Since my husband has had reasonably good experiences here, I made an appointment. I arrived early…read moreand they gave me a tablet to sign waivers. The first one was an authorization to keep a card on file so they can charge any balances automatically up to $1500. I told the receptionist that I would not be doing this since I have been a victim of identity theft. The tablet will not let you decline without logging out so she spoke to a supervisor and they said they would not see me without the authorization to keep a card on file, so I left. When I asked her why my husband didn't need to authorize automatic charges to a card when he had an appointment six days ago, I was told the policy went into effect two days ago. I called two other local eye doctor offices and neither of them keep patient's cards on file so I made an appointment with one of them instead.

I drove 50 miles each way to supposedly see an Opthomoligest, (100 miles round trip) for an…read moreemergent white out and lack of vision in my right eye which is not enabling me to drive. Four (4) hours and $20.00 in Gasoline wasted they wanted to waste even more of my time for one of their Optometrists to examine my eyes and tell me how bad they are, ....... which I already know. Can you say Gratuitous? What a complete wast of my time and their time, as well. I told them that I was not going to make another appointment for a month or for several months out. Been there, done that, ....... Too many times. Now, I either go blind, crack up me and my 2023 new Ford truck when I'm driving and a bucket of white paint is suddenly thrown across my windshield and I am "whited out" which no one seems to care about me dying because I have had a bunch of inept, incompetent Physicians where ever and when ever I go to any of them. Or, I can spend the remainder of my natural life searching throughout the country for a competent, real Opthomologist so that I am able to have this much needed surgery on my right eye. Good luck. Because you are going to need it. William Parks (860) 639-6699 bparks1578@aol.com

Are you on Medicare? Are you in need of a standard eye exam so you can get new glasses? Did youR…read moreInsurance company list them as approved for eye test and state what your co-pay would be for the exam? Well, patient beware, you might find the billing practices of these folks to be devious. Let me explain. To start, I will comment on the good. Very modern facility, modern equipment and the medical staff are polite and friendly. If you are in need of Ophthalmology services, this is probably a good facility to work with but I couldn't verify since I was there for a simple eye test. However if your in need of a simple eye exam by a Optometrist and you're on a medicare program BEWARE, YOU MOST LIKELY WILL BE OVERCHARGE! To start, you will find the receptionist has an attitude. Not friendly, physicaly out of shape, no smiles, no room for discussion if you have a concern. It's her way or the highway. You ask to see a manager or some authority, you out of luck, it stops with her. There are not managers or directors for either of the facilities. It's the receptionist...period. So I need an eye test so I can get a new eyeglass prescription. My insurance listed this office as a approved provider and states a co-pay ($15.00 in my case). However this is an Ophthalmology facility and eventhough I am seeing an Optometrist for a standard eye text, they code this as a "Specialist" visit. I note that I'm not seeing a specialist (Ophthalmologist) but a Optometrists. Doesn't matter. She tells me I can go elseware if I don't like it. It's years end, I need to use the benefit ASAP or lose it so I decide to go through with the exam, pay the specialist co-pay ($45.00 in my case) and have my insurance get them to correct to overcharge. Now while I'm waiting for insurance to follow up, I then get an invoice from these guys stating I owe an additional $35.00. Why, because unlike other optometrist offices, these guys pull out components of the exam and bill them as separate services. So my standard eye exam from this office became an higher fee exam ($45.00) plus a $35.00 charge for "a Refraction for the routine exam". So what was described in my insurance plan as a $15.00 co-pay has become an $80.00 expense. I've had four other eye exams provided under medicare, all of them fully inclusive of the services and requiring a $15.00 co-pay. I changed my insurance company this year and my past eye doctor was not in network. No problem, I simply go with who the new office the insurance allows. In this case, BAD DECISION! Based on my experience I am of the opinion these folks are knowingly abusing the system with their billing practices. I suspect most folks don't want to deal with fighting this so they accept the abuse and pay the additional fees. So let me do you a favor...be warned. IF YOU PLAN TO DEAL WITH THESE FOLKS, DON'T RELY ON WHAT YOU PLAN STATES YOU WILL BE RESPONSIBLE FOR, YOU BEST GET VERIFICATION OF WHAT THEY WILL BILL YOU BEFORE YOU MAKE AN APPOINTMENT.

This was my first time here and it was great!! The receptionist was great and very happy and…read morecourteous. The first woman who did the preliminary testing of my vision was very professional and pleasant. I saw the gorgeous, Dr. Meghan Kelleman and she was awesome. She took her time and explained things to me thoroughly. She was very good at making sure I was comfortable during the eye testing and she also has a great sense of humor lol. These are all some of the things I look for personally, that make me want to come back to the same medical professionals. Loved it! *The office is very clean and easy to navigate through. *If you want to see Dr. Kelleman, she usually only has afternoon appointments available.

First time here. Called first thing in the morning and they had time for me in the mid morning…read more(thankful). The check in process was very smooth. You pre-register electronically; they text you a link and you can answer the questions right on your phone. The offices are clean, people are professional and friendly, the process smooth. The visit with the Ophthalmologist was quick, he sent the scripts to my pharmacy and I was done. Impressed as this was a fairly large office with several Ophthalmologists. The processes were smooth. I will come here for my annual eye exam!

