Easy process, short waiting times and great care. They are my "go-to" doctors as it's become…read moreincreasingly difficult to get in to see my own doctor on short notice.

The front desk receptionist was funny and very friendly. I didn't get her name but she made the…read moreexperience all the better. I was comfortable and helped throughly. The nurses inside who evaluated my foot was very kind to check up after I left my appointment, which I appreciated. The doctor who saw me, he provided a clear explanation for everything he was doing. I trust their work and I am grateful for how thorough they are in their work.

Dr Elmore is by far one of my favorite heart doctors. He made sure he ran all the test that needed…read moreto be performed in order for me to be successful with my health. Great staff as well.

I haven't been here in a few years. The first time I came in I didn't get the opportunity to meet…read moreDr. Oddis but today I did, and he is an exceptional doctor. His nurse Amber was very sweet and was able to get my echo done today as well with this visit. The two AA ladies who did my preworkup (history and EKG) were magnificent as well (Sorry I dont know your names). The echo technician was excellent. She was super, super nice and engaged in great conversation during the test. It was so full in the lobby when I got there, but one of the checkout ladies came from her desk to check people in from her hand held device to assist the the ladies working the four check in windows. I was very impressed with that.

as someone with lots of health issues, I have been in a lot of urgent cares, ERs, and specialist…read moreoffices. as far as urgent cares go, this one is by far the best one I have been to. their waiting chair are comfortable, their doctors are understanding and will work with you, as opposed to doctors and nurses that "know what's best" for you. my experience here was by far the best I've had in as far as I can remember. I cannot recommend this office enough.

I have never been in and out of this urgent care in less than 3 hours. It is absurd to wait over an…read morehour just to be seen. Flu tests take 15 minutes to come back conclusive and it took an hour and a half for them to come back after testing me. I wish I could give them 0 stars it's ridiculous.

I had the pleasure of working alongside Dr. Eric Rodenberry in clinic at MVC. I can see why his…read morepatients adore him so much. He has wonderful bedside manners and is very self sufficient although I enjoyed assisting him. He has a calm nature and explains procedures really well. Let me be the first to say that I am not easily impressed. But today I witnessed a healthcare professional who was able to hit high marks with me. I highly recommend him!

Yes they make you feel at home and always. And they are very considerate about your healthread more

She is a very good doctor and very attentive. I stopped going here after I got so sick with a cough…read morethat would not go away. I went in remembering the NP she had at the time did a flu and strep throat swab but prior to told me if I hit her, she will hit back. Very rude and unprofessional. As a healthcare professional, I know whats entailed in a flu/ strep swab but it's still your job to explain. After those were negative that cough nagged and nagged me right on. When I would call, it made me feel they thought I just wanted medicines. Absolutely not! I hate taking the ones I'm on. Chest x-ray was negative. I later found out that I possibly had covid before it was ever confirmed. My lungs are messed up now. They can only describe them as junky....being unable to clear so I try to take it seriously but honestly I do all I can before going to the doctor. I personally hate going to the doctor so if I go outside of a normal appointment, something is wrong.

My husband had his yearly appointment recently at CHCS in Macon. When Laquita Holloway opened the…read moredoor to call him back his face lit up! Laquita always brightens his doctor visit with her kind and caring personality Dr. M Patel was great too. Thank you for giving my husband great care!

Although they portray themselves as caring for a patient's health, they are far from it. Refusing…read moresimple requests from a disabled patient for a brace, they pass it on to a sports medical doctor review before hand. Instead of their own capabilities they wanted a limited income person to spend additional money on something as simple as a knee brace. And now, with prescriptions that a person has taken regularly for years (from this doctor) for diabetes, we have had to spend from our limited income because they wont answer phones, or messages left behind. We started calling 2 weeks in advance and still nothing. Even the pharmacy called them multiple times and got nothing. They are woefully arrogant, seriously incompetent and if anyone needs a real doctor - DON'T GO HERE!

I relocated here from Alaska only to find the best women's care practice. I've had the same OBGYNy…read moredoctor in Alaska for over 30 yrs and coming to Macon to find exceptional care, which is what I'm accustomed too was amazing! Dr. Lauren Fried was friendly and kind right off the back. She was also extremely knowledgeable and well trained & experienced in the unique issues I was having. We came up with a plan to handle the situations and I felt really good about. I did appreciate her expertise and wisdom. The practice in general felt like home walking in the door from the first visit. I am huge on excellence when it comes to customer service as a customer service master myself. I want to also highlight these little sweethearts for their role in making my first visit meaningful, Maisie Bunn, Bloom &KC Caldwell . Attitude reflects leadership. You must have phenomenal leaders ladies.

They said I needed a referral from my primary doctor because I have Medicare. I actually have…read moreUnited Healthcare and Medicare combined. I have NEVER heard of getting a referral for a gynecologist, and my primary doctor hasn't either. My primary doctor said I would be hard pressed to find a primary doctor to refer me because it's not necessary for a gynecologist. Medicare AND United Healthcare also state that a referral is not needed. Needless to say, I will be looking for another gynecologist who doesn't come up with idiot rules and who don't treat their patients like uninformed idiots. Honestly, I feel like they do not want to accept patients with Medicare, and I will be reporting them.

This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This office has gone downhill. I was a patient for a long time before moving out of the area…read more After moving back, I tried them once again, and it has been one disaster after the other. The receptionist submitted the wrong lab test order to the lab technician when I checked in for my scheduled lab appointment. As a result, I had to go back for more blood to be drawn, costing me more time and money. This is not the first costly mistake that I've experienced here, nor, sadly has it been the last. There appears to be little to no communication among the office staff. No one can answer any questions, even simple, general questions that would normally be handled by competent office staff. Instead, the patient is handed off to someone else, who in turn either can't or won't answer questions either. The onus is on the patient to figure out their processes, yet asking questions to understand that process or to try to resolve an issue, is actively discouraged through rudeness and passing the patient off to someone else for an elusive answer that never comes. No one listens to understand what the challenge is, nor do they show any interest or initiative in resolving the actual issue. Solutions are non-existent and, as a result, the quality of care has deteriorated significantly. The problem appears to lie with the office staff rather than the nurse practitioners, who seem to be competent and capable. Perhaps better training for your office staff on clear processes, problem resolution, and setting of expectations will prevent more patients from leaving before you no longer have a viable practice.