Great service while I waited and nice staff. I would tell my mother to come here for an oil change.read more

Attention all military and retired service members: If you're looking for fast, professional, and…read morereliable oil change service in Rapid City, look no further than Take 5 Oil Change at 803 Saint Patrick Street. Not only do they offer top-tier service, but they also proudly honor a 25% military discount--a meaningful gesture that doesn't go unnoticed by those of us who have served. I bring over 40 years of engineering and maintenance experience in the U.S. Navy, including 25 years of active duty and 15 years in government service working directly on U.S. Navy warships. When I say I know good maintenance practices, I mean it. While visiting my granddaughter (and by default, my daughter), the maintenance light came on. With my son-in-law out of town, I stepped in--something always seems to come up on the home front when the service member is away. I was grateful to be in town to take care of this, especially considering how often I wished someone had been there for my own family while I was deployed. From the moment I pulled in, the experience at Take 5 was top-notch. I was offered a complimentary bottle of water while Jacob walked me through each step. He verified the oil type, clearly explained the pricing, and ensured everything was fully transparent. The entire team operated like a well-oiled machine--thorough, professional, and in sync. They didn't just change the oil. They: * Replaced the air filter * Checked the wipers * Checked and adjusted tire pressure * Topped off all fluids What truly impressed me was their communication--loud, clear, and confident call-outs of each step and condition, followed by repeat-back confirmations. As someone who's spent decades in engineering, I appreciated the use of repeat-back procedures, a fundamental practice in high-stakes maintenance and operations. The final safety check was exceptional. Jacob verified: * Oil filter tightness * Drain plug secured * All fluids topped off Then, Denver, the lead mechanic, presented the dipstick for visual verification of the oil level and reviewed all completed maintenance before resetting the maintenance light. The quality assurance process at the end sealed the deal. It's rare to see that level of diligence and pride in work, and it reflects strong leadership and a commitment to doing the job right. I was thoroughly impressed and told my daughter she can trust them with her car. I would be proud to be the owner of this shop--and I'm proud to recommend it to anyone looking for honest, competent, and respectful vehicle maintenance. Take your vehicle to Take 5 Oil Change at 803 St. Patrick Street. You'll be glad you did and more importantly you will regret it if you don't

My son took his car to Grease Monkey for an oil change while he was visiting his mother's house…read morehere in Rapid City. They left the oil filter loose on the car. Noticed oil leak on the ground and found the filter was barely finger tight and engine oil was down to barely on the dipstick. I changed the oil again with a new filter and oil pan bolt was torqued do so tight I had to use an impact on it to get it loose. Not happy at all.....

Super fast and convenient oil change. The staff was knowledgeable and friendly. 10/10 recommend…read morethis place and if we lived closed by I'd definitely return. If you show your receipt to a rapid wash you get a free car wash! Thankful for their help and getting my car ready to roll on to Virginia! They even offer a nice military discount for what already seemed to be a discounted oil change.

Efficient and friendly service. I really appreciate the…read morequality and value that Grease Monkey provides. Thank you

Not sure why I was charged 89 for full synthetic and charged 12 for 4.5 quarts of oil, 20 for oil…read morefilter, 20 for a "special" filter. Seven for a car wash when wasn't asked if I wanted one. More charges than I ever expected for an oil change. It would been cheaper going to a dealership. Customer service was excellent no complaints there. But I'll honestly never use Grease Monkey again. I wasn't expecting the bill to that damn high.

It's was amazing. Best treatment, fast and super sweet. 10/10…read moreI was given more than one option and always treated with patience.

It was a hot day out the wait was a little long. The oil change did take just 15 minutes and the…read moreguys are super nice. Thanks for recommending a local mechanic!!!! And I will get a car wash!

I read some of the previous reviews and not sure why they were poor. The guys did a great job. I…read morehad a transfer case with low fluid, and they topped it off for me. they were quick with their work in the break room, offer some great cappuccino

Wow. First, I was just impressed that they answered their phones. The man who answered, was so…read moreprofessional and able to give me a quote that was very favorable. I showed up soon after, and they took care of changing my oil in less than 10 minutes, These are some of the most polite and team-oriented service people I've ever had the occasion to engage. After the work was done, they offered me a first responder/military discount that made my price even lower. I would so gladly let them repeat the service in another 5000 miles!

Sat and waited for service while two workers were working and another walked around on his phone,…read moredevice use to be quick but over the year things definitely slowed down. One time the mechanics used YouTube to do work on a vehicle.

we have had our oil changes here's for both our vehicles. However when I had an oil change a…read morecouple of times my van was heating up and the oil was low? Then it happened to my sons car. I quit going there but my son stuck with them. He had the oil changed about a month ago and his car was overheating. guess what low on oil. They are not putting enough oil in our cars which can cause engine damage and whatever else. My son is convinced now not to take his car there any more.

on a road trip in 1984 vw camper van, Clutch quit working, fit us in same day and had us on the…read moreroad within an hour! and showed us how to moniter break fluid level while driving home! LOTS of experience with vanagons !!! and only charged us $20 !!!!

Ed and his team are top notch. Efficient, mechanical experts, and always professional. Exceptional…read morevalue.

I have had to have a car repaired when I was put of town, they handled it like pros. Had the driver…read morebring the car in ,they did the work, and called me to have it paid. No fuss, no muss. Ron has taught his technicians to do really good work. Yes,.my son works there, but that isnt the reason I like them. (OK, maybe one reason.) Ron doesnt let the guys slack down there, he truly believes the old saying " if you have time to lean, you have time to clean." He has pushed my son, and the other techs to improve their times and their proficiencies. I wont take my trucks anywhere else, and that will even be after my son leaves for the Army. They really are pros.​

My man took the day off to take his car in for diagnosis in the morning. They didnt call us for 6…read morehours so we went to the shop to see if his car was ready. They hadnt seen the car at all. They said, "we were juggling a lot of things didnt get around to it." Then they misplaced his keys which took them fifteen minutes or so to find. Never again. If I could, no star rating really, I would.

The work Bob's Auto Service does and the service they provide is amazing. They have taken care of…read moremy vehicles for several years now and they always provide excellent service. Thank you Bruce and Steve and crew for being honest and efficient. Ken

Best place in Rapid to get your vehicle fixed. Reliable work and trustworthy mechanics.read more

I can't speak highly enough of Rob and his crew. I have an upcoming cross country road trip and The…read moreBelly Brothers made sure my car was in perfect condition for the trip. They even went out of their way to make sure my turn light, that had gone out, was replaced. And it was incredibly affordable. I would recommend Belly Brothers to any of my friends or family and plan to return for any future motor vehicle needs. Thank you so much Belly Brothers.

After being quoted a price of $900 to change a water pump I asked them to cease any practice on my…read morevehicle. I owed them $80 for diagnostics and I paid it they claimed that the serpentine belt broke but when I asked to see the part they said they threw it out. I am a delivery driver and one of my fellow drivers changed my water pump for $50. I looked on the breakdown of parts and charges and one of those charges was a serpentine belt drive component kit that they wanted to charge me $235.50 we found the same thing at O'Reilly's for $65 they wanted to charge me $100 for a water pump I paid $75 at O'Reilly's they also wanted to change the thermostat and they also wanted to take care of my tie rods and control arm and axle shaft assembly so on and so forth they had a total bill of $2,574.31 and I feel that they are engaging and deceptive practices I will be contacting the better Business bureau and I have already contacted the attorney generals because I'm going to file a complaint of deceptive practice. They done messed with the wrong Polack