Good folks. Always helpful with anything vision or glasses related. Willing to help you make…read moredecisions about lenses/frames when money is an issue.

This is the best eye doctor around!!! I highly recommend him. He is so friendly and actually…read morespends more than 15 min with you!! He is very experienced, and he has a great eyeglass selection and has good taste in recommending stylish pairs. I have been going to him my whole life and don't plan on ever seeing anyone else!!!! I drive all the way from MA to see him. His assistants are also great and have been with him for a very long time.

My visit with Dr. Block for an eye exam recently was beyond my expectations. He displayed a…read moresensitive but through examination which included a diabetes exam. The friendly staff made me feel very comfortable. The visit was a pleasant surprise!!!!!! Frank Pociadlo

From the owner: At the Meriden location on 12 Curtis Street, CT, Dr. Block is a highly regarded cataract specialist…read morewith a loyal patient base. The practice, known for its comprehensive cataract care from pre-op to post-op, alongside skin rejuvenation services, offers a personalized treatment experience. The dedication to patient care and specialized services has established this clinic as a top choice for those seeking expert eye care. For more details, please visit their website.

Five stars is only a beginning. The staff at OCC are the absolute best. We have been coming to…read moreOCC. for about 5 years, and the desk staff have never been anything but great. If anyone ever tells you that Dr. Thimons is the doctor to see for your eye issues, don't play around. This is by far the most caring Doctor I've ever met. My wife had starting having issues with dry eye, and eye infections. At one point she had a scratch on her eye, that again, got infected, and was not only painful, but it was interfering with her vision. The infection was not responding to normal treatment, and she is allergic to the most commonly used medication for eye infections. Our eye doctor recommended we see Dr. Thimons, who's office is on the other end of the state from us. 1. Eyes are too important to be cheap about, and 2. We are not opposed to traveling. We met Dr. Thimons and his personality was a instant match. He was able to tell us what was going on with the eye, and what he wanted to do in language we could easily understand and at no time did we ever feel he was talking down to us, nor did it even feel like he was dumbing it down. He was matter of fact, direct and had a very comforting manner about him. Things didn't go too well, and her vision was deteriating, and even though we were all but panicking, Dr. Thimons remained calm, and mentioned options to us, and consulted with another doctor, Dr. Stein, and came up with a potential solution. At one point, Dr. Stein stitched a membrain into my wife's eyeball, and sealed her eyelid, as the eye movement, even with a patch was irritating the scratch, preventing it from healing. During the treatments, the doctors had been mentioning her cataracts, but predicted 5 years or so before they would need attention (surgery). The eye finally healed, and the infection was gone. Nothing to do now but follow-up appointments every 6 months with Dr. Thimons. After 3 or 4 such appointments, my wife mentioned that she felt it was getting more difficult seeing, and it was like looking through sheer curtains. Dr. Thimons showed me through the scope, what was going on, and her cornea was pretty much gray. The eye that had the ulcer, scratch and infection now had scar tissue right in her field of vision. It was decided that she needed to have the cataract surgery sooner, rather then later. At this point, her left eyes vision was so bad that she could not make out the large E on the vision chart, basically 20/250, or blind. Dr. Stein did the surgeries, 2 weeks between each eye. After the second surgery, her right eye is at 20/20 with no glasses or contacts, and her left is 20/25, again, no glasses or contacts. The surgery was performed at NEWVISION CATARACT CENTER in Norwalk. Another great place. Basically, Drs Thimons and Stein saved my wife's eye, and totally restored her vision. She has been wearing glasses or contacts since I met her in 1976. Today, she wears neither, and she is so excited at how well she can see, she gets giddy. Since we started seeing Drs Thimons and Stein, we have moved. It now takes 2 hours to get to their closest office, and nearly 3 hours to get to the Fairfield office, and it's well worth the trip. The only issue now is, her remembering she doesn't need to put on her glasses when she gets up every morning.

The medical receptionist verbally ASSAULTED me! I was simply trying to politely make an appt. I…read morefear she was inibriated or impaired in someway. Her behavior was erratic, threatening, insulting and incredibly nasty. If this is any indication, and it is, of the office climate and lack of professionalism RUN FOR YOUR LIFE! Something is seriously wrong here if they have such a horrible person as first point of contact. Multiple other reviews on their site stating the exact same about this crazy receptionist and office.

Emoni and Jessica - the absolute most unprofessional receptionists I have ever encountered. Both…read morelaughed and scoffed at me over the phone because I asked for the office to fill out a distance verification form for MTM med cab services - like I have for each of my Dr offices - Jessica actually laughed at me, accused me of trying to make her feel stupid, told me that "I didn't have a fantastic tone" and then hung up on me... this practice allows these two "receptionists" to "self manage"... they literally refused to provide the practices email for the MTM Director's assistant to email them the form directly... unbelievable!

I have only had 1 appointment. I am very happy that my daughter recommended this practice. I have…read morea procedure in a couple days- I will have a better idea of their quality then.