If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

Kitchen & Bath LLC are incompetent plumbers, poor project planners, and OK bathroom tilers…read more Plumbing problems started during the planning phase, when they told me the sink did not need a an overflow, but I didn't think that was right, so I ordered one with an overflow. Thankfully I was correct, since the sink that they sell does have an overflow. I imagine other customers may have had big problems with the overflow after following their bad advice. I had to purchase the bath tub and bath fixtures. We had asbestos glue under the tile and a tub coated with lead, so I had an abatement company due the demo since Kitchen & Bath did not seem to have the expertise to do it. They claimed they could do it, but did not provide any licensing IDs for asbestos and lead removal. These additional costs are not included in the services provided by Kitchen & Bath and reviewed here. On the other hand, I removed the old plastic tub/shower wall cover and installed the mirror and light by myself. After the demo occurred, it was obvious that the plywood floor needed to be replaced. Alberto argued that they could install new plywood on top, but I disagreed. Mold and rot were a big problem, so I wanted it replaced. He delayed the project by 1 week because he was going on vacation and didn't trust his workers to take the floor out correctly without him around. No one from the company arrived at the time they said they would (early the first day, always late after). I work from home, and there was one day where I told them I had an appointment at 10:30, so they needed to show up before 10:30. They arrived at 10:30, when I was walking into the doctor's office. When I called the project lead (and owner) Alberto back after my appointment, he was incredibly rude, unprofessional, and disrespectful. The tiling install guy was late by a few hours and worked until after 8 pm. I have 2 kids and I could not get them ready for bed while this guy was working. The drywall and paint guy always showed up several hours late and could never arrive at a specified time. One day the guys showed up to work for an hour and then left for the day. The project should have taken 9 days but took two weeks because of these late starts and poorly planned work days. There are several small defects that a good contractor would have fixed or avoided, like scraped paint or chipped cabinet surface. These were minor. Every plumbing fixture leaked after the install was complete: the shower, sink handles, and toilet, in that order. I had my own plumber fix it due to Kitchen & Bath's continued incompetence in this area, costing over $250. I am very angry that we decided to remodel the bathroom due to lead and water damage, only to have them improperly install the plumbing, potentially causing water damage. I forgot to get the certificate of insurance before starting the project, and when I asked for it after, they never responded. My insurance agent also asked for it, and they never responded. Now there's a BBB complaint, with still no resolution. I just want the insurance certificate. So if anyone is going to hire them to do anything, only let them do tiling. Hire your own plumber. And if you can, set a daily schedule in the contract.

Jose and the crew are great, hard working, polite and very customer focused. I gave them a 5 star…read morerating because I couldn't pick a higher number. They put new screen out our screen porch and to say that it was a challenge is putting it mildly. The porch is 12' up from the yard and a hill and not easy to access, let alone do well with these challenges. Every time I talked with Jose during the process, he was always willing to put us at ease and not complain. I know it wasn't an easy job and they completed it even finishing after dark. What a great bunch of guys to work with. I'll recommend them to all my friends and use them again. Rick S.

Jose, Luis and Daniel repaired drywall and floor tile and then repainted our basement after it was…read moretorn up due to a sump pump installation followed by mold remediation. They did a great job, were extremely friendly, and the cost was the same as the estimate. I would hire these guys again in a minute!

Highly recommend The Exteriors Company. We were referred by a friend and are so glad we called…read more Ryan, the owner, reviewed our situation and only recommended the work we actually needed. He also helped us through the insurance process and made everything so easy. The price was very competitive, and we felt we received an amazing value for the quality of work. Whenever I had questions, Ryan treated me with respect and gave me his full attention. We have used The Exteriors Company now for two roofing projects and plan to use them again . Taylor also did a great job walking us through the completed work to make sure we were satisfied and answer any questions. This company is amazing, stands behind their work, and is very easy to recommend. So glad to have them as trusted experts in our corner.

The Exteriors Company deserves 6 out of 5 I cannot give them enough praise. I'll summarize here in…read morecase you don't want to read a lengthy review. The highlights were communication, quality of work, price, and customer service. I cannot wait to work with The Exteriors Company again. The Exteriors Company could teach a master class on contractor/customer interactions. If you need exterior work done, call The Exteriors Company! FOR REAL. LENGTHY REVIEW STARTS HERE: It took over a year and a half and meeting with 15 roofing companies to finally find the right company for my job: The Exteriors Company. My house has a modern/Frank Lloyd Wright kinda vibe - lots of different roof sections and pitches. A majority of the first 15 contractors that bid on my roof repair wanted to sell me a new roof. The problem with my roof was a design flaw and a new roof would have eventually led to more water in my house. This was confirmed by an architect. If you look at the before and after photo, you can see how ridiculous the design was. We had water coming into our house anytime it rained and when the snow melted. It was awful. We were lucky enough to have Ryan (the owner of The Exteriors Company) come look at our roof. The first thing he said after climbing on to the roof was, "You need to redo this whole area," confirming what we already knew. That was the first clue that we found a good roofing contractor. After talking in person and over email with Ryan and getting the contract for the project, we knew we found the right company. Ryan was so communicative. He reached out regularly through the repair process. We had four different teams (framing, roofing, siding and gutters) work on our repair. We were notified in advance when to expect each team. Then each team project manager reached out via text a day or two before and the day of their work. Each team was on time and did beautiful work. They were also tidy and I felt like they respected our home and property. Shout out to Taylor Paar and Scott Mack (roofing project manager and siding manager). Both these fellows came to meet with me and my husband to review the work that was done and to make sure everything was done to our liking. And to make sure we didn't have any concerns or questions. The entire experience from start to finish was incredible. The Exteriors Company very obviously cares deeply about the quality of their work and customer satisfaction. If I could give more than five stars, I would gladly do that. I wish more contractors/vendors followed the playbook that The Exteriors Company has perfected. JOB WELL DONE

I have been delighted for years with the services I have received from this company. I have an…read moreolder home that needs attention on a semi-regular basis for things small or not so small, and it has been a very good experience. I have gotten things fixed because the individuals who have come here have understood older construction and what might be behind the walls causing trouble. They know the era of the construction and the associated possible problems. I have also received advice on things noticed to be needing attention in the future if I choose to address those problems, but there has been no hard-sell approach to their observations. They have been my first choice for repairs and fixes. Ellen S.

