UPDATE: The owner emailed me the next morning. She is reviewing how repairs get tracked and helping…read morewith the customer service training for the new office staff, and she wrote, "The fault lies with Martin Glass, not you. Please accept my sincere apology. You are heard and believed." That was all I was after. I am leaving the review up because the visit happened, and I am adding this because the ownership answered and is doing something about it. --- Unfortunately, I can't leave 0 stars. My partner dropped off four window screens to be rescreened. On the first visit, the woman at the counter noticed the tension springs were missing from most of them and asked Sam, the manager, what to do. His answer was "well, if she's accurate, then we need to order some more, and it'll be a week." I hadn't been doubted about anything yet, and I was already being doubted. Two weeks passed with no contact, so I called and drove over. Sam told me they had texted and called. I received neither. The only reason I was standing there is that I called them. He then told me I had brought in three screens, not four. I told him it was four. He would not go look again. He told me I was trespassing, told me to leave, and said he was calling the police, and he started dialing. He stood there dialing for four or five minutes and never completed a call. While he was pretending to dial, I told him how it looked from where I was standing: he had decided I was wrong because I'm a woman, and he was keeping my property over it. He went back to pretending to dial. I finally asked the woman at the counter if she would please check one more time. She went back, said "oh, hold on," and my fourth screen was exactly where it should have been. The three large ones had been grouped together and the small one set off by itself. Their own filing was the whole mystery. I left with all four screens and no apology. The one star is not for her. She was the only person in that building who was willing to go look. A busy counter miscounts sometimes. That is not what this review is about. This is about a manager who would rather accuse a paying customer of lying, and fake-dial the police for five minutes, than ask his own employee to look one more time. If you use this shop anyway, photograph what you drop off with the full count in the frame, label each piece, and get the count written on your ticket.

My SIL accidentally broke a middle pane of my 1955 door. Martin Glass arrived on time for the…read moreestimate. I had looked at the door, having taken framing courses, and knew it wasn't going to straight forward to remove the trim. I told the tech that and also said I hoped to replace the door with a new one soon that was energy efficient. Because I said that, they agreed to do my door as these 75yo doors can take cosmetic damage to remove the pane. Again, the glazer arrived on time. The end result, which he was proud of, was a tiny hole and a tiny crack ( easily filled with wood caulk if I cared). It was great! He was done quickly and I can't thank them more. Likewise with my SIL. But hey, cardboard and duct tape was more energy efficient during those really frigid days!

Really great experience working with Shannon. He was super fast at getting my quote and then came…read morethe next day to install at my house. Really friendly guy, who did a great job. Price was also better than anywhere else in town.

I needed a windshield replaced on my 2016 Subaru Crosstrek after the hood latch failed causing the…read morehood to fly up and smash the windshield. Shannon from Clear View Auto Glass not only replaced the windshield at a lower price than any other company I called, he gave me the number of a repair shop that is fixing the latch and hood at a good price.

Rick is quite gifted and can work with many different materials: wood, metal, glass, etc. He…read morerecently restored a 125 year old church altar and built furnishings to match it for me and it all turned out beautiful! His dedication, attention to detail, and passion for his work is evident. I cannot recommend him highly enough!

From the owner: Commercial and Residential Stained Glass Windows and repair, Wood and Metal Services…read moreLiturgical Commissions Over 40 Years of Experience Serving Cities Nationwide Services: Custom Stained Glass Design and Fabrication Stained Glass repair/restoration Ornamental and Sculptural Metal Work Woodworking Railings Liturgical, Chapel and Altar Furnishing Candle Holders Residential and Commercial Installations Included Church Furnishing and Restoration Tabernacles Crosses Welding Fabricating Metal Forging Location Facts: North Of Madison

Had a small shower replaced. Crew was efficient and professional. Highly recommend the work done by…read moreWyatt Meyer. Beautiful new shower. Very happy with the results. Highly recommended.

Dont let this company in ur door! The sales pitch lady stayed for four hours. I started telling…read morethem to wrap it up after an hour and a half. I told them I had to go get my dog and it would cost me $100 if I was late. She stayed 20 min after the time I told her. I asked her to finish multiple times. I was not indirect. I was blunt and overt and she still stayed. I feel this company would pressure elderly people into their $22k showers. (Not even my whole bathroom. Just a shower !) please don't let anyone u love invite them into your home.

I like the energy efficiency and how smooth the windows work, as well as being a good investment…read morefor our home. We've bought several windows going back 20-years and are buying more today. I would definitely recommend this company and windows.

Had 2 windows installed 2 years ago. Everything went well ! Then we had 2 more installed last…read moreyear. There are a total of 9 panes of glass. On 1 window, it has 3 panes, the other has 2. The 3 pane window has 2 panes that are definitely sub-par. They sent a guy out to look at it. They tried a lot of excuses for what is happening. Everything except what is really wrong. They keep telling me, "they are supposed to do that". ??? Really? That's the same line of B.S that Harley has been using for decades! I just happen to know a person who worked in the glass business for over 40 years. Had him look at it. In plain English, those 2 panes of glass are not sealed properly or possibly the glass is bowed just enough to be touching the glass next to it (in the same window) and creating a hot/cold transfer so there isn't a thermal barrier to prevent the glass from frosting up. My old double pane windows NEVER did this! I'm in the process of contacting the President of the company. Sure how we don't have to go the legal route.

When I called Fish Window Cleaning I fully expected to have to wait a few weeks at least. I was…read morepresently surprised that they were able to come out in the next few days. They did a great job on the windows , screens and window sills. They were quick and efficient. And the price was reasonable. I will definitely call them again.

From the owner: Fish Window Cleaning® is your locally owned and operated commercial and residential window cleaning…read morecompany located in Madison, serving Madison, Fitchburg, and Middleton, WI. We've been making windows shine since 2008. Our customers love the quality of our service, our reliability, and that we are licensed, bonded, and insured. In addition to window cleaning services, we also offer gutter cleaning services, chandelier cleaning, indoor and outdoor light fixture cleaning, mirror and glass cleaning, ceiling fan cleaning, and more. We're committed to our customers' satisfaction and our team is extensively trained to provide the highest quality service. We're happy to provide free, no-obligation, on-site estimates so contact us for yours today!