I am an 81 year old Male who has been wearing hearing aides for 5 years. My first set of aides I…read moreobtained from a different provider and had difficulty getting customer service. In fact, as I write this, I am still awaiting a phone call from that provider (approximately 4 months now) concerning a failure of one of those aides. My wife and I finally agreed to start over with an Audiologist provider and pay the full cost for aides and get the customer service I had not been getting. We found Hearing Associates and Dr Redding. We started from the beginning with a hearing test and examination. Dr Redding explained in detail each step he took in determining which devices l would need. When I arrive, often just as they are opening, I am greeted like a family member and have NEVER waited more than 5 minutes for my appointment. From our initial visit to this day, my wife and I have been beyond impressed with Hearing Associates and Dr Redding. I was fitted with Hearing aides that Dr Redding, Based on his examination and testing of my hearing, felt would be best for me. They were NOT the MOST expensive model in that Brand But rather they best covered my type of hearing loss. My previous aides came with a device that would play television in my aides. This was an important feature for me as I watch TV a lot...and the device plays IN my aides and I can mute the external speakers on the TV...which doesn't disturb my wife at night when she is sleeping. It took me 3 Days to connect such a device to my TV using my former aides. Dr Redding showed me the device made for my New Aides and then DEMONSTRATED how to connect them to my TV. It took me about 5 minutes to make that connection when I got home. Every Question, Concern, and Fear I had about selecting my New Aides was addressed by Dr Redding. From the Initial Visit to today my hearing comfort and understanding of my devices and getting the most from them has been the paramount objective of Dr Redding and every staff member I have dealt with at Hearing Associates. I have Medicare insurance and NO coverage was provided, I paid FULL price for my New Hearing aides and services from Hearing Associates. I got MORE than I paid for!! My wife and I both feel our experience with Hearing associates has been beyond amazing. When I visit for an appointment, It is very much like I am spending time with a treasured Family member. That is something Money Cannot buy! I have a hearing professional caring for me and at the same time made a trusted new Friend in Dr Redding and all of Hearing Associates Staff. I heartily endorse and recommend Hearing associates to anyone in need of their services. Rev. Dan Shankle

Hearing and Associates changed my life. I lost my hearing due to a virus when I was in my late 40s…read more I've had many hearing aids over the years. The struggle to hear was exhausting, and I started retreating from activities and gatherings. Sandy researched the best hearing aid for my hearing loss. I have a social life again. The office and staff are fantastic.

I recently moved to Eugene area from Hawaii and my hearing aid broke. I had the earplug kind, the…read morekind that makes you look look like you have Frankenstein bolts coming out of your ears. I had them four years and never liked them. Everything sounded like I had a bucket over my head. Eating potato chips sounded like two skeletons fighting on a tin roof. I couldn't decipher conversations very well, and I kind of gave up on long conversations because they were so uncomfortable. I thought, ok this is the way it is. My life was like the Prufrock poem by Elliott. I found Dr. Donna Hill at Audiology Professionals using Yelp. I didn't really expect much. More of the same...either an expensive fix on my old hearing aids or some new ones that wouldn't serve me much better. WOW, WAS I EVER WRONG! Dr. Hill let me try out some new behind the ear types. I couldn't believe it. I could hear crisp sounds. I could differentiate words without lag time. I know it sounds over the top, but hearing became a celebration. I swear these new hearing aids will change my life. Thanks, Dr. Hill. These things are tuned so accurately to my needs that its like I'm not hearing impaired at all. I even turned off the closed captions on my tv. Love these guys! Steve Stelle Author of The Hawaiians Series available on Kindle

I have read the reviews, and my experience was unlike those I've read. No problem with the…read moreaudiologist - professional experience. The staff was extremely rude when I stopped in during a lunch hour looking to get some supplies for my hearing aids. I was told those were give after 1:00 and on specific days. Acting like everyone should know this. Well I have not be back, nor do I intend too.

Absolutely amazing stuff and its outcome. The difference of before and after just about made me…read morecry. A very old hearing to start, but that didn't stop these guys. A thorough test, a real test for everything under the sun. When done they figured out how to fix the hearing aid and reprogrammed it. Then a retest for the relevant parts. Very scientific. I can't imagine a better outcome, highly recommend it, i mean it, Ron Leavitt is extremely knowledgeable, and so is his staff. Professional, personable. What more can one ask? They probably had a chance to profit more by encouraging me to get a newer hearing aid, but they did what was best for me. I am 81 and can hear again. Like i said, almost in tears I am joyful.

The front office staff were pleasant and helpful, but the good service ended there. During the…read morehearing test I got dizzy so we stopped for a moment. The doctor and technician offered that after a few minutes we could resume the test OR that I could go home and return to finish the test. Apparently I made the bad choice: I was not allowed for set another appointment. I returned the next day to try to schedule the hearing test. With advice from the back office technician, the receptionist was prompted on how to deal with me. They said the hearing test results were mailed to my primary care dr. Crazy--I am the patient and the doctor or technician should talk to ME. When I persevered with the staff to schedule a time to finish the hearing test and time to TALK TO ME. The technician came front to grudgingly agree to schedule "only one more appointment." I was granted an appointment 4 months out. When I contacted my primary dr. to get the results found at my first appointment she said that she had not received my audiology report, and if she had the results she would not be able to take action on them. Our best solution was to get a different referral and start over. I found my way to a great audiologist, fully worth the drive out of town. Makes me wonder how they stay in business?

THis is the most efficient and professional, friendly and helpful, hearing aid agency I have…read moreexperienced in decades.

I have been wearing hearing aids for approximately 8 years, always the type you buy online, which…read moreare nothing but a amplified device which never worked well. A month ago I was told that my health insurance would pay for good hearing aids for me with a small amount out of pocket. I was referred to Oregon Hearing Health Services in Lebanon, Oregon and my life has taken on a new meaning. The hearing specialist, Sam Matheny, explained everything so clearly and his recommendation for what I need is perfect. I am absolutely thrilled with my new hearing aids. After my tests, the arrival of my new aids, he programmed the aids to perfection. I cannot express how pleased I am. They are so comfortable,I sometimes forget they are in my ears, and it is so enjoyable to listen and be part of the conversations now. I was becoming a wall flower before as it was just a bunch of noise and I couldn't distinguish any one conversation. Sam Matheny is a true professional and his compassion for his patients is awesome. I am so glad someone recommended him....... I will be ever grateful.

Waited an hour and finally saw audiologist, didn't see the doctor, but had to go to another…read moreappointment, so got another appointment for another day. Waited another hour and a half. Very unorganized, but I do realize help is hard to find these days.

I was referred her by my PCP. It took me 2 months to get an…read moreappointment. Everyone was very polite and professional and the office was clean and tidy and I was called back for my appointment with 10 min of my schedule appointment time which is acceptable. My issue is that when you are referred to a specialist you expect that specialist to have some specialist information. My ENT just shrugged and offered really no help. Said he had no idea why I was having vertigo and just referred me onto another specialist... I got nothing from this apt but a co-pay. I was quite disappointed being I waited 2 months for some answers and I got a a pamphlet and told to see another specialist.