I'm sure these guys have a number of people working for them - all at varying degree of skill…read morelevels. Probably some better than the guy we got. From our experience though, I could have done a better job myself. Basically, our guy showed up on time (yeah! good start) but was very unhappy and quite dirty for the start of the day. We asked him to trim up a small bathroom as we just got new floors and wanted to replace the trim. The guy took forever, got dirty handprints all over the place and did quite an average job with the trim. Holes weren't plugged up and areas near doors and tight corners were done with shortcuts. To the company's credit - we did complain about our experience and they did give us a discount on the bill. I'm sure they have other areas that they excel in as well. . . but if you need trim work done, I'd probably look somewhere else.

We were recommended to use Genesis by a close acquaintance of the owner. We didn't expect any…read morepreferential treatment, but we did expect to be able to trust them to do a good job. Well...not completely. My first beef is that they didn't include all hail damaged parts of the house to be repaired. So once we signed the contract, they said that it wasn't included. Plus those pieces were different colors than the new siding we were going with. They did replace one side, after we noticed that their workers weren't careful, because they too thought everything was getting replaced. We still have blue on 3 sides of our house that don't go with the current color scheme. When my wife called the salesman about this, he belittled her and acted like she was wrong and unsettled. Very unprofessional. I still question why we have Hal damaged pieces after trying to replace all hail damaged parts of the house. They weren't very willing to be helpful or take any blame. They left no extra materials, even though the standard is to order extras in case there are problems. So they took materials we paid for. Months later we tried to turn on our air conditioning to find it wasn't working. Here the workers put the power box on upside down and when they couldn't figure it out, just forced it all together and not working. We had to call out another company to see what was wrong and they knew right away that the siding company made a bad mistake. They aren't very service oriented. I know they made as much profit as they could off of us and in the end fought us when we were happy. I've never complained about service work before and they acted like we were just trying to complain. I wouldn't trust this company at all. Go somewhere else. Money is their only objective, not customer satisfaction. Run, run, run away from them.

Very happy with Genesis exterior, this is the second project they have done for us and…read morecommunication was great on a agreed timeline. The technicians spoke my language and were friendly! Thanks Ryan nice work once again!

We had Frey work on our house on a fairly substantial remodeling project, and I would summarize the…read morework they did as excellent. The project we did remodeled a huge section of our kitchen and dining room building a second story even. They helped us through every step of the project. From the initial design estimates, to iterating on our ideas and providing feedback, to helping select trims and finish, and then building the entire extension. They were always patient with us when we needed more time to think about the project, but they were always immediately responsive when we needed their input. They are certainly a premium contractor, but for a project of that scale, it was not something that we could have ever hoped to accomplish on our own. It certainly made sense for us to pick a excellent contractor who would be prepared for every scenario. And that is what we got with Frey. With a project of this size, I think common knowledge would cause the average person to assume that there would be substantial delays and setbacks. but the entire time we worked with Frey, there from the day they broke ground to the day it was done, they didn't slip a single deadline. Their staff was always incredibly professional. The subcontractors that they worked with were top notch. You could tell that the people who were here working on our home really cared about the project and wanted to make it good and make it right, and they would redo parts of it if they weren't done correctly. we really appreciated the attention to detail. There were many times when I thought that they went above and beyond to help make the remodeling project go smoothly. Notably, they helped move all of our appliances and counter surfaces into our living room so that we could continue to live out of our living room while our entire kitchen was being demoed and remodeled. It wasn't work that they needed to do, but they were more than happy to help. If we ever needed to do another large scale remodeling project, they would be the first people we would call.

Frey submitted an estimate for our residential gutter project that more than doubled average local…read morecost for this work. When I asked him if he could've made a mistake, mixing up our project with that of a much larger house, Zach Peterson ghosted us. Thankfully, we learned up front how Frey treats their customers, before we became one.

We recently had our kitchen and living room remodeled by Washa. Our experience with this company…read morewas excellent. It was a pleasure working with Gloria at Absolute Interiors, Steve, Josh, Adam, and the other subcontractors. They listened to our wish list, gave careful consideration to our questions and concerns, and they did excellent workmanship! They are true professionals! We will definitely be using them again for any future remodeling projects!

Washa Remodeling saved us from the fiasco created by the first company we hired to put a bathroom…read morein the basement bedroom and redo the bedroom itself. The previous company had started a year and a half earlier by putting up framing with a bathroom floor plan that did not meet city codes. They never finished and we had to go to small claims to get our money back. Adam from Washa gave us a quote that was higher than the one we had, but, obviously, it was necessary to do the job correctly. Steve Wineland, the site manager, is tops in the trade. We have had a lot of construction work at our home and our business and Steve is the best. The subcontractors were also outstanding. The flooring was delayed in arriving due to covid, but that was the only problem. The room and bathroom look amazing. We are going to start our next project very soon of remodeling our existing bathroom configuration on the first floor. I would recommend Washa for any project even if their price is somewhat higher because they are professionals, and, you get what you pay for.

My 3 brand new Pella windows look great and were affordable! I highly recomend these guys!read more

I have used HLW for several window and sliding glass door replacements. I have worked with them for…read moredecades and have always been impressed with their skill and professionalism!