major component we have not had issues with has been the fiberglass pool shell itself. Had you asked me four years ago, I might have given a very different review. In fact, I did recommend Kevin Sparks Signature Pools to friends, neighbors, and others who asked about our pool. Looking back, I regret those recommendations. The pool looked beautiful when it was first completed, and for a time we were pleased with the results. The real measure of a company, however, is not how things look on day one--it's how they respond when problems arise years later. Unfortunately, that is where our experience has been the most disappointing. If you choose this company, get everything in writing. Require regular project reviews. Document every conversation. Most importantly, be prepared to closely supervise every phase of construction yourself. We invested a significant amount of money to create what was supposed to be our family's dream backyard. Instead, we have spent years dealing with repairs, repeated failures, safety concerns, and unanswered requests. Based on our experience, I can no longer recommend Kevin Sparks Signature Pools.

I've used cabana pool and spa since we moved into our home in 2024 for various needs. They are…read morealways communicative, punctual, professional and go above and beyond for their customers. If I could give them 10 stars I would!

I decided to try them for a pool opening this year. The two guys that came out were nice, but…read morethat's the only positive thing I can say. The next day I noticed a bunch of white stuff sitting in the skimmer basket. When I called the owner about it, he berated me and told me I should've left alone that it would absorb over time, as if I'm stupid and haven't had this pool opened 15 times before. I had to insist on him sending the other two guys back, only to find out that they forgot to take out the stopper. They also proceeded to tell me I needed a new filter, which it turned out was not true, after I had my old pool guy come back to fix their mess and found they had just not countersunk the knob correctly, so it was leaking. Then they tried to send me a bill for $550 for the pool opening. I should bill them for having to have another pool company come and fix their mess.

Don and David are EXCELLENT! From someone who had a nightmare pool installation experience, I can…read moretell you that their expertise and ability to help you "see" the potential in your back yard, is top notch! You will be not be "added to the list" nor will you "write a check and wait 8 months for the project to start" like most big-box companies. Give them a chance to bid on your project and you will see the difference between them and the rest. Guaranteed. They truly want to get to know you and take the time to remind you that customer service still exists!

Great service, exceptional knowledge. Answer my questions with courtesy and great products,…read moreincluding all of the chemicals needed to keep my tub in perfect running order.

Connor answered all of my questions - presented himself professionally- and followed through on the…read moreinstallation of my new hot tub and sauna. Not being an expert in water balancing he, assisted me with everything including the installation intelligent water system. The whole team goes above and beyond! Buy with confidence from the Hot Springs Franklin Team

I tried to fix a leaky outdoor spigot myself and ended up breaking off part of the pipe. I saw…read moreEason Plumbing had great reviews, so I called them immediately. A pro was at my house in about an hour from my first call. He had my issue fixed very quickly and for a fair price. I was very impressed with Eason Plumbing and plan on calling them first for any plumbing issues in the future.

Eason plumbing and Cody were amazing. Cody came out promptly to provide an estimate. He was…read morepersonable and very knowledgeable, offering welcome advice and suggestions for what we were looking for. Their pricing was transparent and reasonable, with no unnecessary upselling. When it came time for install, they got us on the schedule quickly, and were very professional, thorough, and thoughtful in their placement of our system and making it look great. I will be contacting Eason Plumbing for any future plumbing needs, and couldn't recommend them more.

Cody at Martin's did an amazing job at installing my new gas logs! He was courteous and…read moreknowledgeable. I couldn't be happier with the finished product! I would definitely recommend Martin's to friends and family!

My wife and I bought a "new build" in Smyrna 7.5 years ago and have been replacing the contractor…read moregrade appliances and fixtures ever since. We called Martins to get a quote on replacing some plumbing fixtures and supply lines in both bathrooms because the cheapest "PEX" fittings and plastic supply lines available had started to leak. The receptionist at Martins said that the guys there like to start early and asked if 7:00am would be too early for an estimate quote to be done. At 7:00am on the dot, Martins' guy, Mike, was ringing our doorbell. In less than an hour, Mike gave us a written estimate and was ready to leave. We decided to use Martins to do the work and called the next morning to schedule the work to be done. A few day later, again at 7:00am, one of Martins' plumbers named Cody was parked in our driveway. In just over two hours Cody completed the work and was ready to go to the next job. Cody could not have been better. He was professional, friendly, very clean and neat, and left the bathroom's cabinets and counter-tops in excellent condition. Best of all, no leaks! I am glad to recommend Martins to anyone in need of plumbing jobs to be done.